Family Moving and Storage has been providing moving services in Mesa, AZ in the East Valley region for over 20 years. This family-owned company specializes in local, residential, commercial, and long-distance moving across the Phoenix, Arizona area. They offer full-moving services, including packing and storage options. The company prides itself on their dedicated and professional team of movers, who were all handpicked based on their experience, competence, and courtesy. They offer customizable moving plans to cater to varying needs and budgets, providing weekday and weekend services. Their commitment to customer service and moving efficiency sets them apart from other moving companies.
Family Moving And Storage
About Family Moving And Storage
Additional Cities Served: Chandler, Scottsdale, Gilbert, Glendale, Tempe, SurpriseShow More >
Moving Services
- Local Phoenix Residential Moving
- Phoenix Packing Services
- Phoenix Commercial Moving
- Phoenix Storage Services
- Long Distance Moving
- Small Moves
- Medium Moves
- Large Moves
- Packing & Moving Tips
- Weekend Moves
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Family Moving And Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.91/10
Nationwide Average: 8.44/10
Family Moving And Storage is perceived negatively due to disrespectful and intellectually lacking behavior exhibited by its sole proprietor.
Recent Reviews Mention...
“move was seamless and belongings returned as they were ”
“they saved my moving day and were very professional”
“Top stellar experience implies outstanding service”
2. Punctuality
9.11/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up in 30 min as promised”
“showed up exactly on time”
“they got there early”
3. Affordability
7.54/10
Nationwide Average: 7.69/10
Family Moving And Storage is criticized for significantly increasing the bill unexpectedly.
Recent Reviews Mention...
“Upcharged a lot of items”
“all for under $1000”
“reasonably priced for the services received”
4. Communication
6.61/10
Nationwide Average: 7.53/10
Family Moving And Storage has received negative feedback due to the proprietor's dishonest financial dealings with customers.
Recent Reviews Mention...
“asked questions to ensure satisfaction”
“communicated well throughout”
“great customer service by Dwayne and Julio”
5. Stick to Prices
5.6/10
Nationwide Average: 5.99/10
Family Moving And Storage has a reputation for being dishonest about the pricing.
Recent Reviews Mention...
“no down payment required and well worth the price”
“Upcharged a lot, implying didn't stick to quoted price”
“Price matched what I was told”
6. Speed
9.54/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“service was fast”
“super fast and strategic”
“they were efficient”
7. Friendliness
8.88/10
Nationwide Average: 8.91/10
Family Moving And Storage is perceived as disrespectful and lacking in intellect.
Recent Reviews Mention...
“team was polite, proactive, patient, thoughtful ”
“Caesar and Craig were great”
“polite and thorough”
8. Will Hire Again
8.63/10
Nationwide Average: 8.18/10
Family Moving And Storage is viewed very unfavorably, with customers indicating they would stay away from this brand.
Recent Reviews Mention...
“highly recommend them and would hire again ”
“Definity would recommend again”
“much better experience than with any other movers”
9. Professionalism
8.89/10
Nationwide Average: 8.31/10
Family Moving And Storage is criticized for being disrespectful and lacking intellect.
Recent Reviews Mention...
“acted and worked as if they cared ”
“very professional”
“great service by Caesar and Craig”
10. Conflict Handling
4.92/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“returned a set of keys which was thoughtful”
“even fixed a piece of furniture for me”
“unwilling to refund despite notice ”
11. Precision & Care
8.93/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“belongings were all just as they were when moved out ”
“careful with everything”
“took very good care of all items”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Mark | team were stellar |
| Caesar, Craig | both were very professional and careful |
| Victor,Hayden | Victor and Hayden are praised for efficiency, friendliness, and conscientious actions |
| Peter T, Ceaser | helped above and beyond |
| Caesar, Craig | Caesar and Craig were great and super fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Family Moving And Storage
3100 W Ray Rd # 201, Chandler, AZ, 85226
(480) 753-3399
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