J & J Moving Experts is a reputable moving company with over 40 years of experience in the field. Based in Glendale, Arizona, they offer professional, high-quality moving services to both residential and commercial clients. Being one of the trusted rankings of the best Glendale, AZ movers, their meticulousness in handling customers' belongings and constant communication during the move is notable. They offer stress-free residential moving service, helping clients save time, money and energy. Businesses can also rely on their commercial moving service for effective relocation of their equipments and furniture. The company is dedicated to complete customer satisfaction and believes in excellence as a part of their commitment. They also offer free quotes to potential clients.
J & J Moving Experts
About J & J Moving Experts
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Glendale, PeoriaShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Moving and Packing Company
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Summarized Review of J & J Moving Experts
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
J & J Moving Experts are consistently praised for their exceptional service, professionalism, and care for customers' needs, despite a few dissatisfaction reports on unprofessionalism and service completion.
Recent Reviews Mention...
“great business and care about my needs and dreams”
“perfect service”
“trust me, worth every penny”
2. Punctuality
Nationwide Average: 8.07/10
J & J Moving Experts consistently arrived on time, demonstrating a high level of reliability in their scheduling and timeliness, despite a single feedback on their moving pace.
Recent Reviews Mention...
“Showed up on time”
“were not moving at an efficient pace”
“crew was timely”
3. Affordability
Nationwide Average: 7.69/10
J & J Moving Experts generally offers reasonable pricing and value for money, though there are notable instances of customers reporting significant overcharges beyond the initial quotes.
Recent Reviews Mention...
“reasonable price”
“worth every penny”
“rates were more than fair”
4. Communication
Nationwide Average: 7.53/10
J & J Moving Experts generally excels, with numerous clients praising their responsiveness and politeness, though there are isolated instances of poor communication regarding charges and unprofessional behavior.
Recent Reviews Mention...
“no effective communication about increased charges”
“Very communicative”
“Brian was there every step of the way”
5. Stick to Prices
Nationwide Average: 5.99/10
J & J Moving Experts has mixed reviews, with some customers praising them for no hidden fees and sticking to quotes, while others criticize them for significant overcharges and billing for unrendered services.
Recent Reviews Mention...
“did not stick to quoted prices”
“no hidden fees”
“there were no hidden charges”
6. Speed
Nationwide Average: 8.58/10
J & J Moving Experts are overwhelmingly regarded as fast and efficient, despite isolated complaints of rushing or deliberately slowing down.
Recent Reviews Mention...
“felt movers deliberately slowed down”
“workers hustled, fast and efficient”
“AND FAST - seriously”
7. Friendliness
Nationwide Average: 8.91/10
J & J Moving Experts consistently earns praise for their helpful, polite, and professional demeanor, making them exceptionally commendable in this category.
Recent Reviews Mention...
“they were so helpful and kind”
“they are friendly”
“very pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
J & J Moving Experts overwhelmingly earns high praise for their service with a vast majority of customers expressing a desire to rehire or recommend them, despite a few dissenting opinions.
Recent Reviews Mention...
“made sure everything was taken care of”
“would hire again”
“Couldn't recommend enough!”
9. Professionalism
Nationwide Average: 8.31/10
J & J Moving Experts overwhelmingly receives praise for their professional conduct and respectful manner, despite a few reports of lacking professionalism and unprofessional work ethics.
Recent Reviews Mention...
“most professional in the moving industry”
“Very professional”
“movers on their phones, lacking professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
J & J Moving Experts shows a generally inconsistent approach, with instances of commendable efforts overshadowed by numerous reports of refusal to address or compensate for damages and issues.
Recent Reviews Mention...
“did not offer to reimburse for the broken item”
“didn't compensate employees properly”
“went above & beyond”
11. Precision & Care
Nationwide Average: 8.01/10
J & J Moving Experts consistently demonstrates a high level of attention and meticulousness, ensuring that belongings are treated with respect and protection during moving, despite a few isolated incidents of minor damage.
Recent Reviews Mention...
“not a single scratch”
“wrapped everything and were so careful”
“careful with our office equipment”
Great Crew Members
| Anita, Brion, Ricky | worked their butts off |
| Anita | was able to reschedule us promptly, very communicative |
| Brian | Brian was there every step of the way |
| Anita | office manager was very sweet |
| Brian | came through for me like he said he would |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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