Crocker Moving Services

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MoversChevron RightAlabamaChevron RightAlabasterChevron RightCrocker Moving Services
Good
based on 494+ data points
Circle Info

About Crocker Moving Services

Crocker Moving Services is a veteran-owned and operated moving company serving Birmingham and surrounding areas, including offering services as movers in Pelham, AL. They offer residential and commercial moving services, including packing and unpacking, loading and unloading, as well as planning and logistics. The company is fully licensed, insured, and bonded, ensuring the safe handling of clients' belongings. Their professionally trained staff undergo a drug test and a thorough background check to maintain the highest quality of service. Crocker Moving Services operates Monday through Friday from 7:30 am to 5:30 pm, and Saturday from 7:30 am to 12 pm, with limited monitoring on Sundays and closing on major holidays.

Additional Cities Served: Pelham, Trussville, Calera, Pinson

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Moving Services

  • Residential Moving Services
  • Commercial Moving Services
  • Packing Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2959084

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Crocker Moving Services

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.2/10

Nationwide Average: 8.44/10

Comment Dots

Crocker Moving Services is highly praised for their exceptional service, professionalism, and efficiency, despite a few instances of dissatisfaction related to timing, pricing, and handling.

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Recent Reviews Mention...

great service by movers

great work by movers

heard very good things about Crocker Moving Services

2. Punctuality

8.8/10

Nationwide Average: 8.07/10

Comment Dots

Crocker Moving Services generally demonstrates a high level of reliability in adhering to scheduled times, with most reviews highlighting their timeliness, despite a few instances of delays.

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Recent Reviews Mention...

called to let me know they were on the way

guys were here on time

they were on time

3. Affordability

6.55/10

Nationwide Average: 7.69/10

Comment Dots

Crocker Moving Services receives mixed reviews, with several customers finding their pricing fair and reasonable, while others criticize the company for high quotes and expensive experiences for short moves.

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Recent Reviews Mention...

very fair pricing

Best price

extremely high quote for a very short move

4. Communication

7.06/10

Nationwide Average: 7.53/10

Comment Dots

Crocker Moving Services generally excels with numerous instances of efficient, responsive, and courteous exchanges, although a few customers have experienced significant shortcomings in responsiveness and clarity.

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Recent Reviews Mention...

called to let me know they were on the way

they communicated well

office assistant always promptly returned calls

5. Speed

8.61/10

Nationwide Average: 8.58/10

Comment Dots

Crocker Moving Services generally exhibits a high level of efficiency and quickness, despite a few reports of significant delays or incomplete moves.

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Recent Reviews Mention...

moved everything quickly

Quick with the move

Ryan, CJ, and Erving were efficient

6. Friendliness

9.58/10

Nationwide Average: 8.91/10

Comment Dots

Crocker Moving Services consistently showcases an exceptionally positive attitude, with customers frequently praising their courteous, respectful, and pleasant interactions with the crew.

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Recent Reviews Mention...

courteous & respectful

crew were very courteous

they are friendly

7. Will Hire Again

8.86/10

Nationwide Average: 8.18/10

Comment Dots

Crocker Moving Services overwhelmingly receives positive feedback, with many customers expressing high satisfaction and a strong propensity to utilize their services for future moving needs, alongside a handful of dissenting opinions.

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Recent Reviews Mention...

Highly recommend and would hire again

would hire again

made the move a great experience

8. Professionalism

9.58/10

Nationwide Average: 8.31/10

Comment Dots

Crocker Moving Services is consistently praised for its crew's professionalism, efficiency, and respectful demeanor, despite a few isolated criticisms.

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Recent Reviews Mention...

crew was professional

were very efficient and professional

The guys are professional

9. Conflict Handling

1.5/10

Nationwide Average: 4.07/10

Comment Dots

Crocker Moving Services demonstrates a notable lack of effort in addressing and rectifying damages, with behavior ranging from indifference and reluctance to engage in meaningful dialogue to outright refusal to compensate for damages.

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Recent Reviews Mention...

did not attempt to rectify the damage

want to play games to fix our stuff

lacking in customer service, callous and indifferent.

10. Precision & Care

8.62/10

Nationwide Average: 8.01/10

Comment Dots

Crocker Moving Services generally excels, as highlighted by numerous reviews praising their careful and considerate handling of belongings, despite a few reports of damage.

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Recent Reviews Mention...

moved everything quickly and safely

quick and careful with our furniture

DJ & Ryan handled my family heirloom with extreme care

Customer Insights icon

Customer Insights

Local Move Duration: 11 hours from 3 reviews

Great Crew Members icon

Great Crew Members

Dustin, Erwingreat work by movers and careful with furniture
DJ, Ryanwent the extra mile to ensure care
Jason, Jarvisvery courteous, efficient, and professional
C.J., RyanC.J. and Ryan were great
Ryan, CJ, Ervingefficient, friendly and did a great job
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Crocker Moving Services

Location
1 Chase Corporate Dr # 400, Birmingham, AL, 35244
Phone
+1 205-509-2226
Link
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