Sourdough Transfer is a fourth-generation family-owned moving company based in Fairbanks and Anchorage, Alaska. Established in 1898, the company has over a century of experience in providing dependable, high-quality, professional moving services. Sourdough Transfer's service area includes local, statewide, nationwide, and international relocations. They cater to various clients, including government, corporate, and residential customers. The company specializes in a diverse range of services such as residential moving, military moving, and storage. As one of the oldest and most distinguished transportation companies in Alaska, Sourdough Transfer prides itself on its mission to serve customers, employees, industry partners, and shareholders with excellence in moving and storage.
Sourdough Transfer
Moving Services
- Residential moving
- Military moving
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sourdough Transfer
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sourdough Transfer is frequently praised for excellent service and dedicated crews, with many customers reporting highly positive experiences, though there are a few reports of dissatisfaction regarding service speed and moving issues.
Recent Reviews Mention...
“Sourdough's crew saved the day”
“Enrique, Ashley, and Blake did a great job”
“can't say enough good things about Sourdough”
2. Punctuality
Nationwide Average: 8.07/10
Sourdough Transfer generally receives positive feedback for timely deliveries and showing up on time, despite a few reports of delays and long move times.
Recent Reviews Mention...
“delivery was timely”
“did not deliver on time”
“very punctual”
3. Affordability
Nationwide Average: 7.69/10
Sourdough Transfer generally offers competitive rates and fair fees, though some customers have felt overcharged or experienced billing inconsistencies.
Recent Reviews Mention...
“at a third of the price quoted elsewhere”
“feel overcharged”
“move completed at half the quoted price”
4. Communication
Nationwide Average: 7.53/10
Sourdough Transfer generally receives high praise for responsive and courteous customer service, though there are a few instances of dissatisfaction regarding inaccuracies and lack of communication.
Recent Reviews Mention...
“Customer service was on point”
“worked well together and considerate of where to put things”
“inaccurate delivery of marked boxes”
5. Stick to Prices
Nationwide Average: 5.99/10
Sourdough Transfer appears to have inconsistent experiences, with some customers reporting accurate estimates while others have faced significant discrepancies and higher charges than initially quoted.
Recent Reviews Mention...
“misled about service and costs”
“move completed at half the quoted price”
“not sticking to the initially quoted price”
6. Speed
Nationwide Average: 8.58/10
Sourdough Transfer generally receives high praise for swift and efficient service, although a few reports of extreme delays and slow work indicate inconsistency in their performance.
Recent Reviews Mention...
“made it happen swiftly”
“Literally a 3-hour turn around”
“took over 3 months to deliver”
7. Friendliness
Nationwide Average: 8.91/10
Sourdough Transfer consistently receives praise for their extremely friendly, courteous, and positive team, although there was an isolated incident of unprofessional behavior.
Recent Reviews Mention...
“team was one of the best I have seen”
“considerate and worked well together”
“Extremely friendly service”
8. Will Hire Again
Nationwide Average: 8.18/10
Sourdough Transfer receives strong endorsements from many customers for repeat business and recommendations, though a few customers have had decidedly negative experiences leading them to affirm they would not hire the company again.
Recent Reviews Mention...
“woulda been toast without your help”
“would hire Enrique, Ashley, and Blake again”
“would highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Sourdough Transfer generally receives high praise for their focused and courteous behavior, with highlights on leadership and hard work, although a few incidents of unprofessional conduct and disregard for instructions have been noted.
Recent Reviews Mention...
“everyone was professional”
“great leadership by Brandon and Christian”
“Brian and Ricky displayed great professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Sourdough Transfer is perceived as unresponsive and dismissive, with complaints regarding their avoidance of issues and a lack of concern for service quality.
Recent Reviews Mention...
“not willing to listen to our solutions”
“ignored and written off after issues”
“did not address the issue honestly”
11. Precision & Care
Nationwide Average: 8.01/10
Sourdough Transfer has received mixed feedback, with numerous customers praising the careful and respectful treatment of their possessions, while others reported incidents of damage, mishandling, and even theft.
Recent Reviews Mention...
“respectful of our property”
“worked diligently and carefully to pack”
“nothing scratched or broken”
Great Crew Members
| Shane, Dakota, Malakai | thank you guys so much |
| Enrique, Ashley, Blake | They knocked out a difficult job with no issues |
| estimator,packing and loading crews | everyone was professional and respectful |
| Brandon, Christian | great leadership and diligent work |
| Brian, Cameron | they were efficient and cautious during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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