Coast to Coast Relocations is a moving company based in Huntsville, Alabama. Their primary goal is to provide top-notch customer service in long distance moving. The experienced team of Relocation Specialists coordinates the details of each move, guiding customers through the process. They offer a full range of services to fit various needs and budgets, including long distance moving, corporate relocation, auto transport, and moving checklists. Coast to Coast Relocations is a federally licensed moving broker and has a network of licensed motor carriers to ensure smooth and secure transportation of customers' possessions.
Coast to Coast Relocations
About Coast to Coast Relocations
Additional Cities Served: Decatur, Madison, Guntersville, Priceville, Trinity, Owens Cross Roads
Moving Services
- Long Distance Moving
- Corporate Relocation
- Auto Transport
- Moving Checklist
- Military Discount
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coast to Coast Relocations
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coast to Coast Relocations receives markedly mixed reviews, with numerous customers expressing severe dissatisfaction due to perceived scams, poor service, and overcharging, albeit counterbalanced by a group of customers praising the company for exceptional service and professionalism.
Recent Reviews Mention...
“would never recommend this company”
“additional $4,000 to move”
“greatly overpriced”
2. Punctuality
Nationwide Average: 8.07/10
Coast to Coast Relocations consistently fails to meet scheduled times, with numerous reports of significant delays and late arrivals.
Recent Reviews Mention...
“delivery was a full month late”
“6 days later still no property”
“Showed up later than initially indicated.”
3. Affordability
Nationwide Average: 7.69/10
Coast to Coast Relocations overwhelmingly garners negative feedback for consistently charging much more than their initial quotes and adding unexpected costs, despite a few isolated reports of fair pricing.
Recent Reviews Mention...
“additional $4,000 to move”
“kept adding on more costs after initial low quote”
“Charged so much money but did not follow through.”
4. Communication
Nationwide Average: 7.53/10
Coast to Coast Relocations has seriously mixed reviews, with numerous customers facing significant issues in getting responses, though several others praised specific employees for their outstanding support and responsiveness.
Recent Reviews Mention...
“couldn't get through to the claims company”
“driver said brokers rip people off”
“difficult to reach anyone during the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Coast to Coast Relocations consistently fails to honor initial estimates, often resulting in significantly higher charges than initially promised.
Recent Reviews Mention...
“additional $4,000 to move”
“did not stick to the quoted price”
“cost was wrong, overcharged”
6. Speed
Nationwide Average: 8.58/10
Coast to Coast Relocations overwhelmingly disappoints customers with significant delivery delays and exceptionally slow moving services, despite a singular positive review.
Recent Reviews Mention...
“took a full month to deliver all items”
“promised less than a week but took three weeks”
“Only one guy to move an entire house and garage.”
7. Friendliness
Nationwide Average: 8.91/10
Coast to Coast Relocations displays a mixed response, with many customers praising the staff for their polite and accommodating nature, but a significant number also criticize the company for instances of rudeness and unpleasant interactions.
Recent Reviews Mention...
“team's friendly approach”
“BIG BUNCH OF LYING CHEATS.”
“head guy was very rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Coast to Coast Relocations displays a sharply divided sentiment, with a significant number of customers expressing strong dissatisfaction and a resolve never to engage their services again, contrasted by a smaller group of enthusiastic endorsements praising their experience and willingness to recommend or rehire the company.
Recent Reviews Mention...
“would never recommend or hire again”
“all our stuff was left there”
“would not hire them again and suggests others not to”
9. Professionalism
Nationwide Average: 8.31/10
Coast to Coast Relocations has received a mix of feedback, showing instances of professional conduct and dedication from individual members, albeit contrasted by numerous reports of unprofessional behavior, poor customer service, and issues with subcontractors.
Recent Reviews Mention...
“crew damaged items and poor follow-up service”
“driver couldn't help us”
“not upfront and couldn't get ahold of their boss”
10. Conflict Handling
Nationwide Average: 4.07/10
Coast to Coast Relocations overwhelmingly fails to address, respond to, or rectify customer issues and concerns, with only a couple of exceptions where they provided refunds or assistance.
Recent Reviews Mention...
“had issues with claims process and addressing damages”
“no indication of attempting to right the wrongs mentioned”
“lack of response to the issues mentioned”
11. Precision & Care
Nationwide Average: 8.01/10
Coast to Coast Relocations predominantly receives negative feedback, with numerous reports of damaged and lost items, despite a few instances of satisfactory service.
Recent Reviews Mention...
“furniture leg and dishes broken, many items damaged”
“furniture arrived with dings, scratches, and crushed legs”
“Going to have damages to my stuff.”
Customer Insights
Cost: $ 6142.00 from 15 reviews
Interstate Move Duration: 24 days from 4 reviews
Great Crew Members
Eric | he was the worst |
Jay | Jay has been awesome and an excellent communicator |
Alexandra Furman, Emily Sanchez | misinformed about refund policy, lack of communication |
Alexandra | initially responsive which then stopped during the crisis |
Jay | made the whole process seem easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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