The Moving Guy, LLC is a professional and experienced moving company serving the Phoenix Metro Area, including Tempe, Chandler, Scottsdale, Mesa, Gilbert, Surprise, Queen Creek, Paradise Valley, Peoria, Anthem, Goodyear, and Glendale. With over 10 years of experience in the industry, the company offers a range of services including traditional moves, pack and move, load only, unload only, and additional moving services. Their team of trained professionals ensures quality and safe work at reasonable prices. The Moving Guy takes pride in its simple approach to moving and personalized services, resulting in 70% of their business coming from client referrals.
The Moving Guy, LLC
About The Moving Guy, LLC
Additional Cities Served: Chandler, Scottsdale, Gilbert, Tempe, Goodyear, MaricopaShow More >
Moving Services
- Traditional Move
- Traditional Move with Additional Stops
- Load Only
- Unload Only
- Pack and Move
- Pack Move Unpack
- Pack and Move with Additional Stops
- Pack and Load
Have feedback for The Moving Guy, LLC?
Error. Please try again later.
Summarized Review of The Moving Guy, LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.94/10
Nationwide Average: 8.44/10
The Moving Guy, LLC generally delivers disappointingly low-quality services, marred by reports of damages, unprofessionalism, and slow performance, despite a few exceptional positive reviews.
Recent Reviews Mention...
“exceptional packing made move a breeze”
“Fabulous experience with these movers”
“great comfortable experience”
2. Punctuality
6.68/10
Nationwide Average: 8.07/10
The Moving Guy, LLC frequently disappoints its customers with significant delays and missed quoted arrival times.
Recent Reviews Mention...
“definitely quicker than I thought”
“were promptly on time”
“Arrived on time”
3. Affordability
9.11/10
Nationwide Average: 7.69/10
The Moving Guy, LLC is highly regarded for having the lowest prices and providing reasonably priced quotes with diligent responses.
Recent Reviews Mention...
“extremely affordable compared to other quotes”
“gave me such a good rate”
“No hidden fees”
4. Communication
4.51/10
Nationwide Average: 7.53/10
The Moving Guy, LLC generally provides poor and unreliable communication services, marked by numerous instances of unresponsiveness and unprofessional behavior, despite a couple of reports of satisfactory contact.
Recent Reviews Mention...
“Owner and employee communicated poorly.”
“owner refuses to communicate after repeated tries”
“responsive to all messages and planning”
5. Stick to Prices
6.32/10
Nationwide Average: 5.99/10
The Moving Guy, LLC generally struggles to honor their initial quotes despite some customers being impressed by their reasonable pricing.
Recent Reviews Mention...
“No hidden fees”
“what they tell you up front is exactly what you pay”
“No add ons for travel, supplies, incidentals”
6. Speed
7.86/10
Nationwide Average: 8.58/10
The Moving Guy, LLC has received mixed feedback, with some clients finding their service expedient and others criticizing them for being slow or taking excessive time to complete moves.
Recent Reviews Mention...
“definitely quicker than I thought”
“efficient and fast”
“had our apartment done in 3 hours”
7. Friendliness
8.14/10
Nationwide Average: 8.91/10
The Moving Guy, LLC received mixed reviews, being seen as exceptionally friendly and pleasant by some, while others found their behavior unfriendly and unprofessional.
Recent Reviews Mention...
“They were very kind”
“They were polite and respectful”
“they were very polite”
8. Will Hire Again
6.76/10
Nationwide Average: 8.18/10
The Moving Guy, LLC has overall received predominantly negative feedback, with a majority indicating a reluctance to use their services in the future.
Recent Reviews Mention...
“made our moving experience so much easier”
“would absolutely hire again”
“would never recommend this company.”
9. Professionalism
5.96/10
Nationwide Average: 8.31/10
The Moving Guy, LLC has predominantly negative feedback with numerous reports of unprofessional behavior, though there are a few instances of praise for their professionalism.
Recent Reviews Mention...
“amazing and professional service”
“very professional”
“attention to detail”
10. Conflict Handling
1.18/10
Nationwide Average: 4.07/10
The Moving Guy, LLC has consistently demonstrated a lack of responsiveness and refusal to address or compensate for damages and issues reported by customers.
Recent Reviews Mention...
“Did not rectify the damaged TV issue.”
“refuses to replace damaged TV”
“unwilling to help rearrange or correct their mistake”
11. Precision & Care
5.36/10
Nationwide Average: 8.01/10
The Moving Guy, LLC mostly receives negative feedback, with numerous reports of damaged and broken items during moves.
Recent Reviews Mention...
“Every item of ours was handled with extreme care”
“moved huge couch with ease”
“took care of all the furniture”
Customer Insights
Local Move Duration: 5 hours from 5 reviews
Great Crew Members
| Curtis, Will | exceptional packing with furniture |
| Justin | Justin and his team were helpful |
| Justin, Will | great communication, punctual, very accommodating, treated belongings with care |
| Justin | Justin was very easy to work with and responsive |
| Justin, partner | amazing work and quick move even with stairs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact The Moving Guy, LLC
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Mesa Moving Services
Nearby Cities
