This locally owned and operated moving company was founded on a commitment to personalized service and professionalism in 2005. Since then, Just-In Time Moving and Storage has built a reputation in Arizona as one of the Mesa, AZ moving companies in the area. From residential to commercial moves, this Mesa moving company has the experience and the team to make any move a stress-free experience. In addition to standard labor services, Just-In Time Moving offers customizable packing and storage services, making it easy to decide exactly how much help you need with your move. With hundreds of five-star reviews, Just-In Time Moving is one of Mesa's top-rated moving companies.
Just-In Time Moving & Storage
Ranked Top 3 Best Movers in Phoenix, AZ
About Just-In Time Moving & Storage
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Tempe, PeoriaShow More >
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Just-In Time Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Just-In Time Moving & Storage is frequently praised for exceptional service, professionalism, and customer satisfaction, with many clients highlighting positive experiences, efficiency, and careful handling despite isolated complaints regarding specific service aspects.
Recent Reviews Mention...
“Move was done in time”
“My pick up was awesome”
“overall Jr and Gilbert did a good job”
2. Punctuality
Nationwide Average: 8.07/10
Just-In Time Moving & Storage overwhelmingly receives praise for being on-time and prompt, with almost all feedback expressing satisfaction with their timely arrivals, despite a single report of lateness.
Recent Reviews Mention...
“they arrived at exactly the same time as I did”
“they arrived late”
“team was punctual”
3. Affordability
Nationwide Average: 7.69/10
Just-In Time Moving & Storage is frequently praised for competitive pricing, offering many customers a cost less than expected, and providing great value, with only a few outliers considering their rates to be high or not as budget-friendly.
Recent Reviews Mention...
“value was excellent”
“competitive pricing”
“very competitively priced”
4. Communication
Nationwide Average: 7.53/10
Just-In Time Moving & Storage is consistently praised for responsive, clear, and helpful interactions, with customer experiences highlighting prompt replies, effective service setup, and excellent office communication; though there are isolated reports of inadequate assistance and unresponsiveness regarding a claim.
Recent Reviews Mention...
“Customer service over the phone...did an amazing job”
“Very prompt response to inquiry”
“office team was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Just-In Time Moving & Storage consistently receives high praise for often charging less than estimated, providing accurate quotes with no surprise charges or hidden fees, though a few instances of not honoring the original quote were reported.
Recent Reviews Mention...
“under quoted price”
“The estimate was quite accurate”
“for less than the quote”
6. Speed
Nationwide Average: 8.58/10
Just-In Time Moving & Storage is consistently praised for their fast, efficient, and controlled hustle in handling relocations, often completing moves quicker than expected and without sacrificing quality or care.
Recent Reviews Mention...
“worked fast”
“efficient”
“Efficient service provided”
7. Friendliness
Nationwide Average: 8.91/10
Just-In Time Moving & Storage overwhelmingly receives positive feedback for its courteous, professional, and pleasant staff, though there is a single remark about unprofessional behavior from an individual named Eric.
Recent Reviews Mention...
“The guys were friendly and helpful”
“were very friendly”
“Both young men were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Just-In Time Moving & Storage receives overwhelming positive feedback suggesting that the majority of customers would highly recommend and likely use their services again, notwithstanding a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“No issues with move, would hire again”
“would recommend this company”
“I would still recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Just-In Time Moving & Storage is consistently praised by customers for their hardworking, respectful, and professional team, though there was a rare mention of unprofessional behavior and sloppiness.
Recent Reviews Mention...
“worked hard and professionally”
“representative was very respectful”
“they are professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Just-In Time Moving & Storage appears to often go above and beyond to address and rectify customer issues, with several instances of providing compensation, fixing damages promptly, and showing care for customer satisfaction, despite a few reports of unresolved issues and lack of accountability for damages.
Recent Reviews Mention...
“Operations manager addressed my complaint, offered compensation”
“addressed my concerns and promising to address operational items”
“Was given no help for very simple fixes.”
11. Precision & Care
Nationwide Average: 8.01/10
Just-In Time Moving & Storage generally receives high praise for their careful and respectful treatment of belongings, though there are a few reports of damage and mishandling.
Recent Reviews Mention...
“handled my belongings with care”
“Both young men were careful”
“some nicks that they did not mention”
Customer Insights
Cost: $ 912.00 from 8 reviews
Hourly Minimum: 1 hours from 12 reviews
Local Move Duration: 3.25 hours from 132 reviews
Interstate Move Duration: 2 days from 10 reviews
Great Crew Members
Jr, Gilbert | Jr and Gilbert did a good job, were friendly |
Gina | Gina for all your hard work |
Brooke | Deserved praise for thorough follow-up |
Giorgio | Giorgio was instrumental in providing a great experience |
Tallan, Juan, Max | were so professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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