PODS Moving & Storage, a pioneer in portable storage containers, has been in business for nearly 25 years. The company offers personalized moving and storage solutions tailored to customers' unique needs, with a focus on long-distance moves. Not only operating in the United States, they also have 245+ Storage Center locations servicing 46 states, including areas that have a presence of movers in Huntsville, AL. PODS provides multiple container sizes and services such as built-in storage, adjustable scheduling, and connection to trusted local labor providers for packing and loading assistance. In 2023, Move.org recognized PODS as the best moving and storage container company. The company also operates in Canada, Australia, and the United Kingdom.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Decatur, Madison, Athens, Albertville, Hartselle, JacksonvilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has services that were not adequately explained, reflecting moderate satisfaction.
Recent Reviews Mention...
“wonderful experience with the move”
“they were very professional and courteous”
“great support and professionalism”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“timely in their services”
“were very prompt”
“very timely”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage seems to struggle with high costs including pricing inconsistencies, cumulating fees for multiple transports, and overall expensive charges.
Recent Reviews Mention...
“competitive pricing makes them very affordable”
“cost me almost $8,000”
“The price inconsistency was unreasonable. ”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally receives positive feedback for customer service, though it has faced instances of argumentative interactions.
Recent Reviews Mention...
“kept me informed of the transport”
“website issues and spent weeks on phone”
“PODS representatives were helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has been criticized for not adhering to their initial quotations, inaccurately charging additional rental fees, and engaging in deceitful pricing practices.
Recent Reviews Mention...
“PODS representatives were honest”
“quoted one price then charged higher after signing”
“tried changing the pricing on me”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“courteous service”
“friendly drivers”
“considerate implies friendliness”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage evidently has a very low customer satisfaction level, with many expressing a clear preference to not use their services in the future.
Recent Reviews Mention...
“Highly recommend and would hire again”
“would hire again”
“will get a uhaul and a local storage unit”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional behavior observed”
“very professional and courteous”
“crew conducted themselves well”
9. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage demonstrates a moderate commitment to addressing issues, as shown by their action of correcting a charge a week later.
Recent Reviews Mention...
“spent weeks on phone getting original price agreed to”
“denied pro rate of the monthly storage back”
“did not attempt to rectify delivery mishap”
10. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received negative feedback due to damage to customers' belongings.
Recent Reviews Mention...
“contents just as we packed it”
“unit was handled with care”
“many things were damaged, scratched”
Customer Insights
Cost: $ 8328.00 from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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