Sundance Self Storage, operated by StorAmerica Management since 1999, offers top-quality self-storage solutions for residents and business owners. The company is a subsidiary of Guardian Storage Centers, based in Irvine, California, and operates over 75 properties across California, Arizona, and Nevada. With a focus on strong customer service relationships, Sundance Self Storage provides various storage options, including vehicle, RV, and boat storage. The company also provides a comprehensive Storage Guide to help customers choose the right unit, as well as free moving trucks and 24/7 security for peace of mind. Such dedication to security, convenience, and customer service has led them to be known among the experienced movers serving Buckeye, AZ. The combination of these factors has earned them an 'A+' Better Business Bureau accreditation.
Sundance Self Storage
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
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Summarized Review of Sundance Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sundance Self Storage is highly praised for its exceptional customer service, professional and welcoming staff, and well-maintained facilities, although there was a minor concern about cleanliness in one instance.
Recent Reviews Mention...
“Sundance Self Storage provided quality customer service”
“enjoyed doing business with this company”
“The staff is wonderful.”
2. Affordability
Nationwide Average: 7.69/10
Sundance Self Storage polarizes opinions with several customers finding it overpriced while a substantial number praise its great prices and affordable deals.
Recent Reviews Mention...
“overpriced”
“Price for size is great”
“provided the best deal”
3. Communication
Nationwide Average: 7.53/10
Sundance Self Storage overwhelmingly impresses customers with responsive, knowledgeable, and courteous service, despite a few concerns about not answering the phone.
Recent Reviews Mention...
“Kathy the manager was very easy to work with”
“can't seem to answer the phone”
“staff and management were efficient in communication”
4. Friendliness
Nationwide Average: 8.91/10
Sundance Self Storage consistently provides an exceptional level of customer service, with repeated commendations for their professional, helpful, and genuinely friendly staff across various interactions.
Recent Reviews Mention...
“Kathy was very easy to work with”
“staff and management were professional and polite”
“Individuals were thoughtful in customer facing roles”
5. Will Hire Again
Nationwide Average: 8.18/10
Sundance Self Storage maintains a strong positive sentiment, with the majority of customers expressing a high likelihood of using their services again due to positive experiences.
Recent Reviews Mention...
“won't let you cancel”
“would make our move in process with them again”
“highly recommend using this storage facility”
6. Professionalism
Nationwide Average: 8.31/10
Sundance Self Storage excels with consistent praise for their helpfulness, detailed organization, knowledgeability, and overall professionalism from all staff members.
Recent Reviews Mention...
“Kathy was helpful and professional”
“staff and management conducted themselves professionally”
“professional conduct”
7. Conflict Handling
Nationwide Average: 4.07/10
Sundance Self Storage generally exhibits a strong commitment to addressing issues and fulfilling promises, though there has been an instance where they failed to make amends.
Recent Reviews Mention...
“efficiently issued a refund when I needed to cancel”
“Promised to clean unit and did”
“let me get a refund when decided not to rent a storage unit”
Great Crew Members
| Kathy | Kathy made the change without a hitch |
| Sherman, Cathie | great customer service at Buckeye AZ location |
| Cathie | Cathie in the office was extremely personable and efficient |
| Justin | was very helpful |
| Justin | got us signed up quickly and was professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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