With a 50-year history, La Rosa Del Monte is known for providing world-class service in relation to various moving needs. This company caters to the requirements of different clients. Handling everything from residential and commercial relocations, to government transportation needs, they have amassed extensive experience serving unique moving needs. These range from small apartment moves to celebrity mansion moves, and from local to international relocations. As a family-owned business, they are committed to providing personalized and professional service to ensure a successful moving experience. The reputation of La Rosa Del Monte extends beyond being a trusted moving company - they are also a General Service Administration (GSA) approved carrier. If you're interested in exploring more about different moving options within the area, check out the trusted rankings of the best Troy, AL movers on our website.
La Rosa Del Monte
About La Rosa Del Monte
Additional Cities Served: Philadelphia, Weston
Moving Services
- Residential Movers & Resources
- Commercial Movers & Employee Relocation
- Vehicle International
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Summarized Review of La Rosa Del Monte
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
La Rosa Del Monte receives mixed reviews, with numerous customers expressing significant dissatisfaction due to poor service and damage to belongings, while a contrasting set of clients praise their service as excellent and exceeding expectations.
Recent Reviews Mention...
“service is terrible”
“Not satisfied with the service.”
“they threw boxes and don't care about belongings”
2. Punctuality
Nationwide Average: 8.07/10
La Rosa Del Monte demonstrates significant inconsistencies, with a considerable number of customers experiencing delays and unmet delivery timelines, despite a few reports of on-time services.
Recent Reviews Mention...
“got there before opening time”
“delivery on time”
“The movers came on time”
3. Affordability
Nationwide Average: 7.69/10
La Rosa Del Monte has a predominantly negative perception due to numerous reports of unexpected charges and excessively high prices, although a few customers have found their prices reasonable or commendable.
Recent Reviews Mention...
“extremely expensive because of unexpected charges”
“definitely very disappointed with this company.”
“charged us $3,500 to break our stuff”
4. Communication
Nationwide Average: 7.53/10
La Rosa Del Monte generally struggles with responsiveness and professionalism, with numerous reports of unreturned calls and emails, unresolved queries, and overall poor customer service, though there are isolated instances of positive feedback on attentiveness and helpfulness.
Recent Reviews Mention...
“if you call good luck”
“They DO NOT respond to concerns.”
“did not get back to me as promised”
5. Stick to Prices
Nationwide Average: 5.99/10
La Rosa Del Monte overwhelmingly fails to honor their initial quotes, frequently adding unexpected charges and fees, and failing to deliver services as agreed upon.
Recent Reviews Mention...
“did not stick to quoted prices”
“additional charges were applied unexpectedly”
“charged for unusable insurance”
6. Speed
Nationwide Average: 8.58/10
La Rosa Del Monte receives mixed reviews, with some customers praising their efficiency and speed while a significant number of others criticize the company for substantial delays and slow service.
Recent Reviews Mention...
“Super efficient”
“Excess moving for the day”
“they are extremely fast”
7. Friendliness
Nationwide Average: 8.91/10
La Rosa Del Monte has received mixed reviews, with numerous customers praising their service as super friendly and attentive, while a significant number of others describe experiences of rudeness and unprofessionalism from staff.
Recent Reviews Mention...
“Decency and Respect issue with driver.”
“Super friendly”
“the treatment of the employees”
8. Will Hire Again
Nationwide Average: 8.18/10
La Rosa Del Monte has mixed feedback, with numerous customers expressing strong dissatisfaction and a reluctance to use their services again, while a smaller group praises the company and indicates a high likelihood of rehiring.
Recent Reviews Mention...
“lost a box but still acknowledges rest of move was fine”
“DO NOT SEND CARS WITH THIS COMPANY”
“Not Recommended and would not hire again.”
9. Professionalism
Nationwide Average: 8.31/10
La Rosa Del Monte predominantly receives criticism for unprofessional behavior, irresponsibility, and mishandling of items, although there are a few commendations for their professionalism.
Recent Reviews Mention...
“they are not professional”
“employees threw boxes and showed no care”
“irresponsible, lost keys”
10. Conflict Handling
Nationwide Average: 4.07/10
La Rosa Del Monte demonstrates a consistent lack of effort and failure to adequately address and resolve customer complaints and damages, despite very occasional attempts to engage with and rectify customer issues.
Recent Reviews Mention...
“no willingness to resolve lost box issue”
“They write to contact them but DO NOT care.”
“won't pay for any broken items”
11. Precision & Care
Nationwide Average: 8.01/10
La Rosa Del Monte has received numerous complaints about damaged and missing items, mixed with sparse praises for their careful handling, indicating a significant disparity in customer experiences.
Recent Reviews Mention...
“won't pay for any broken items”
“they don't care about valuable things”
“damaged furniture and wet boxes”
Customer Insights
Cost: $ 1937.00 from 12 reviews
Interstate Move Duration: 2 days from 43 reviews
Great Crew Members
| Rosa del Monte | excellence in treatment |
| Joan Piña | very kind and diligent with me |
| Faith | excellent services |
| Adriana | Adriana left a negative impression |
| Mrs. Fonseca | especially Mrs. Fonseca for her high level of treatment |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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