A&C Brothers Moving & Storage

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MoversChevron RightArizonaChevron RightPhoenixChevron RightA&C Brothers Moving & Storage
based on 3680+ data points
Circle Info

About A&C Brothers Moving & Storage

A&C Brothers Moving & Storage is a family-owned and operated company, offering full-service local and long-distance moving. This company, based in Phoenix, Arizona, has over three generations of experience in the relocation industry and is recognized for providing world class services at competitive prices. The services they offer include packing and unpacking, quilt-pad wrapping of furniture, and disassembly and reassembly of items. They also propose temporary and long-term storage solutions. Apart from their wide array of services, A&C Brothers Moving & Storage distinguishes itself through meticulous attention to detail and focuses on making the moving experience stress-free for its customers.

Additional Cities Served: Mesa, Chandler, Scottsdale, Tempe, Goodyear, BuckeyeShow More >

Moving Services

  • Local Moving
  • Long Distance Moving
  • Full Service Moving
  • Packing Services
  • Unpacking Services
  • Quilt-Pad Wrapping of Furniture
  • Dis-Assembly and Reassembly
  • Temporary Storage
  • Long Term Storage
  • Moving Supplies
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2572635

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of A&C Brothers Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.83/10

Nationwide Average: 8.44/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly receives poor reviews with complaints about hidden costs, unprofessional service, and damages; although a few isolated reviews do praise their services, these are significantly outnumbered by negative experiences.

Reviews Mention icon

Recent Reviews Mention...

Alayjon and Malik went above and beyond

Terrence, Jon and Christian did an amazing job

Just can't say enough!!!

2. Punctuality

4.55/10

Nationwide Average: 8.07/10

Comment Dots

A&C Brothers Moving & Storage frequently faces criticism for being late, not showing up as scheduled, and causing significant delays, despite a few instances of being on time or quicker than expected.

Reviews Mention icon

Recent Reviews Mention...

On time

were on time

Moved us efficiently from Phoenix to Tucson

3. Affordability

3.94/10

Nationwide Average: 7.69/10

Comment Dots

A&C Brothers Moving & Storage consistently receives complaints about significantly higher final prices than originally quoted, hidden fees, and overall costs being perceived as unjustifiably high, with very few exceptions noting reasonable pricing.

Reviews Mention icon

Recent Reviews Mention...

cost is great

Came in under estimate by $300

ended up spending over 800 dollars

4. Communication

3.41/10

Nationwide Average: 7.53/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly struggles with timely and honest communication, customer service responsiveness, and managing concerns, despite a few instances of praised transparency and follow-up.

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Recent Reviews Mention...

receptionist was very helpful and knowledgeable

given us a run-around

company refuses to call me back

5. Stick to Prices

2.47/10

Nationwide Average: 5.99/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly failed to maintain the initial quoted prices, frequently charging significantly more under various pretexts, despite a few instances of transparency and accuracy in their billing.

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Recent Reviews Mention...

under quote

informed our card company damages were taken care of

put stop payment, but company disputed successfully

6. Speed

5.89/10

Nationwide Average: 8.58/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly disappointed customers with frequent complaints of slow, inefficient work and moves taking significantly longer than expected, despite a few reports of quick and efficient service.

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Recent Reviews Mention...

so fast and efficient

knocked everything out quickly

got it done quickly.

7. Friendliness

7.4/10

Nationwide Average: 8.91/10

Comment Dots

A&C Brothers Moving & Storage receives mixed feedback, with numerous customers experiencing unfriendly, unprofessional interactions, while a significant number praise the movers for being exceptionally nice, courteous, and professional.

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Recent Reviews Mention...

very patient during a stressful time

very respectful men

so polite, friendly

8. Will Hire Again

5.42/10

Nationwide Average: 8.18/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly receives negative feedback, with most customers strongly advising against using their services in the future.

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Recent Reviews Mention...

would hire Alayjon and Malik again

Would recommend to anyone looking for movers

would definitely use these two gentlemen again

9. Professionalism

5.53/10

Nationwide Average: 8.31/10

Comment Dots

A&C Brothers Moving & Storage has overwhelmingly negative feedback highlighting unprofessional behavior, lack of competence, and dishonesty, albeit with a few isolated instances of professionalism and efficiency praised by some clients.

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Recent Reviews Mention...

two professionals helped us

Melito and AlayJon were professional

hardworking and respectful

10. Conflict Handling

1.23/10

Nationwide Average: 4.07/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly fails to take responsibility for damages and issues, often refusing to address, follow up, or offer adequate compensation for customers' complaints and losses.

Reviews Mention icon

Recent Reviews Mention...

no repair has been attempted

refuses to handle insurance claims for damages

nothing has been done to take care of the repairs

11. Precision & Care

4.9/10

Nationwide Average: 8.01/10

Comment Dots

A&C Brothers Moving & Storage overwhelmingly receives negative feedback regarding damage to customers' property and items, notwithstanding a few positive comments on careful handling.

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Recent Reviews Mention...

very caring of our items

took their time to secure everything

severely damaged many pavers

Customer Insights icon

Customer Insights

Cost: $ 1066.00 from 30 historical data points

Hourly Minimum: 3.5 hours from 9 reviews


Local Move Duration: 6 hours from 49 reviews

Interstate Move Duration: 3 days from 5 reviews

Great Crew Members icon

Great Crew Members

Alayjon,Malikwent above and beyond, very patient
Melito, AlayJonoutstanding and professional service
Terrence, Jon, Christiandid an amazing job and were very respectful
Terence, Chewyhard workers, polite, fast and efficient
Terrence, Chewyvery nice, professional, and fast with the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact A&C Brothers Moving & Storage

Location
2730 E Jones Ave # 102, Phoenix, AZ, 85040
Phone
(480) 999-5299
Link
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