Alaska Terminals, Inc. is a professional moving company based in Anchorage, Alaska, AK. Founded in 1981, Alaska Terminals, Inc. has gained an outstanding reputation as an efficient and customer-friendly moving company that strives to operate with a high level of quality and professionalism. With locations in Anchorage and Fairbanks, Alaska Terminals, Inc. can deliver local moving services, state to state moving services, and specialty moving services, transporting items of all shapes and sizes to any destination. And with experienced and highly skilled movers, Alaska Terminals, Inc. can pack and move your belongings with precision and security that you'll undoubtedly appreciate.
Alaska Terminals, Inc.
Ranked Top 10 Best Movers in Anchorage, AK
Moving Services
- Local moving services
- State to state moving services
- Specialty moving services
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Alaska Terminals, Inc.?
Error. Please try again later.
Summarized Review of Alaska Terminals, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Alaska Terminals, Inc. is perceived to provide highly professional and efficient service with numerous customers experiencing exceptional moves, despite a few reports of significant issues.
Recent Reviews Mention...
“crew worked hard”
“they came when they were supposed to”
“Took my trash by mistake and tore up my upholstery”
2. Punctuality
Nationwide Average: 8.07/10
Alaska Terminals, Inc. is consistently commended for their timely arrivals and promptness, although there have been isolated instances of delays and concerns over time management.
Recent Reviews Mention...
“came when they were supposed to”
“they came when they were supposed to”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Alaska Terminals, Inc. generally receives positive feedback for its pricing, with many customers finding the services reasonably priced, though there are notable instances of customer dissatisfaction due to high costs and unexpected fees.
Recent Reviews Mention...
“good price”
“10k to 11k for 6000 pounds was way too expensive”
“costing me massive amounts of money”
4. Communication
Nationwide Average: 7.53/10
Alaska Terminals, Inc. consistently receives praise for their courteous, professional, and informative interactions, with a staff that is responsive and efficient in keeping clients well-informed throughout the service process, despite a single report of non-responsiveness from management.
Recent Reviews Mention...
“Crew was very kind and informative”
“The Team was efficient, thorough, polite”
“always courteous and patient with credit card changes”
5. Stick to Prices
Nationwide Average: 5.99/10
Alaska Terminals, Inc. has received criticism for overcharging and unexpected fees, although there was a single report of an accurate weight estimate.
Recent Reviews Mention...
“overcharged and charged for drive time to/from warehouse unexpectedly”
“charged an overtime fee when promised I wouldn't”
“estimate of the weight was exact”
6. Speed
Nationwide Average: 8.58/10
Alaska Terminals, Inc. is generally perceived as a company with fast and efficient moving services, although there are a few reports of longer-than-expected move times.
Recent Reviews Mention...
“they waste no time”
“fast and efficient unloading”
“arrived two weeks ahead of schedule”
7. Friendliness
Nationwide Average: 8.91/10
Alaska Terminals, Inc. consistently demonstrates exceptional kindness, courteousness, and professionalism, ensuring that all encounters are pleasant and marked by a warm and helpful attitude from the team.
Recent Reviews Mention...
“they were very kind to us”
“Crew was very kind”
“The Team was polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Alaska Terminals, Inc. has overwhelmingly positive feedback from clients who express a strong propensity for repeat business and high recommendations, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would not hire again due to damage”
“would not hire again after this experience”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Alaska Terminals, Inc. is consistently recognized for their professional, courteous, and efficient service, although there are a couple of isolated complaints regarding poor professionalism.
Recent Reviews Mention...
“crew was very professional”
“100% Professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Alaska Terminals, Inc. shows inconsistency, with some customers praising their immediate remedial actions for minor issues while others criticize their denial of claims and lack of rectification for damages.
Recent Reviews Mention...
“denied claim, did not rectify damage”
“they denied a claim for the damaged desk”
“only two small items were damaged, minor issues”
11. Precision & Care
Nationwide Average: 8.01/10
Alaska Terminals, Inc. has received predominantly positive feedback for their meticulous and respectful handling of belongings, although there have been a few instances of significant damage or loss reported.
Recent Reviews Mention...
“broke a $1000 desk during the move”
“they damaged a $1000 desk”
“Tore up my upholstery and lost boxes”
Customer Insights
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
Calista Rose, Michael | perfect with estimate, helpfulness, and unbelievable packing and loading |
Nicole | Nicole took incredibly great care of us |
Nicole | went above and beyond |
Nicole | followed shipments from quote to delivery |
Nicole, Matt, Art | coordinated well, packed belongings perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Alaska Terminals, Inc.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing NowAdditional Resources
Anchorage Moving Services
Nearby Cities