Bellhops Moving Phoenix is a moving company offering various services, including local moves, long-distance moves, hourly labor, last-minute moves, and commercial moves. They provide customizable moving plans, flexible service options, competitive pricing, and industry-leading customer support. The Bellhops' team are hand-selected for their skills, resourcefulness, and care for clients. Serving clients in Phoenix, AZ, they offer services throughout several other states. Clients can book and manage their moving experience through the Bellhops online dashboard, which also introduces them to their moving team ahead of time. The company focuses on providing a stress-free and enjoyable moving experience.
Bellhops Moving Phoenix
About Bellhops Moving Phoenix
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Glendale, TempeShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- Last-Minute Moves
- Commercial Moves
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Summarized Review of Bellhops Moving Phoenix
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.8/10
Nationwide Average: 8.44/10
Bellhops Moving Phoenix has a mix of reviews, with numerous customers raving about exceptional service and moving experiences, while others express significant dissatisfaction with service quality and professionalism.
Recent Reviews Mention...
“would not recommend this service”
“Movers were decent”
“Michael and Chris provided great work”
2. Punctuality
7.06/10
Nationwide Average: 8.07/10
Bellhops Moving Phoenix has a mixed reputation with numerous complaints about lateness and cancellations, but also a significant number of reports praising their timely arrivals and early appearances.
Recent Reviews Mention...
“the movers were late and not punctual”
“they canceled on moving day and rescheduled twice”
“they cancelled and rescheduled last minute”
3. Affordability
5.72/10
Nationwide Average: 7.69/10
Bellhops Moving Phoenix has mixed reviews but appears to lean more towards being perceived as a cost-effective option by a significant number of customers, despite some criticisms regarding high prices and misleading advertising about costs.
Recent Reviews Mention...
“WAY overcharged me”
“other local moving companies offered much better prices”
“not charged extra for additional crew member, very affordable”
4. Communication
5.13/10
Nationwide Average: 7.53/10
Bellhops Moving Phoenix appears to struggle with consistency and clarity in their customer interactions, facing numerous complaints about poor communication and unresolved issues, despite having some instances of praise for outstanding customer service and clear communication from certain team members.
Recent Reviews Mention...
“terrible communication overall”
“poor communication using me as middle man”
“difficult to resolve issues post-move”
5. Stick to Prices
3.36/10
Nationwide Average: 5.99/10
Bellhops Moving Phoenix frequently fails to maintain the consistency expected by clients, with multiple instances of altering prices last minute and unauthorized charges, despite one instance of not charging for a move.
Recent Reviews Mention...
“charged me for lunch time”
“did not stick to fair compensation”
“tried to change the price last minute and insisted on a cancellation fee”
6. Speed
8.26/10
Nationwide Average: 8.58/10
Bellhops Moving Phoenix generally receives praise for their efficiency and quick operation, despite a few criticisms concerning delays and poor time management.
Recent Reviews Mention...
“could have been quicker”
“move was delayed, not speedy”
“described as very efficient”
7. Friendliness
9.38/10
Nationwide Average: 8.91/10
Bellhops Moving Phoenix overwhelmingly receives praise for its personable, polite, and professional manner, despite a couple of isolated negative experiences.
Recent Reviews Mention...
“they are friendly”
“affable, polite and professional”
“my crew was flexible, implies friendliness”
8. Will Hire Again
7.39/10
Nationwide Average: 8.18/10
Bellhops Moving Phoenix has strongly divided opinions, with a notable number of customers expressing substantial dissatisfaction and pledging not to use their services again, while another significant portion highly praises the company and enthusiastically endorses their willingness to hire them for future moves.
Recent Reviews Mention...
“do not recommend Bellhop movers or OfferPad.”
“definitely would not hire again”
“Never ever again”
9. Professionalism
7.67/10
Nationwide Average: 8.31/10
Bellhops Moving Phoenix has received mixed reviews, with several customers praising their professional and hardworking attitude, while a notable portion have criticized their lack of professionalism and preparedness.
Recent Reviews Mention...
“very professional and skilled”
“professional service provided”
“flexibility and waiting shows professionalism”
10. Conflict Handling
2.53/10
Nationwide Average: 4.07/10
Bellhops Moving Phoenix displays a polarized approach with several customers noting a lack of effective resolution or acknowledgment of errors, contrasted by instances of significant refunds and remedies that suggest efforts to improve service recovery.
Recent Reviews Mention...
“did not right the wrong fairly”
“support team not helpful”
“did not make adequate efforts to right the wrong”
11. Precision & Care
7.04/10
Nationwide Average: 8.01/10
Bellhops Moving Phoenix has mixed reviews but the majority of clients express satisfaction with how their belongings are treated, highlighting thorough and respectful handling of items, including fragile and valuable pieces.
Recent Reviews Mention...
“leather ripped on the seats of chairs.”
“left items and unassembled furniture”
“destroyed my property”
Customer Insights
Cost: $ 562.00 from 6 historical data points
Hourly Minimum: 2 hours from 5 reviews
Local Move Duration: 2 hours from 17 reviews
Great Crew Members
| Michael, Chris | very professional and hard workers |
| Pedro | Pedro and his crew's help made moving easy |
| Mark Anthony | great service and punctuality |
| Arturo | Arturo was polite and a very good mover |
| Arturo,Stephen | extremely professional, efficient, hardest workers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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