Berger Allied Moving & Storage, established in 1910, is a one-source provider of transportation and storage services with a focus on customer satisfaction and flexibility. With over 100 years of experience, the company has expanded to 16 nationwide locations across the U.S. and operates a fleet of more than 600 vans. This moving giant offers both residential and commercial moving services. They service multiple areas, including being one of the movers in Phoenix, AZ. Berger is an accredited member of the Better Business Bureau and showcases their commitment to quality and unsurpassed customer service. They are also actively involved in supporting their local communities through donations and various charitable initiatives.
Berger Allied Moving & Storage
About Berger Allied Moving & Storage
Additional Cities Served: Glendale, Peoria, Avondale, Goodyear, Buckeye, Casa GrandeShow More >
Moving Services
- Residential & Commercial Moving Services
- Local Moving Services
- LongDistance Moving Services
- CrossCountry Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- LastMinute Moving Services
- Furniture Moving Services
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Summarized Review of Berger Allied Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.38/10
Nationwide Average: 8.44/10
Berger Allied Moving & Storage receives mixed reviews, highlighting both highly satisfactory moving experiences and severe dissatisfaction with service quality.
Recent Reviews Mention...
“great especially for my military move”
“fantastic service”
“great work by movers”
2. Punctuality
7.95/10
Nationwide Average: 8.07/10
Berger Allied Moving & Storage has mixed reviews with experiences ranging from perfectly on-time arrivals to complaints about late deliveries and poor planning.
Recent Reviews Mention...
“showed up on time”
“did not deliver on time.”
“Chris and his team were on time”
3. Affordability
7.42/10
Nationwide Average: 7.69/10
Berger Allied Moving & Storage has received mixed feedback, with criticisms focusing on unexpected and high costs, although some customers found their estimates to be very fair and lower than others.
Recent Reviews Mention...
“gave us a fabulous rate”
“affordable”
“competitive pricing and no extra weekend charge”
4. Communication
7.84/10
Nationwide Average: 7.53/10
Berger Allied Moving & Storage has mixed feedback, with some customers praising their constant contact and friendliness during moves, while others criticize the company for rude coordinators and poor follow-up.
Recent Reviews Mention...
“office team kept us informed”
“did not communicate well.”
“Chris was on-top of everything”
5. Stick to Prices
5.64/10
Nationwide Average: 5.99/10
Berger Allied Moving & Storage significantly changes quotes after belongings are put into storage, leading to customer dissatisfaction.
Recent Reviews Mention...
“spot on with my estimate”
“that was the exact amount I paid”
“additional handling not initially disclosed”
6. Speed
8.54/10
Nationwide Average: 8.58/10
Berger Allied Moving & Storage generally provides quick and efficient services, though there have been instances of dissatisfaction regarding assembly and labor use.
Recent Reviews Mention...
“they were quick”
“worked tirelessly to get the job done”
“completed our move in one day”
7. Friendliness
8.7/10
Nationwide Average: 8.91/10
Berger Allied Moving & Storage receives mixed feedback, with reports of both high levels of politeness and professionalism as well as experiences of rudeness and lack of support from staff.
Recent Reviews Mention...
“friendly and courteous”
“they are friendly”
“efficient and polite”
8. Will Hire Again
8.17/10
Nationwide Average: 8.18/10
Berger Allied Moving & Storage receives a mixed response, with several customers expressing a high likelihood of rehiring and recommending the company, while others distinctly state they would not utilize their services again.
Recent Reviews Mention...
“would definitely recommend to anyone PCSing”
“recommend this company and would hire again”
“would definitely recommend and hire again”
9. Professionalism
7.91/10
Nationwide Average: 8.31/10
Berger Allied Moving & Storage receives mixed reviews, with customers noting both highly professional and efficient behavior as well as instances of rude and unprofessional conduct.
Recent Reviews Mention...
“crew was professional”
“movers show up high and unprofessional.”
“were professional in unpacking and assembling”
10. Conflict Handling
3/10
Nationwide Average: 4.07/10
Berger Allied Moving & Storage shows a mixed, often unsatisfactory approach to addressing issues, with occasional efforts to resolve minor breakages contrasting sharply with notable failures in taking adequate remedial action.
Recent Reviews Mention...
“tried but no return of lost items”
“Did not mention effort to right the wrong”
“no effort to rectify the missing items situation”
11. Precision & Care
7.36/10
Nationwide Average: 8.01/10
Berger Allied Moving & Storage has received mixed feedback, indicating issues with damaged and missing items, despite some reports of safe deliveries.
Recent Reviews Mention...
“didn’t leave a mess or damage anything”
“handled our items with care”
“items lost but handling generally good”
Customer Insights
Cost: $ 8711.00 from 3 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
| Chris Kendell | handled our stuff with care and professionalism |
| Chris | Chris coordinated everything well and ensured punctuality |
| Chris Kendall,Juienne | very professional, accommodating, and friendly |
| Jaime, Dan, Jared, Conner | were polite, friendly, and professional |
| Amy | Amy was incredibly sweet on the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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