University Movers gets its name from very humble beginnings. It started as an idea to help Auburn students affordably move in and out of their dorms. Since then, it has grown into a fully-fledged moving company that serves residential and commercial clients across Auburn, Opelika, and the surrounding areas. University Movers offers a low-cost solution for moving from your dormitory, apartment, or home. It also provides long-distance services along with its local residential moving services. Whether you are looking for movers in Auburn, AL, University Movers also has solutions for local small businesses through delivery services and storage unit solutions. University Movers is a moving company that has grown through trust and reliability from simple student movers to professional logistics experts.
University Movers
Ranked Top 10 Best Movers in Auburn, AL
About University Movers
Additional Cities Served: Opelika, Auburn, Oxford, Talladega, Americus, Alexander CityShow More >
Awards
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Summarized Review of University Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
University Movers is highly regarded for their professionalism, efficiency, and courteous service, with many clients recommending them and highlighting their movers’ ability to go above and beyond, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“totally recommend their service”
“gentlemen were a pleasure to work with and really efficient”
“staff went above and beyond”
2. Punctuality
Nationwide Average: 8.07/10
University Movers generally maintains a reputation for being on time and accommodating, although there are notable instances of significant delays and no-shows.
Recent Reviews Mention...
“they showed up early”
“called to notify they were arriving early”
“they were able to come on the same day after a no-show”
3. Affordability
Nationwide Average: 7.69/10
University Movers is generally viewed as offering competitive and reasonable pricing, though there were a few mentions of higher prices compared to competitors or for specific services.
Recent Reviews Mention...
“Was a reasonable amount of money for the service”
“price was very fair”
“The price was still higher than a competitor”
4. Communication
Nationwide Average: 7.53/10
University Movers generally offers effective and helpful interactions, evidenced by comments praising staff for ongoing communication and ease of scheduling, although a notable minority of customers reported significant issues with receiving timely responses and important documents.
Recent Reviews Mention...
“staff members were kind and helpful”
“Tyler had ongoing communication to resolve issues”
“handled our request without any issues”
5. Stick to Prices
Nationwide Average: 5.99/10
University Movers displays inconsistency as customers have had experiences with both no extra charges and unapproved charges or deposits.
Recent Reviews Mention...
“no extra charges for additional items”
“Charged a deposit and refused to cancel services”
“No service provided despite confirmation”
6. Speed
Nationwide Average: 8.58/10
University Movers is highly praised for being efficient, hardworking, and notably quick in completing moves, though there were rare instances where customers had to finish moving on their own.
Recent Reviews Mention...
“Completed my move ahead of schedule”
“did not stop for anything, were really efficient”
“never stopped moving things, efficient”
7. Friendliness
Nationwide Average: 8.91/10
University Movers maintains an outstanding reputation for being exceptionally polite, personable, and accommodating, aside from an isolated incident of perceived unfriendliness.
Recent Reviews Mention...
“they were kind and accommodating”
“they bring the fun”
“gentlemen were a pleasure to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
University Movers is highly regarded with numerous customers expressing a strong intention to use their services in the future, although a few report dissatisfaction and a reluctance to rehire.
Recent Reviews Mention...
“would definitely hire again”
“Very easy to work with and professional”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
University Movers generally receives high praise for their experienced, hard-working, and polite team, though there are a few instances of dissatisfaction regarding unprofessional behavior and mishandling of situations.
Recent Reviews Mention...
“fantastic work by packing crew”
“Professional and fit my belongings into a tight space”
“individuals were expert”
10. Conflict Handling
Nationwide Average: 4.07/10
University Movers generally appears unresponsive and inept at rectifying issues such as billing errors, cancellation requests, or addressing concerns about lost or damaged items and punctuality.
Recent Reviews Mention...
“worked to correct billing and issue refund”
“Unwilling or unable to rectify cancellation request issues”
“no effort mentioned to rectify lost items and breakages.”
11. Precision & Care
Nationwide Average: 8.01/10
University Movers is highly praised for their meticulous and careful approach, though there were isolated incidents of mishandling resulting in loss and damage.
Recent Reviews Mention...
“very careful with all of my possessions”
“carefully packed and moved items”
“delivered everything in perfect condition”
Customer Insights
Local Move Duration: 1 hours from 4 reviews
Great Crew Members
Bradley, Paul | Bradley packed efficiently, Paul was proactive |
Ty, Nick | Ty and Nick were commended for efficiency and care |
Nick, Ty | Nick and Ty worked efficiently |
Brandon, Cagan | they were great and loved working with them |
Ty, Cagan Hamby | easy scheduling and professional lead of the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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