Two Men and a Truck Auburn-Montgomery has been serving the area for over 15 years. It has now completed 20,000 moves, delivering an exceptional customer experience each and every time. If you're searching for expert moving services in Montgomery, AL, don't hesitate to contact Two Men and a Truck. This Alabama mover will ensure your belongings are handled with care. It also provides packing and long-distance moving services. If you need in-home rearranging or single heavy item moving, these Alabama moving specialists will make arrangements for you. Whatever your home or business moving challenge may be, Two Men and a Truck Auburn-Montgomery can help. This franchise has won several awards including Best for Vets, Top 50 Franchise, and many more.
Two Men and a Truck
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Commercial junk removal
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives exceedingly positive feedback for their professionalism and moving service, with experiences often described as exceptional, great, and highly recommendable, although there are a few instances of dissatisfaction regarding service and damaged items.
Recent Reviews Mention...
“great experience with the moving service”
“Awesome job by the moving crew”
“These guys were great and professional”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally demonstrates a consistent record of arriving on time, though there are a few instances of significant tardiness.
Recent Reviews Mention...
“showed up promptly at 8 am”
“Moving crew arrived 10 minutes early”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck generally receives praise for being cost-effective and often charging less than estimated, although some customers feel the services are expensive or have experienced higher charges than anticipated.
Recent Reviews Mention...
“paid less than originally quoted”
“worth every penny”
“they are pretty expensive”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck generally receives praise for its customer service, with commendations for responsiveness and helpfulness, but also faces several criticisms regarding miscommunication, responsiveness to issues, and instances of unsatisfactory interactions.
Recent Reviews Mention...
“Great customer service from Michelle at the office”
“stayed in contact and communicated well”
“awesome from the initial quote”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck generally adheres to initial estimates with several cases of final costs being lower or offering discounts to address issues, although there are notable exceptions where customers faced significantly higher charges than quoted.
Recent Reviews Mention...
“quote was fair and accurate”
“initial estimate was above the final cost”
“They took care of the damages”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives praise for their quick and efficient service, although a few customers have noted issues with rushed jobs or slower than expected service.
Recent Reviews Mention...
“cleared and delivered everything very quickly”
“Speedy service”
“Described as fast.”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck is consistently praised for their polite, courteous, and engaging staff, who are often described as professional and extremely nice, creating an overall impression of a highly personable and pleasant company; although there were a couple of negative experiences, these seem to be exceptions rather than the norm.
Recent Reviews Mention...
“They were professional which usually means being friendly”
“Carlos kept the morale up and was a real delight”
“Courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally enjoys high customer praise and frequent recommendations, indicating a strong likelihood of repeat business, despite a handful of dissatisfied customers who would not use their services again.
Recent Reviews Mention...
“would hire again given the efficiency”
“Would use this company for next move.”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives high praise for their efficiency and professionalism, though a few reports of unprofessionalism and inexperience slightly mar an otherwise strong reputation.
Recent Reviews Mention...
“team was efficient and professional”
“Organization was top-notch”
“Polite and went beyond contracted tasks.”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck has shown a generally poor and inconsistent resolution response, with a few instances of customers citing adequate repair attempts or exceptional service, but the overall sentiment skews towards dissatisfaction with their efforts to amend issues.
Recent Reviews Mention...
“The manager tried to correct and it was a fail”
“repaired damage but initial self-repair attempts were not professional”
“repair attempted then outsourced to professionals”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives high praise for their conscientious and careful approach, although there are notable instances of dissatisfaction due to damages incurred during moves.
Recent Reviews Mention...
“very fast and safe with our belongings”
“moved everything carefully and damage free”
“Fast and careful moving.”
Customer Insights
Local Move Duration: 2 hours from 5 reviews
Great Crew Members
Marques, Leyton | both hustled and were professional |
Michelle | Great customer service from Michelle at the office |
Aidan, Carlos | Aidan had truck maneuvers down, Carlos great with logistics |
Layton, Spencer, Chris | outstanding movers and thorough manager |
Marquez, Adrias, Eriq | provided fantastic service and were punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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