Bekins Moving Solutions
Additional Cities Served: Scottsdale, Gilbert, Avondale, Goodyear, Buckeye, El MirageShow More >
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Moving Solutions has predominantly negative reviews, with many customers experiencing severe dissatisfaction, including damaged goods and poor service, despite a few highly positive testimonials praising their professionalism and efficiency.
Recent Reviews Mention...
“they were nice and helpful”
“nightmare move, almost every item was damaged ”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Moving Solutions generally struggles with timely service, as evidenced by numerous instances of late deliveries and missed appointments, despite a few instances of on-time performance.
Recent Reviews Mention...
“show up on time”
“always on top of what was going on”
“They arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Bekins Moving Solutions has received negative feedback for significantly exceeding their initial quotes and charging for unprovided services, leading to dissatisfaction among customers.
Recent Reviews Mention...
“"prices were nowhere near what they quoted"”
“reasonable price”
“Original estimate was very fair”
4. Communication
Nationwide Average: 7.53/10
Bekins Moving Solutions predominantly struggles with responsiveness and clear communication, as evidenced by reports of ghosting, excuses, and inadequate customer service, despite a few instances of professional engagement.
Recent Reviews Mention...
“very helpful with my hard of hearing grandmother”
“The staff was helpful”
“"ghosted us when attempted to get clarity"”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Moving Solutions consistently fails, manifesting in significantly increased final charges far beyond their initial quotes.
Recent Reviews Mention...
“"came out HUNDREDS more than their original quote"”
“they did everything they said they would do”
“Completed move two hours below their estimate”
6. Speed
Nationwide Average: 8.58/10
Bekins Moving Solutions repeatedly disappointed customers by being significantly late on deliveries, taking much longer than expected for packing, and overall delivering a slow service experience.
Recent Reviews Mention...
“Unbelievably efficient”
“container unloaded very quickly”
“two and a half weeks late”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Moving Solutions experiences mixed reviews with some customers finding their teams incredibly helpful and courteous, while others describe interactions as unprofessional and rude.
Recent Reviews Mention...
“everyone was so nice”
“they are friendly”
“great sense of humor”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Moving Solutions appears to largely disappoint its customers, with most expressing a strong reluctance to use their services again despite a few isolated positive experiences.
Recent Reviews Mention...
“would hire again”
“would not recommend this mover ”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Moving Solutions has overwhelmingly negative feedback, showcasing instances of unprofessional behavior, though there are a few high praises highlighting politeness and knowledgeability.
Recent Reviews Mention...
“handled everything professionally”
“very knowledgeable about packing”
“came up with smart solutions”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Moving Solutions repeatedly demonstrates a lack of responsiveness and effectiveness, failing to properly address, fix, or take responsibility for a myriad of service-related issues according to customer experiences.
Recent Reviews Mention...
“claim process was painless, paid promptly ”
“"never dropped off the patio cushion they promised"”
“they get issues fixed right away”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Moving Solutions has a predominantly negative reputation, with numerous reports of damaged, missing, or carelessly handled belongings, despite a few instances of satisfactory packing and care.
Recent Reviews Mention...
“piano moved without issues”
“wood furniture was damaged, electric desk ruined ”
“nothing broken”
Customer Insights
Cost: $ 6552.00 from 3 historical data points
Interstate Move Duration: 13 days from 8 reviews
Great Crew Members
| Juan | Juan did a good job and directed others well |
| Jordan | Jordan was a great worker and professional |
| Jason | Jason was very professional, friendly, and fixed the TV. |
| Alex | Thanks Alex! |
| Driver | Driver and team did a fantastic job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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