Collegeboxes, established in 1999 as a student-run business at Duke University, now operates as a division of U-Haul, providing specialized moving and storage services to thousands of students nationwide. The company offers a variety of services tailored to ease the college moving process. These services include in-room pickup and delivery, storage, direct shipping, and international shipping options. Collegeboxes sets itself apart by focusing specifically on the needs of students and educational institutions, enhancing campus safety by reducing move-in day congestion, and delivering a seamless experience that includes up-to-the-minute updates through barcode tracking. The company also emphasizes sustainability, offering reusable moving boxes and reducing CO2 emissions by minimizing individual vehicle use during move-ins and move-outs. With the backing of U-Haul's extensive infrastructure, Collegeboxes is uniquely equipped to handle the moving and storage needs of college students efficiently.
Collegeboxes
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Collegeboxes
Additional Cities Served: Tolleson
Moving Services
- Local Storage
- International Shipping
- Study Abroad Storage
- Direct Shipping
- Ship To School
- Pickup And Delivery
- LastMinute Moving
- Commercial Moving
- Packing Services
- InRoom Pickup And Delivery
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Summarized Review of Collegeboxes
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Collegeboxes consistently delivers exceptional service, professionalism, and reliability, according to overwhelmingly positive feedback, despite a singular report of delayed and damaged delivery.
Recent Reviews Mention...
“delivered everything promised”
“College Boxes provided an incredible service”
“amazing work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Collegeboxes generally delivers reliable and timely service, although there have been instances where delays significantly impacted customer satisfaction.
Recent Reviews Mention...
“they were on time”
“showed up to take my items as planned”
“The team arrived early.”
3. Affordability
Nationwide Average: 7.69/10
Collegeboxes is generally perceived as providing reasonable to excellent value for its services, offering hassle-free, cost-efficient solutions that are seen as a great deal and presumably more affordable than alternatives.
Recent Reviews Mention...
“not cheap but reasonable for the services provided”
“Incredible value and hassle-free service”
“great deal”
4. Communication
Nationwide Average: 7.53/10
Collegeboxes generally provides excellent customer service with super fast and responsive interactions, though there are a few instances of dissatisfaction regarding response delays and communication about billing.
Recent Reviews Mention...
“Customer service is excellent with super fast responses”
“they were responsive”
“it took them over a month to respond”
5. Speed
Nationwide Average: 8.58/10
Collegeboxes consistently provides a quick, easy, and super efficient moving process.
Recent Reviews Mention...
“move was completed efficiently”
“super efficient service”
“process was quick and easy”
6. Friendliness
Nationwide Average: 8.91/10
Collegeboxes consistently receives praise for their polite and helpful people, with special mentions of friendly representatives and specific individuals like Albert and Sophia, highlighting a personal and caring service.
Recent Reviews Mention...
“Sophia's service felt personal and caring”
“Albert was a pleasure to work with”
“Extremely grateful for their assistance.”
7. Will Hire Again
Nationwide Average: 8.18/10
Collegeboxes receives overwhelmingly positive feedback, showing that most customers are highly likely to use their services again and recommend them to others, despite a few dissatisfactions regarding damage and communications.
Recent Reviews Mention...
“will use this service again”
“Can't recommend them enough and would use again”
“Highly highly recommended”
8. Professionalism
Nationwide Average: 8.31/10
Collegeboxes is consistently praised for its high level of professionalism, with most reviews highlighting the team as very professional and well-managed, though a few customers noted issues with professionalism and customer service.
Recent Reviews Mention...
“crew was professional”
“run like a well-oiled machine”
“crew was very professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Collegeboxes demonstrates a notably low effort, often ignoring customer concerns, being inflexible with requests, and providing minimal compensation for issues.
Recent Reviews Mention...
“Unwilling to work on the past due amount”
“agreed to compensate only a small amount for the cheapest items”
“have not been compensated, ignored emails”
10. Precision & Care
Nationwide Average: 8.01/10
Collegeboxes has a mixed reputation, with instances of excellent handling and care but also significant reports of lost and damaged belongings.
Recent Reviews Mention...
“some of my belongings were lost and several were damaged”
“Handled everything with care, no mention of damages.”
“boxes were handled roughly and arrived damaged”
Great Crew Members
| Natalie | Natalie is AWESOME!!! |
| Alex | Alex ensures smooth running, no hiccups |
| Sophia | Sophia was helpful with college move process |
| Kristen, Eric | quick to provide necessary information to assist |
| Kyrsten | Glad to work with Kyrsten |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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