Safe and Sound Piano Movers is a family-owned business with four generations of experience in the piano moving industry, based in Phoenix, Arizona. The company serves the entire Phoenix area and its surrounding cities, including Mesa, Gilbert, and Chandler. Their services include moving upright pianos, grand pianos, and organs at a flat rate pricing. With decades of combined experience, they move over 150 pianos a month using custom equipment and customized trucks. They have a $1,000,000 insurance policy on every piano move and provide a flexible scheduling system to ensure a smooth and worry-free moving experience for their clients.
Safe and Sound Piano Movers
About Safe and Sound Piano Movers
Additional Cities Served: Chandler, Gilbert, Avondale, Queen Creek, Florence, Fountain HillsShow More >
Moving Services
- Cheap piano moving
- Local piano moving
- Longdistance piano moving
- Crosscountry piano moving
- Small piano moving
- Piano storage
- Piano tuning
- Phoenix piano event rental
- Sell your piano
- Piano moving insurance
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Summarized Review of Safe and Sound Piano Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.38/10
Nationwide Average: 8.44/10
Safe and Sound Piano Movers consistently exceeds expectations with their professional, efficient, and highly recommended moving service, making them a top choice for piano moving.
Recent Reviews Mention...
“Excellent service”
“Fantastic job”
“great job by movers”
2. Punctuality
9.05/10
Nationwide Average: 8.07/10
Safe and Sound Piano Movers consistently demonstrates timeliness and reliability in scheduling, with nearly all accounts highlighting their early or on-time arrivals, despite one noted exception of failing to show up as scheduled.
Recent Reviews Mention...
“they were punctual”
“they were on time”
“timely piano move”
3. Affordability
8.85/10
Nationwide Average: 7.69/10
Safe and Sound Piano Movers is highly regarded for their exceptional pricing, consistently offering the lowest rates and fair terms that customers find very affordable.
Recent Reviews Mention...
“most inexpensive”
“pricing was very reasonable”
“price was fair”
4. Communication
8.24/10
Nationwide Average: 7.53/10
Safe and Sound Piano Movers excels in promptness, friendliness, and effectiveness, making the overall interaction smooth though with isolated incidents of scheduling difficulties.
Recent Reviews Mention...
“communication was timely and professional”
“outstanding customer service”
“man who arranged our move was very helpful”
5. Stick to Prices
5.42/10
Nationwide Average: 5.99/10
Safe and Sound Piano Movers has a mixed performance, with some customers experiencing unexpected price increases and payment confusion, while others praised the company for its set prices and lack of hidden fees.
Recent Reviews Mention...
“performed service exactly as described”
“changed the moving price last minute”
“did not stick to quoted price, charged extra for stairs”
6. Speed
9.65/10
Nationwide Average: 8.58/10
Safe and Sound Piano Movers consistently demonstrated exceptional speed, completing moves significantly faster than expected, with reports of them being in and out in remarkably quick timeframes, all while maintaining thoroughness and efficiency.
Recent Reviews Mention...
“Moved it so fast”
“movers were fast”
“Move was quick and efficient”
7. Friendliness
9.25/10
Nationwide Average: 8.91/10
Safe and Sound Piano Movers consistently delivers an exceptional experience with their courteous, professional, and exceptionally pleasant staff, making them great to work with.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“they are friendly”
8. Will Hire Again
9.05/10
Nationwide Average: 8.18/10
Safe and Sound Piano Movers receives overwhelmingly positive feedback, with most customers expressing a definite intention to use their service again or recommend them to others, despite a few isolated reservations regarding price and satisfaction.
Recent Reviews Mention...
“Would hire again”
“Fantastic job”
“would hire again for sure”
9. Professionalism
8.95/10
Nationwide Average: 8.31/10
Safe and Sound Piano Movers consistently demonstrated exceptional professionalism, going above and beyond in their efforts, showcasing outstanding efficiency, and maintaining a courteous demeanor throughout all processes.
Recent Reviews Mention...
“polite and professional”
“professional from scheduling to delivery”
“crew was 100% qualified and professional”
10. Conflict Handling
2.97/10
Nationwide Average: 4.07/10
Safe and Sound Piano Movers displayed a lack of apology and exhibited rudeness instead.
Recent Reviews Mention...
“lots of coverage in case anything happens”
“zero accommodation was made to reschedule.```”
“never offered to help fix it or refund part of my fee”
11. Precision & Care
9.46/10
Nationwide Average: 8.01/10
Safe and Sound Piano Movers is consistently praised for their exceptional attention and protection of pianos during moves, ensuring all pianos are delivered in excellent condition without any scratches or damages.
Recent Reviews Mention...
“Treated my piano with care”
“treated my 100+ year old parlor with care”
“handled the pianos very carefully”
Customer Insights
Cost: $ 280.00 from 3 reviews
Great Crew Members
| Robyn | Robyn deserved praise for friendliness and punctuality |
| Michael, Mike | Much appreciate Michael and Mike |
| Austin, Luke | phenomenal job moving our piano, very courteous and polite |
| Junior, Luke | took good care and were very accommodating |
| Jaden | Jaden did an excellent job in tuning my Piano |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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