Part of the StorAmerica Management group, Goodyear Self Storage has been providing top-quality storage solutions since 1999. With its base in Irvine, California, the company owns and operates over 75 properties across California, Arizona, and Nevada. They offer more than 4.9 million square feet of storage space for residential and commercial customers. Goodyear Self Storage takes pride in its customer service and holds an 'A+' Better Business Bureau accreditation. Their services include month-to-month leases, vehicle, boat and RV storage, and online rentals. The company's dedication to security, convenience and excellence sets it apart from other storage providers. If you're in need of other relocation services in the area, you might want to check out the movers in Avondale, AZ.
Goodyear Self Storage
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
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Summarized Review of Goodyear Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Goodyear Self Storage generally excels with a majority of customers reporting high satisfaction regarding professionalism, service, and experience, though there are a few mentions of significant dissatisfaction and issues.
Recent Reviews Mention...
“very professional each time”
“great work by movers”
“received terrible service and had a bad experience”
2. Affordability
Nationwide Average: 7.69/10
Goodyear Self Storage is generally perceived as offering competitive and fair pricing, with many customers finding great value and reasonable deals, despite a few mentions of price increases or being overpriced.
Recent Reviews Mention...
“Great price”
“GREAT VALUE for the money”
“Prices are more than affordable for my size unit”
3. Communication
Nationwide Average: 7.53/10
Goodyear Self Storage generally receives praise for informative and helpful customer service, though there are notable criticisms regarding responsiveness and issue notifications.
Recent Reviews Mention...
“Ashley is really informative”
“customer service was very helpful”
“no hesitation to make sure I make my payment”
4. Stick to Prices
Nationwide Average: 5.99/10
Goodyear Self Storage appears to frequently fail, with customers reporting incorrect charges, unfulfilled deals, and price hikes during critical times.
Recent Reviews Mention...
“auto-charged for the entire month incorrectly”
“Deal offered not fulfilled”
“raised prices during a critical time”
5. Speed
Nationwide Average: 8.58/10
Goodyear Self Storage generally receives praise for their quick and efficient service, despite a single report of a delayed issue resolution.
Recent Reviews Mention...
“issue not resolved after three weeks”
“Fast move”
“Fast move”
6. Friendliness
Nationwide Average: 8.91/10
Goodyear Self Storage overwhelmingly receives praise for its helpful, courteous, and welcoming staff, despite a few negative experiences.
Recent Reviews Mention...
“customer service was very helpful”
“Great friendly service at desk”
“staff was extremely helpful and friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Goodyear Self Storage generally receives strong recommendations and repeat business, though there are notable instances of dissatisfaction related to management, pricing, and professional conduct.
Recent Reviews Mention...
“would hire again”
“will continue to use”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Goodyear Self Storage generally receives high praise for their professional behavior and knowledgeable staff, though there are a few complaints regarding unprofessional handling and management issues.
Recent Reviews Mention...
“very professional each time”
“very knowledgeable and helpful”
“unprofessional in handling the situation”
9. Conflict Handling
Nationwide Average: 4.07/10
Goodyear Self Storage seems to display a polarized performance, with some customers appreciating their proactive and accommodating staff, while others experience issues with compensation, flexibility, and unresolved problems.
Recent Reviews Mention...
“no compensation was offered for the issues”
“staff went out of their way to help”
“noticed vents open and proactively called”
10. Precision & Care
Nationwide Average: 8.01/10
Goodyear Self Storage disappointingly fails, evidenced by reports of break-ins, property destruction, and infestations damaging customer belongings.
Recent Reviews Mention...
“unit was broken into, indicating poor care”
“property was destroyed”
“there was newborn rats and droppings on furniture”
Great Crew Members
| Ashley, Jackson | Ashley informative, Jackson provided a lift |
| Michelle | Michelle was great, took care of all my needs. |
| Melissa | truly amazing, very helpful |
| May | was so amazing when my vehicle broke down |
| May | May was knowledgable and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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