Superman Moving & Storage Service is a family-owned, professional moving and storage company that is based in Anchorage, Alaska, AK. Founded in 2009 by Chad Briley, it provides a wide range of moving services that help your move go smoothly. Whether you are relocating within Anchorage, the Valley, Fairbanks or the Kenai Peninsula, Superman Moving & Storage Service can be of assistance with its skill and experience in handling items of all shapes and sizes. From packing to unpacking, delivery and transport, it is wholly committed to keeping your belongings safe and sound all through the transit. Superman Moving & Storage Service also operates later than most moving companies and also offers its services at a low, hourly rate.
Superman Moving & Storage, LLC
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Hourly moving services
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Superman Moving & Storage, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Superman Moving & Storage, LLC receives mixed reviews with many customers praising their professionalism and efficiency, yet a few report significant dissatisfaction with service and handling.
Recent Reviews Mention...
“Superman Moving and Storage provided excellent service”
“experience was horrible”
“crew was courteous, quick, and thorough”
2. Punctuality
Nationwide Average: 8.07/10
Superman Moving & Storage, LLC generally maintains a reputation for timeliness and prompt service, although there are notable instances of disorganization and significant delays that have impacted customer satisfaction.
Recent Reviews Mention...
“team was sent out the day after I called”
“crew was on time”
“showed up promptly”
3. Affordability
Nationwide Average: 7.69/10
Superman Moving & Storage, LLC receives mixed feedback, with many customers complaining about being overcharged and experiencing hidden costs, while others praise the company for its competitive pricing and good value.
Recent Reviews Mention...
“severely over-charged”
“Charged more than they should have”
“over-charged several hundred dollars”
4. Communication
Nationwide Average: 7.53/10
Superman Moving & Storage, LLC has received mixed feedback, with some customers praising prompt and informative interactions, while others report significant issues with responsiveness and professionalism.
Recent Reviews Mention...
“very responsive when contacted”
“no return calls”
“reminded about not plugging the fridge in”
5. Stick to Prices
Nationwide Average: 5.99/10
Superman Moving & Storage, LLC has received numerous complaints about overcharging and not honoring original quotes, with several instances of unexpected fees and charges, despite a few isolated reports of adherence to the estimated costs.
Recent Reviews Mention...
“over-charged based on estimate”
“gave the quote, then... charging outrageous fees.”
“price jumped 40% after move was complete”
6. Speed
Nationwide Average: 8.58/10
Superman Moving & Storage, LLC generally receives high praise for their quick and efficient service, although there are a few complaints about significant delays and slow moving times.
Recent Reviews Mention...
“quickly moved bulky, heavy furniture”
“quick move with old fridge out and new one in”
“Movers were fast”
7. Friendliness
Nationwide Average: 8.91/10
Superman Moving & Storage, LLC generally receives high praise for their courteous and professional crew, highlighting the movers' warm and pleasant attitudes, though a few isolated reports suggest instances of rudeness or unprofessional behavior.
Recent Reviews Mention...
“crew was courteous”
“Ronaldo and Benny team are super people”
“Movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Superman Moving & Storage, LLC receives mixed reviews, with a majority expressing high satisfaction and intent to rehire, while a notable minority have had negative experiences and would neither recommend nor use the company's services again.
Recent Reviews Mention...
“would definitely use them again”
“would not hire again”
“already recommended them to my sister”
9. Professionalism
Nationwide Average: 8.31/10
Superman Moving & Storage, LLC generally receives praise for their crew's professionalism, courteousness, and efficiency, although there have been noteworthy instances of disorganization and unprofessional behavior that mar their reputation.
Recent Reviews Mention...
“crew was professional”
“Ronaldo and Benny team were super helpful”
“proved to be disorganized.”
10. Conflict Handling
Nationwide Average: 4.07/10
Superman Moving & Storage, LLC generally displays a lack of effort to address customer issues and complaints, with several instances of unresolved damages and mishandling of belongings, despite a few reports of satisfactory resolutions by the staff.
Recent Reviews Mention...
“no effort to address issues”
“offered to take broken items away”
“Did not call back to explain charges”
11. Precision & Care
Nationwide Average: 8.01/10
Superman Moving & Storage, LLC receives mixed feedback, with numerous incidents of damaged or mishandled items and complaints about their carelessness contrasting with high praise for their careful and respectful treatment of customers’ possessions during many successful moves.
Recent Reviews Mention...
“severe damage to houses”
“handled fridge with care on second floor”
“several broken pieces of furniture and other damage”
Customer Insights
Cost: $ 1354.00 from 17 reviews
Hourly Minimum: 2 hours from 10 reviews
Local Move Duration: 2.5 hours from 31 reviews
Interstate Move Duration: 13 days from 11 reviews
Great Crew Members
Pene, Tony, Daniel | fantastic job moving my household items |
Tony, Danny, John | showed up promptly ready to take care of business |
Jack | Jack showed great effort and strength |
Ronaldo, Benny | great help moving our furniture |
John,Kim,Kai | for making moving stress free |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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