Integrity Movers is a family-owned moving company based in Phoenix, Arizona, servicing the entire Phoenix metropolitan area. The company prides itself on its integrity and high-quality customer service. They offer a variety of services including residential and commercial moves, labor-only services, driving services, load/unloading services, gun safe relocation, spa or whirlpool relocation, pool table relocation, and house and carpet cleaning. Their services also include emergency and same-day requests. A unique aspect of their business is their commitment to transparency, ensuring that no hidden fees or charges are included in their services. If you are looking for more movers in Phoenix, AZ, feel free to check out our comprehensive list of trusted providers.
About Integrity Movers
About About Integrity Movers
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Tempe, BuckeyeShow More >
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Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
- Furniture moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of About Integrity Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
About Integrity Movers has received mixed reviews, with numerous customers expressing severe dissatisfaction over services rendered, including issues of overcharging, delays, and damaged items, yet a significant number praises their professionalism and successful moves, particularly with challenging items.
Recent Reviews Mention...
“5 star service!”
“very happy with their service”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
About Integrity Movers generally struggles with timely arrivals and communication, although there are a few instances where they have been punctual.
Recent Reviews Mention...
“Worked me into their schedule quickly”
“they were punctual”
“showed up when they were going to”
3. Affordability
Nationwide Average: 7.69/10
About Integrity Movers has mixed reviews with some customers finding them very reasonably priced, while others criticize them for inconsistent pricing and charging more than initially quoted.
Recent Reviews Mention...
“didn't charge extra stair fee”
“reasonable in pricing”
“price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
About Integrity Movers generally struggles with responsiveness and effective communication, despite a few reports of satisfactory interactions.
Recent Reviews Mention...
“They were very responsive”
“Answered my call on a Sunday”
“were responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
About Integrity Movers often fails to honor their initial quotes, leading to multiple complaints of overcharging, though there are a few instances of satisfaction regarding adherence to original prices.
Recent Reviews Mention...
“stuck to their price, no hidden fees”
“did not stick to quoted prices”
“completely transparent pricing”
6. Speed
Nationwide Average: 8.58/10
About Integrity Movers generally receives negative feedback for being slow and inefficient, despite a few reviews praising their speed and efficiency.
Recent Reviews Mention...
“moved and installed in less than an hour”
“Fast service”
“handled a big task efficiently”
7. Friendliness
Nationwide Average: 8.91/10
About Integrity Movers has a mixed reputation, with numerous customers highlighting their positive and enjoyable moving experiences thanks to the friendly and respectful staff, though there are notable complaints about disrespectful behavior and issues with professionalism.
Recent Reviews Mention...
“team was friendly and courteous”
“very courteous”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
About Integrity Movers receives predominantly negative feedback, with a majority expressing regret and disappointment, although a few share strong endorsements and intentions of repeat business.
Recent Reviews Mention...
“highly recommend this team and would hire again”
“I am happy with their service”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
About Integrity Movers has received overwhelmingly negative feedback for unprofessional conduct, poor time management, and lack of integrity, despite a few positive reviews praising their professionalism and work ethic.
Recent Reviews Mention...
“team was professional”
“Very professional behavior”
“professional in managing unique moving tasks”
10. Conflict Handling
Nationwide Average: 4.07/10
About Integrity Movers consistently shows a lack of effort and responsiveness in addressing and resolving issues, with many customers feeling ignored or insufficiently compensated.
Recent Reviews Mention...
“never fixed damages despite promising”
“never returned my moving cart”
“provided a 3rd mover free of charge”
11. Precision & Care
Nationwide Average: 8.01/10
About Integrity Movers has a significantly negative reputation, with numerous reports of extensive damage to items and property despite a few glowing accounts of careful handling.
Recent Reviews Mention...
“covered our wooden staircase so nothing would get scratched”
“moved an 1,100 lb large safe with no issues”
“fast and careful with items”
Customer Insights
Local Move Duration: 1.5 hours from 7 reviews
Great Crew Members
| Trevel | Trevel and his team were thoroughly impressive |
| Trevel Randolph | special electronic dolly for heavy objects, professional and efficient |
| Trevel | Trevel was responsive and scheduled move quickly |
| Trevel | Trevel and team were awesome |
| Trevel | professional, knew exactly what to do for heavy items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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