University Movers

Ranked Top 10 Best Movers in Auburn, AL

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Good
based on 522+ data points
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About University Movers

University Movers gets its name from very humble beginnings. It started as an idea to help Auburn students affordably move in and out of their dorms. Since then, it has grown into a fully-fledged moving company that serves residential and commercial clients across Auburn, Opelika, and the surrounding areas. University Movers offers a low-cost solution for moving from your dormitory, apartment, or home. It also provides long-distance services along with its local residential moving services. Whether you are looking for movers in Auburn, AL, University Movers also has solutions for local small businesses through delivery services and storage unit solutions. University Movers is a moving company that has grown through trust and reliability from simple student movers to professional logistics experts.

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Awards

Top 10 Movers in Auburn, AL 2024 award
Top 10 Movers in Auburn, AL 2023 award
Top 10 Movers in Auburn, AL 2022 award
Top 10 Movers in Auburn, AL 2021 award

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Summarized Review of University Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.18/10

Nationwide Average: 8.44/10

Comment Dots

University Movers is highly regarded for their professionalism, efficiency, and courteous service, with many clients recommending them and highlighting their movers’ ability to go above and beyond, despite a few isolated reports of dissatisfaction.

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Recent Reviews Mention...

totally recommend their service

gentlemen were a pleasure to work with and really efficient

staff went above and beyond

2. Punctuality

7.4/10

Nationwide Average: 8.07/10

Comment Dots

University Movers generally maintains a reputation for being on time and accommodating, although there are notable instances of significant delays and no-shows.

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Recent Reviews Mention...

they showed up early

called to notify they were arriving early

they were able to come on the same day after a no-show

3. Affordability

8.64/10

Nationwide Average: 7.69/10

Comment Dots

University Movers is generally viewed as offering competitive and reasonable pricing, though there were a few mentions of higher prices compared to competitors or for specific services.

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Recent Reviews Mention...

Was a reasonable amount of money for the service

price was very fair

The price was still higher than a competitor

4. Communication

6.5/10

Nationwide Average: 7.53/10

Comment Dots

University Movers generally offers effective and helpful interactions, evidenced by comments praising staff for ongoing communication and ease of scheduling, although a notable minority of customers reported significant issues with receiving timely responses and important documents.

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Recent Reviews Mention...

staff members were kind and helpful

Tyler had ongoing communication to resolve issues

handled our request without any issues

5. Stick to Prices

5.19/10

Nationwide Average: 5.99/10

Comment Dots

University Movers displays inconsistency as customers have had experiences with both no extra charges and unapproved charges or deposits.

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Recent Reviews Mention...

no extra charges for additional items

Charged a deposit and refused to cancel services

No service provided despite confirmation

6. Speed

9.31/10

Nationwide Average: 8.58/10

Comment Dots

University Movers is highly praised for being efficient, hardworking, and notably quick in completing moves, though there were rare instances where customers had to finish moving on their own.

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Recent Reviews Mention...

Completed my move ahead of schedule

did not stop for anything, were really efficient

never stopped moving things, efficient

7. Friendliness

9.59/10

Nationwide Average: 8.91/10

Comment Dots

University Movers maintains an outstanding reputation for being exceptionally polite, personable, and accommodating, aside from an isolated incident of perceived unfriendliness.

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Recent Reviews Mention...

they were kind and accommodating

they bring the fun

gentlemen were a pleasure to work with

8. Will Hire Again

8.94/10

Nationwide Average: 8.18/10

Comment Dots

University Movers is highly regarded with numerous customers expressing a strong intention to use their services in the future, although a few report dissatisfaction and a reluctance to rehire.

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Recent Reviews Mention...

would definitely hire again

Very easy to work with and professional

would hire again

9. Professionalism

8.82/10

Nationwide Average: 8.31/10

Comment Dots

University Movers generally receives high praise for their experienced, hard-working, and polite team, though there are a few instances of dissatisfaction regarding unprofessional behavior and mishandling of situations.

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Recent Reviews Mention...

fantastic work by packing crew

Professional and fit my belongings into a tight space

individuals were expert

10. Conflict Handling

2.77/10

Nationwide Average: 4.07/10

Comment Dots

University Movers generally appears unresponsive and inept at rectifying issues such as billing errors, cancellation requests, or addressing concerns about lost or damaged items and punctuality.

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Recent Reviews Mention...

worked to correct billing and issue refund

Unwilling or unable to rectify cancellation request issues

no effort mentioned to rectify lost items and breakages.

11. Precision & Care

8.89/10

Nationwide Average: 8.01/10

Comment Dots

University Movers is highly praised for their meticulous and careful approach, though there were isolated incidents of mishandling resulting in loss and damage.

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Recent Reviews Mention...

very careful with all of my possessions

carefully packed and moved items

delivered everything in perfect condition

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Customer Insights

Local Move Duration: 1 hours from 4 reviews

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Great Crew Members

Bradley, PaulBradley packed efficiently, Paul was proactive
Ty, NickTy and Nick were commended for efficiency and care
Nick, TyNick and Ty worked efficiently
Brandon, Caganthey were great and loved working with them
Ty, Cagan Hambyeasy scheduling and professional lead of the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact University Movers

Location
Auburn, AL, N/A
Phone
(800) 217-6610
Link
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