Are you looking for a relocation solution that lets you pack at your pace, save money, and personalize the moving experience? With Mesa, AZ movers, such as UNITS Portable Storage, you are offered a variety of storage containers that can be delivered to your new home or to a secure storage facility whenever you're ready, with no pressure or deadlines to make your move even more stressful. With both 12-foot and 16-foot containers available, each with more usable space than many other portable storage containers, it's easy to prepare for your move on your own time.
UNITS Moving and Portable Storage of Phoenix
About UNITS Moving and Portable Storage of Phoenix
Additional Cities Served: Chandler, Scottsdale, Gilbert, Tempe, Queen Creek, Fountain HillsShow More >
Awards
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Summarized Review of UNITS Moving and Portable Storage of Phoenix
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.19/10
Nationwide Average: 8.44/10
UNITS Moving and Portable Storage of Phoenix receives overwhelmingly positive feedback for their professionalism, customer service, and moving experience, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“they are the best”
“Everything has been great”
“entire experience was professional”
2. Punctuality
9.13/10
Nationwide Average: 8.07/10
UNITS Moving and Portable Storage of Phoenix receives overwhelmingly positive feedback for their timely deliveries and pickups, consistently being on time or early, though there are minor exceptions.
Recent Reviews Mention...
“they were on time”
“drivers were extremely communicative about timing”
“was promptly contacted early Monday”
3. Affordability
8.78/10
Nationwide Average: 7.69/10
UNITS Moving and Portable Storage of Phoenix is highly praised for its competitive pricing and is considered more affordable and practical than its competitors.
Recent Reviews Mention...
“Cheaper than the other guys also.”
“most feasible pricing found”
“good value implies affordability”
4. Communication
9.25/10
Nationwide Average: 7.53/10
UNITS Moving and Portable Storage of Phoenix consistently receives praise for their excellent customer service, responsiveness, and the professionalism of their staff in explaining processes, addressing concerns, and maintaining strong communication channels, despite a few mentions of communication issues.
Recent Reviews Mention...
“explained the process well”
“great customer service from the driver”
“Brooke and drivers were communicative”
5. Stick to Prices
7.11/10
Nationwide Average: 5.99/10
UNITS Moving and Portable Storage of Phoenix generally maintains the quoted rates with high customer satisfaction, although there have been a few instances of billing inconsistencies and unauthorized charges.
Recent Reviews Mention...
“noticed some inconsistencies in the invoice”
“NO HIDDEN FEES”
“No mention of changing prices, so assuming best ”
6. Speed
8.82/10
Nationwide Average: 8.58/10
UNITS Moving and Portable Storage of Phoenix has consistently demonstrated quick delivery and pickup times, including early arrivals and efficient handling, although there was a mention of less careful unloading.
Recent Reviews Mention...
“They are super quick on delivery and pickup of units.”
“Arrived before expected date, implying speediness ”
“Everything went smoothly from pick up to storage and delivery”
7. Friendliness
9.63/10
Nationwide Average: 8.91/10
UNITS Moving and Portable Storage of Phoenix consistently provides exceptionally friendly service, highlighted by courteous, professional, and accommodating staff, drivers, and team members who go above and beyond to ensure a pleasant and familial experience for their customers.
Recent Reviews Mention...
“so curious and wonderful drivers”
“kind and humble”
“Javier and Juan were very kind”
8. Will Hire Again
9.19/10
Nationwide Average: 8.18/10
UNITS Moving and Portable Storage of Phoenix enjoys overwhelming positive feedback, with customers actively endorsing their services, expressing eagerness to use them again, and frequently recommending them to others.
Recent Reviews Mention...
“highly encourage everyone to use them”
“would hire again”
“Overall a great experience”
9. Professionalism
8.66/10
Nationwide Average: 8.31/10
UNITS Moving and Portable Storage of Phoenix overwhelmingly receives high praise for their exceptional customer service, professionalism, and efficiency, despite a few isolated reports of unprofessionalism.
Recent Reviews Mention...
“the driver provided great customer service”
“driver was patient and professional”
“experience was professional and informative”
10. Conflict Handling
6.03/10
Nationwide Average: 4.07/10
UNITS Moving and Portable Storage of Phoenix shows a mix of efforts to genuinely rectify misunderstandings and provide satisfaction, but also has instances of failing to resolve issues or offer compensation for errors.
Recent Reviews Mention...
“genuinely tried to rectify the misunderstanding”
“had a driver back in 45min to drop off a forgotten item”
“went above and beyond to ensure satisfaction”
11. Precision & Care
8.01/10
Nationwide Average: 8.01/10
UNITS Moving and Portable Storage of Phoenix generally excels, with most customers reporting their belongings were delivered without any issues and handled carefully, although there was an isolated report of items not being treated with care.
Recent Reviews Mention...
“my stuff was delivered without any issues”
“Ensured belongings were happy implies careful handling”
“everything was in place at arrival and we had no damage”
Great Crew Members
| David | great customer service from the driver |
| Brooke | walked me through the Agreement thoroughly |
| Brooke | Brooke has the best customer service. |
| Brook | great to work with |
| Brook | Brook made the process clear and was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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