Axis Moving & Labor is a top-rated moving company based in the Phoenix metro area, servicing Phoenix, Scottsdale, Tempe, Mesa, Gilbert, and Chandler. The company offers residential and office moving services, along with a full customer service department to ensure a smooth and efficient moving experience. Axis Moving prides itself on providing professional, friendly, and hardworking staff who care about customer satisfaction. With a strong dedication to customer service, Axis Moving has received excellent 5-star reviews on Yelp, Google, and Thumbtack, making it one of the best local moving, long distance-moving, and commercial moving companies in the area.
Axis Moving & Labor
About Axis Moving & Labor
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Tempe, Fountain HillsShow More >
Moving Services
- Residential moving
- Office moving
Awards
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Summarized Review of Axis Moving & Labor
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Axis Moving & Labor is highly praised for their professionalism, efficiency, and care, with numerous customers expressing satisfaction and intent to recommend or rehire.
Recent Reviews Mention...
“great work by movers”
“I was very happy with Axis and would recommend them”
“Ed gave a reasonable quote and seemed confident”
2. Punctuality
Nationwide Average: 8.07/10
Axis Moving & Labor consistently demonstrates remarkable timeliness and effective communication, frequently arriving on time or even early, with rare delays communicated well in advance.
Recent Reviews Mention...
“They were on time”
“The crew were timely”
“showed up at the time promised”
3. Affordability
Nationwide Average: 7.69/10
Axis Moving & Labor is consistently praised for its reasonable pricing, providing exceptional value and significantly undercutting competitors, making them a highly affordable choice for moving services.
Recent Reviews Mention...
“The price was affordable”
“quote was more reasonable than other movers”
“reasonably priced for excellent service”
4. Communication
Nationwide Average: 7.53/10
Axis Moving & Labor demonstrates exceptionally responsive, clear, and professional communication practices, consistently ensuring easy and efficient interactions throughout all phases of the moving process.
Recent Reviews Mention...
“Ed was responsible about keeping in touch”
“The crew communicated well”
“called on their way”
5. Stick to Prices
Nationwide Average: 5.99/10
Axis Moving & Labor generally maintains true to their original quotes, with most customers experiencing no unexpected fees, though there was a rare instance of fluctuating rates.
Recent Reviews Mention...
“no surprise fees”
“true to the pricing quoted”
“rates fluctuated and differed from the quote”
6. Speed
Nationwide Average: 8.58/10
Axis Moving & Labor consistently demonstrates exceptional efficiency and swiftness in their moving processes, often completing tasks well ahead of expectations and in record time.
Recent Reviews Mention...
“very fast move”
“Very efficient move”
“moved everything faster than expected”
7. Friendliness
Nationwide Average: 8.91/10
Axis Moving & Labor consistently demonstrates exceptional demeanor with their team being repeatedly described as professional, respectful, personable, and exceptionally nice, despite a single report of rudeness from the owner.
Recent Reviews Mention...
“They were friendly”
“Caleb, Brent, and Zach were very nice”
“extremely professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Axis Moving & Labor overwhelmingly receives praise and repeated commitments for future hires, with the vast majority of customers expressing high satisfaction and a strong intention to recommend and re-employ their services.
Recent Reviews Mention...
“recommend this company and would hire again”
“Would recommend them”
“will be scheduling a move with them again”
9. Professionalism
Nationwide Average: 8.31/10
Axis Moving & Labor is overwhelmingly praised for their professional, efficient, and courteous behavior, with all but one mention highlighting an exceptional level of service.
Recent Reviews Mention...
“very professional team”
“They were professional”
“Caleb, Brent, Zach, Matt, and Josh were very professional”
10. Precision & Care
Nationwide Average: 8.01/10
Axis Moving & Labor consistently demonstrates exceptional attentiveness and respect for personal and office belongings, ensuring everything is carefully packed, wrapped, and protected, with numerous testimonials highlighting their careful approach and meticulous attention to detail during moves.
Recent Reviews Mention...
“They were careful with my furniture”
“careful and wrapped items in plastic”
“Everything was packed well and handled with care”
Customer Insights
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
Caleb, Brent, Zach, Matt, Josh | were great to work with and very professional |
Ed | got through to Ed immediately |
Josh, Ryland | helped move fast, on time, and reasonable price |
Ed | gave us a good quote and exceptional service |
Ed | Ed sent crew quickly after a no-show |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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