Smooth Transitions is a moving company based in Chandler, Arizona, specializing in residential moves, senior moves, downsizing, estate dispersals, and decluttering. By creating customized action plans, they aim to minimize the chaos and stress associated with moving. The company's services include pre-move planning, deciding what to take, sorting household treasures, making move arrangements, packing, shipping items to family members, and coordinating move day tasks. They also offer additional services such as decluttering, organizing, and staging homes for resale. Smooth Transitions serves the Phoenix Metro area, including locations such as Scottsdale, Tempe, Chandler, Mesa, AZ, and Gilbert.
Smooth Transitions
About Smooth Transitions
Additional Cities Served: Chandler, Scottsdale, Gilbert, Tempe, Casa Grande, MaricopaShow More >
Moving Services
- Residential Moves
- Senior Moves
- Downsizing
- Estate Dispersals
- Decluttering
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 07/22/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Smooth Transitions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.34/10
Nationwide Average: 8.44/10
Smooth Transitions is consistently praised for its exceptional service and professionalism, with a vast majority of customers expressing extreme satisfaction, although a few experienced disappointment or had issues.
Recent Reviews Mention...
“great work by movers”
“Mae and her crew were incredible”
“Caring, efficient, careful, patient, and diligent service”
2. Punctuality
9.31/10
Nationwide Average: 8.07/10
Smooth Transitions consistently demonstrates timely arrivals and effective communication, ensuring a seamless moving experience, with just a rare mention of delayed arrival or communication issues.
Recent Reviews Mention...
“the packing team and movers were on-time”
“always prompt”
“movers were on time”
3. Affordability
9.17/10
Nationwide Average: 7.69/10
Smooth Transitions is highly praised for its considerate pricing, offering very reasonable rates, competitive pricing without compromising on value, and overall perceived as worth every penny by its customers.
Recent Reviews Mention...
“Services were affordable”
“on a budget but definitely worth every penny”
“extremely reasonable price”
4. Communication
8.78/10
Nationwide Average: 7.53/10
Smooth Transitions generally receives praise for responsive and professional interaction, although there are isolated incidents of rudeness and unclear communication.
Recent Reviews Mention...
“team is professional and trustworthy”
“great communication from planning to moving”
“Great communication from first call to end”
5. Stick to Prices
7.58/10
Nationwide Average: 5.99/10
Smooth Transitions generally honors their quotes and often adjusts charges favorably for customers, although there are rare instances of charges exceeding estimates.
Recent Reviews Mention...
“price was as expected”
“provided estimates without issue”
“No hidden fees”
6. Speed
9.43/10
Nationwide Average: 8.58/10
Smooth Transitions consistently demonstrates exceptional efficiency and respect for customers' time, highlighted by their quick and hardworking approach, despite a singular mention of a time-consuming second trip.
Recent Reviews Mention...
“move completed within 4 hours”
“took less than 4 hours which was fast”
“efficient in moving process”
7. Friendliness
9.53/10
Nationwide Average: 8.91/10
Smooth Transitions generally provides outstanding experiences with their approachable, polite, and engaging staff, despite a single report of lacking people skills.
Recent Reviews Mention...
“treated my elderly parents with respect”
“Always smiling, happy to help”
“movers and packing ladies are very nice”
8. Will Hire Again
9.32/10
Nationwide Average: 8.18/10
Smooth Transitions overwhelmingly receives praise and high recommendations, suggesting a strong likelihood of repeat business and referrals, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“highly recommend and would hire again”
“Highly recommend and would hire again”
9. Professionalism
9.39/10
Nationwide Average: 8.31/10
Smooth Transitions overwhelmingly receives praise for their professional and focused team, with a few exceptions of experienced unprofessional behavior.
Recent Reviews Mention...
“team is professional and trustworthy”
“hung artwork professionally”
“Crew conducted themselves professionally”
10. Conflict Handling
4.36/10
Nationwide Average: 4.07/10
Smooth Transitions has mixed feedback, with some customers appreciating their proactive approach in certain situations, while others express dissatisfaction with their handling of damages and perceived insufficient compensation for inconveniences.
Recent Reviews Mention...
“no resolution offered for damages”
“proactive in returning forgotten items”
“reorganized her team without any fuss”
11. Precision & Care
9.22/10
Nationwide Average: 8.01/10
Smooth Transitions generally receives high praise for being meticulous and considerate, despite a few instances of dissatisfaction regarding breakage and the handling process.
Recent Reviews Mention...
“everything was handled seamlessly”
“treated everything with care”
“Careful with items, nothing damaged”
Customer Insights
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
| Mai | Mai and her team took care of everything seamlessly |
| Mae | Mae was incredible in handling the move |
| Mai | great communication from the start |
| Mai | Mai Thompson and her crew made the move effortless |
| Mai | Mai is responsive, sets everything up, and makes it happen |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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