Move Masters, LLC is fully licensed to provide residential and commercial moves to customers in Birmingham and surrounding areas. Established in 2015, this locally owned and operated business is known for having experienced movers professionally trained to deliver the best possible experience. They offer packing and unpacking services and can relocate pianos, safes, and other heavy or oversized items. In addition, it performs simple furniture deliveries for those who do not need the complete service of a moving company. Move Masters is an insured company, with coverage for all its vehicles, equipment, and movers. This means your belongings are always safe and protected during the move. Furthermore, Move Masters understands that some of your belongings require special care, so it doesn’t charge extra for those pieces. Free on-site estimates are provided upon request for your convenience. To learn more about moving services in the city, explore the comprehensive list of movers in Birmingham, AL.
Move Masters, LLC.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Move Masters, LLC.
Additional Cities Served: Montgomery, Hoover, Vestavia Hills, Alabaster, Bessemer, HomewoodShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- Small Moves
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Last-Minute Moving
- Furniture Moving
- Packing Services
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Summarized Review of Move Masters, LLC.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move Masters, LLC. appears to have a mixed reputation, with some customers praising their great service and work, while others report serious issues with service quality and unresolved damages.
Recent Reviews Mention...
“superb work by movers”
“Move Masters is the best moving company around”
“excellent experience with this company”
2. Punctuality
Nationwide Average: 8.07/10
Move Masters, LLC. generally maintains timeliness but has instances of delay, including one significantly longer than expected duration.
Recent Reviews Mention...
“they were prompt”
“they were prompt”
“guys arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Move Masters, LLC. is criticized for charging full price plus additional fees for hours.
Recent Reviews Mention...
“very reasonable price”
“were competitively priced”
“fair price”
4. Communication
Nationwide Average: 7.53/10
Move Masters, LLC. received mixed feedback highlighting both appreciated assistance and significant difficulties, including instances of being hung up on.
Recent Reviews Mention...
“Excellent service and communication”
“rude and hateful communication”
“great communications”
5. Stick to Prices
Nationwide Average: 5.99/10
Move Masters, LLC. has a very negative reputation, with customers complaining about being charged for extra hours, not honoring advertised deals, and inaccurately listing children as adult movers on bills.
Recent Reviews Mention...
“2 children were listed as adult movers on my bill”
“did not stick to quoted 4-hour move”
“cost less than estimated”
6. Speed
Nationwide Average: 8.58/10
Move Masters, LLC. received mixed feedback indicating some instances of quick work and complaints of the moving process taking excessively long.
Recent Reviews Mention...
“best use of their time”
“didn't linger around and “milk” the clock”
“finished in short order”
7. Friendliness
Nationwide Average: 8.91/10
Move Masters, LLC. received mixed feedback, being described as both courteous and pleasant to deal with and making some customers feel uncomfortable.
Recent Reviews Mention...
“rude and hateful”
“kind, courteous, and respectful”
“Polite, to each other also”
8. Will Hire Again
Nationwide Average: 8.18/10
Move Masters, LLC. receives mixed reviews, with some customers expressing high satisfaction and a strong desire to use their services again, while others firmly state they would not hire the company again under any circumstances.
Recent Reviews Mention...
“would recommend them highly for your move”
“would not recommend or use them again”
“I will always use this moving company.”
9. Professionalism
Nationwide Average: 8.31/10
Move Masters, LLC. has received mixed but predominantly negative feedback, with instances of highly unprofessional behavior such as utilizing children as movers, failing to honor agreements, and inappropriate conduct during a job.
Recent Reviews Mention...
“extremely professional work”
“rookie mistakes and unprofessional behavior”
“careful, fast, and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Move Masters, LLC. has consistently shown a lack of effort to address or rectify damages, disputes over fees, and customer complaints, including hanging up during discussions about refunds.
Recent Reviews Mention...
“refused to be responsible for damages”
“has not made right the damage after 2 years”
“hasn't repaired the washer yet”
11. Precision & Care
Nationwide Average: 8.01/10
Move Masters, LLC. has received mixed feedback, with comments ranging from having handled items quickly and carefully to causing damage to a new house and breaking a leg off a dining room table.
Recent Reviews Mention...
“dropped my chest and severely damaged it”
“moved an antique Steinway baby grand safely”
“Akeem, Mitch, and John were careful”
Customer Insights
Local Move Duration: 3.25 hours from 3 reviews
Great Crew Members
| Holly Langfeld | took great care of us |
| Kim | provided me with prompt service and smooth move |
| Akeem, Mitch, John | careful, fast, and efficient |
| Kim | did an awesome job |
| Kim,Mitchell | great work by these employees |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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