Billiards 2U is a Phoenix-based company that has been serving Arizona residents for over 12 years. Specializing in pool table moving, they have moved over 12,000 pool tables across the state. Notably, they are one among numerous Mesa, AZ movers. The company provides a range of services, including expert pool table refelting, disassembly, and assembly or reassembly of tables, recushioning, and replacing worn pockets. They also offer free purchase consulting and guarantees for all their workmanship for one year from the date of service. With over 15 years in the business and hundreds of testimonials to support their expertise, Billiards 2U is known for its high-quality and personalized service.
Billiards 2U
Moving Services
- Pool table assembly
- Disassembly of your table
- Table refelting
- New pockets
- Recushioning
- Purchase Consulting (free)
- Custom requests
Awards
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Summarized Review of Billiards 2U
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.64/10
Nationwide Average: 8.44/10
Billiards 2U consistently impresses with exceptional service, professionalism, and high satisfaction across all customer reviews, reinforcing their reputation for excellence and thorough workmanship in pool table moving and servicing.
Recent Reviews Mention...
“great guy's moved my pool table”
“great work by movers”
“Absolutely fantastic service”
2. Punctuality
9.69/10
Nationwide Average: 8.07/10
Billiards 2U consistently demonstrates exceptional reliability and timeliness, with glowing reviews highlighting their on-time arrivals, early attendance, and excellent communication about scheduling.
Recent Reviews Mention...
“crew arrived on time”
“arrange movers for the next morning”
“showed up on time”
3. Affordability
9.36/10
Nationwide Average: 7.69/10
Billiards 2U consistently impresses with its reasonable, competitive pricing, frequently being highlighted as the best or cheapest option compared to other quotes.
Recent Reviews Mention...
“mentioned fair prices”
“fair price”
“reasonable price for service”
4. Communication
9.52/10
Nationwide Average: 7.53/10
Billiards 2U consistently excels in responsiveness, professionalism, and friendliness, ensuring every aspect of the process from quoting to scheduling is handled efficiently and informatively.
Recent Reviews Mention...
“Very thorough with clear communication”
“Quick response”
“very helpful and brought defect to attention”
5. Stick to Prices
7.82/10
Nationwide Average: 5.99/10
Billiards 2U consistently upholds transparency and integrity by providing detailed breakdowns to ensure there are no hidden costs.
Recent Reviews Mention...
“went the extra mile for our special situation”
“stuck to the quoted price”
“quote was broken down, suggesting no hidden costs”
6. Speed
9.66/10
Nationwide Average: 8.58/10
Billiards 2U consistently demonstrates outstanding efficiency and rapid completion in the breakdown, moving, and setup of pool tables, earning universal praise for their quick and seamless service.
Recent Reviews Mention...
“expertly had it done within an hour”
“efficient”
“extremely efficient”
7. Friendliness
9.67/10
Nationwide Average: 8.91/10
Billiards 2U consistently delivers outstanding service marked by professionalism, courteous interactions, and a warm, engaging demeanor that makes clients feel like old friends.
Recent Reviews Mention...
“crew was very courteous”
“very friendly and professional”
“They were friendly.”
8. Will Hire Again
9.6/10
Nationwide Average: 8.18/10
Billiards 2U consistently receives unreserved recommendations for their professionalism and quality of service, with numerous customers expressing their intention to use or recommend their services again without hesitation.
Recent Reviews Mention...
“would definitely trust them again”
“would hire again, easy to work with”
“recommend this company and would hire again”
9. Professionalism
9.65/10
Nationwide Average: 8.31/10
Billiards 2U consistently exhibits exemplary professionalism, demonstrated through their friendly demeanor, punctuality, knowledge, efficiency, and thorough explanations, underscoring their expertise and dedication to their work.
Recent Reviews Mention...
“courteous and professional behavior”
“Professional in handling the table.”
“very professional in handling the defect”
10. Conflict Handling
7.85/10
Nationwide Average: 4.07/10
Billiards 2U demonstrates an exceptional commitment by promptly returning to the warehouse to replace the felt when needed.
Recent Reviews Mention...
“Came back immediately to correct a minor issue.”
“quickly replaced the defective felt”
“ran back to warehouse to quickly replace the felt”
11. Precision & Care
9.36/10
Nationwide Average: 8.01/10
Billiards 2U consistently demonstrates exceptional attention to detail, ensuring pool tables and accessories are meticulously handled, protected, and reassembled without any damage to items or surroundings.
Recent Reviews Mention...
“no damages, careful handling”
“noticed defect and replaced it, careful handling”
“Incredible careful with my table.”
Customer Insights
Local Move Duration: 1.5 hours from 5 reviews
Great Crew Members
| Dan Lemm | did great work and was very courteous |
| Daniel, Daniel | great job setting up our table, highly recommend |
| Dan | very helpful and quoted a fair price |
| Daniel | Did a great job, immediately fixed a minor issue. |
| Dan, two gents | very helpful, friendly and professional, handled the issue well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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