Guardian Moves and Storage is a veteran and family-owned moving company with over 18 years of experience in the industry. Based in Gilbert, Arizona, they service Phoenix, the East-Valley, and surrounding areas, specializing in both local moves within the state and long-distance moves to and from Arizona. As one of the customer-recommended movers in Mesa, AZ, the company offers a wide range of services such as residential moving, commercial moving, packing, specialty moving (pianos, hot tubs, safes, etc.), and storage solutions. With a strong focus on customer satisfaction, Guardian Moves and Storage is dedicated to providing reliable, quality services with their expert moving staff, ensuring a successful and stress-free transition for their clients.
Guardian Moves and Storage
About Guardian Moves and Storage
Additional Cities Served: Chandler, Gilbert, Casa Grande, Queen Creek, Apache Junction, FlorenceShow More >
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Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Packing Services
- Specialty Moves (including pianos, hot tubs, safes, etc.)
- Storage Solutions
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Guardian Moves and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Guardian Moves and Storage receives mixed feedback, highlighting exceptional performance and professionalism by movers but also revealing instances of disappointment and unmet expectations among customers.
Recent Reviews Mention...
“not happy at all with move”
“great work by movers”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Guardian Moves and Storage generally meets expectations, with instances of early arrivals and proactive communication though occasionally experiencing significant delays.
Recent Reviews Mention...
“showed up an hour and a half late”
“showed up an hour and a half late”
“delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Guardian Moves and Storage has mixed reviews, with some customers feeling significantly overcharged beyond their initial quote, while others found their charges to be the least compared to others and were happy with the pricing being lower than other quotes.
Recent Reviews Mention...
“overcharged significantly beyond quote”
“cost was reasonable despite gas prices”
“Noel came in with the best quote”
4. Communication
Nationwide Average: 7.53/10
Guardian Moves and Storage shows a mix of experiences from bad customer service by the owner to quick responses and proactive updates regarding delays.
Recent Reviews Mention...
“they won't stop calling”
“no response when asked for a receipt”
“bad customer service by owner Noel”
5. Stick to Prices
Nationwide Average: 5.99/10
Guardian Moves and Storage generally disappoints customers by frequently charging more than the initially agreed upon amounts, with a rare instance of charging less.
Recent Reviews Mention...
“changed the original moving date last minute”
“last minute changes and not sticking to original quote”
“charged more than the agreed $465”
6. Speed
Nationwide Average: 8.58/10
Guardian Moves and Storage is generally praised for their hard-working and quick performance, despite an isolated complaint about a move taking longer than expected.
Recent Reviews Mention...
“took twice as long to move”
“move took twice as long”
“Faster than I could have imagined”
7. Friendliness
Nationwide Average: 8.91/10
Guardian Moves and Storage consistently displays awesome and really good attitudes according to customer feedback.
Recent Reviews Mention...
“they were courteous”
“Friendly”
“were positive and enthusiastic”
8. Will Hire Again
Nationwide Average: 8.18/10
Guardian Moves and Storage receives mixed feedback, with some customers expressing strong dissatisfaction and a refusal to use their services again, while others praise the company and express a definite willingness to rehire.
Recent Reviews Mention...
“do not recommend company at all”
“not happy at all with move”
“would highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Guardian Moves and Storage generally receives high praise for their work ethic and problem-solving abilities, though there is a noted instance of unprofessional handling of items.
Recent Reviews Mention...
“total chaos looking for things”
“unprofessional handling of items”
“acted professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Guardian Moves and Storage shows mixed responses, with instances of failure to acknowledge issues contrasted by actions that significantly exceed expectations.
Recent Reviews Mention...
“no attempt to rectify missing items or chaos”
“Noel did not apologize or address the issue”
“took 5 months to return items, all broken”
11. Precision & Care
Nationwide Average: 8.01/10
Guardian Moves and Storage generally ensures items are secure and undamaged, with the majority of feedback highlighting their attention to detail and protective measures, although there was an isolated report of damage.
Recent Reviews Mention...
“missing boxes and part of my piano”
“furniture and items were damaged”
“took care of my items”
Customer Insights
Local Move Duration: 6 hours from 5 reviews
Great Crew Members
Patrick | Patrick left long voicemails just breathing |
Noel | quoted to move specific items |
Damian, Remington, Brady | packed well and placed boxes in designated rooms |
Noel, Remington, Damien | Noel for great quote process, Remington and Damien for careful work |
Remington, Damien | very careful work and awesome attitudes |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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