Thumbs Up Moving Labor is an Arizona moving company known for transparency, honesty, and integrity. It provides loading and unloading assistance for customers with U-Hauls, Penske trucks, budget trucks, cargo vans, containers, or trailers. Thumbs Up puts customers at ease by doing all the heavy lifting. These pros can move furniture within a home, assemble and disassemble furnishings, rearrange and consolidate storage units, and move items from one apartment to another within the same complex. They always bring the needed accessories and supplies to every job free of charge, including a hand truck, furniture dolly, ropes for tie-downs, plastic wrap, and furniture pads. If you want to explore other moving options in the area, have a look at the comprehensive list of quality moving companies in Mesa, AZ. Thumbs Up Moving Labor is licensed and insured for your peace of mind. It is proud to have earned the trust of the Better Business Bureau, which has given it the highest rating for its superior customer service.
Thumbs Up Moving Labor
About Thumbs Up Moving Labor
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Tempe, BuckeyeShow More >
Moving Services
- Loading
- Unloading
- Furniture Movers
- Moving Day Labor
Awards
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Summarized Review of Thumbs Up Moving Labor
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Thumbs Up Moving Labor consistently receives praise for efficient, professional, and exceptional moving services, indicating high customer satisfaction and a strong work ethic among its team, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“efficiently assembled two dressers and two nightstands”
“John has a wonderful work ethic”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Thumbs Up Moving Labor consistently receives high praise for their timely arrivals, consistently being on time or even early, and for their professional communication regarding scheduling.
Recent Reviews Mention...
“arrived exactly as scheduled”
“showed up on time”
“They were punctual”
3. Affordability
Nationwide Average: 7.69/10
Thumbs Up Moving Labor is consistently praised for its very reasonable, fair, and competitive pricing, often being described as affordable, economical, and offering great value without hidden fees.
Recent Reviews Mention...
“the charge was very very reasonable”
“His prices are fair”
“Very reasonable”
4. Communication
Nationwide Average: 7.53/10
Thumbs Up Moving Labor consistently receives praise for their responsive, helpful, and customer-oriented interactions, with particular commendation for John's communication skills, although there are a couple of isolated incidents regarding difficulties in communication.
Recent Reviews Mention...
“was able to contact quickly and set up appointment”
“responsive and helpful communication”
“Emails spot on, excellent communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Thumbs Up Moving Labor generally maintains the integrity of their initial quotes, with frequent acknowledgments of their honesty and accuracy, although there is a rare mention of being charged higher than quoted.
Recent Reviews Mention...
“Does what he says for the price he has quoted.”
“job estimate was right on the money”
“no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Thumbs Up Moving Labor consistently receives high praise for their quick, efficient, and hardworking approach to handling moves, often completing tasks faster than expected and without wasting time.
Recent Reviews Mention...
“work fast & efficient”
“Efficient both packing and unpacking”
“quick with furniture move-in”
7. Friendliness
Nationwide Average: 8.91/10
Thumbs Up Moving Labor consistently receives high praise for the amicable and courteous demeanor of their crew, with frequent commendations for their personable and professional service, and only a rare exception of needing time to warm up or taking advantage.
Recent Reviews Mention...
“John is just a great person”
“kind and very helpful crew”
“Felt like family, very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Thumbs Up Moving Labor overwhelmingly receives strong endorsements from customers who express a high likelihood of using their services again, aside from a couple of dissatisfied reviews concerning damage and a lack of recommendation.
Recent Reviews Mention...
“highly recommend using him for your project”
“would recommend him to anyone”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Thumbs Up Moving Labor receives high praise for their crew's professionalism, consistently demonstrating a high level of skill, respect, efficiency, and work ethic across numerous reviews, despite a single concern about customer service from a representative.
Recent Reviews Mention...
“They were professional”
“Professional agents”
“crew showed high level of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Thumbs Up Moving Labor typically demonstrates a strong commitment to customer satisfaction by addressing issues efficiently, offering creative resolution strategies, and going out of their way to ensure great service, despite isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Raven made sure to get us partially reimbursed”
“John took advantage and left without finishing the job”
“goes the extra mile and his integrity speaks volumes”
11. Precision & Care
Nationwide Average: 8.01/10
Thumbs Up Moving Labor generally provides attentive and meticulous service, ensuring that customer belongings are carefully managed, despite a few instances of mishandling or damage.
Recent Reviews Mention...
“handled belongings with care”
“careful with my things”
“one item was damaged but overall good handling”
Customer Insights
Local Move Duration: 2.5 hours from 9 reviews
Great Crew Members
| John | John went over and above to help |
| Nick, Keon | Nick and Keon did a great job |
| Jason | Thank you Jason always will be referred |
| Raven | Raven made sure to get us partially reimbursed |
| Ethan, Nick | they did exactly what I asked |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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