Over the last 40 years, LIFETIME Moving & Storage has traveled half a million miles and moved over 700 families. This locally owned and operated moving company services all of Phoenix and surrounding areas with professional residential, commercial, and corporate moves. It has the experience, knowledge, and resources to handle any short or long-distance move. The Lifetime team is professional and will provide you with a superior level of service so that your move goes smoothly. They will wrap all furniture with quilted moving blankets and lay down runners to protect your floor. Options for full and partial packing are available, as well as climate-controlled warehouse units with up to 60 days free storage upon request. Rated A+ with the Better Business Bureau, Lifetime Moving & Storage supports Move for Hunger. It has helped feed over 500 families.
LIFETIME Moving & Storage
About LIFETIME Moving & Storage
Additional Cities Served: Chandler, Scottsdale, Tempe, Avondale, Buckeye, MaricopaShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Corporate Moving
- Full Service Packing
- Storage
- Visual Estimate
- Virtual Visual Estimate (by phone/video)
- In Home Visual Estimate (in person)
- Climate Controlled Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of LIFETIME Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
LIFETIME Moving & Storage receives mixed feedback, with numerous customers expressing great satisfaction through high praise for their service and care, while a significant portion reports a range of negative experiences, including poor service and damaged belongings.
Recent Reviews Mention...
“best decision we made”
“fantastic job by movers”
“do quality work”
2. Punctuality
Nationwide Average: 8.07/10
LIFETIME Moving & Storage demonstrates a mixed performance, with several customers praising their on-time arrivals and promptness, countered by numerous reports of late deliveries and unorganized scheduling.
Recent Reviews Mention...
“arrived on time”
“were prompt and kept me posted on arrival”
“were prompt and kept me posted on arrival”
3. Affordability
Nationwide Average: 7.69/10
LIFETIME Moving & Storage experiences mixed feedback, with some customers praising their great pricing and discounts, while a significant number criticize them for hidden fees, unexpected price increases, and charges nearly double their estimates.
Recent Reviews Mention...
“cost was very reasonable”
“final cost was below the quoted price”
“great pricing”
4. Communication
Nationwide Average: 7.53/10
LIFETIME Moving & Storage exhibits mixed reviews, with significantly high praise for staff members like Amanda and Amber for their responsiveness and professionalism, contrasted by numerous complaints regarding poor communication practices, lack of proactive outreach, and challenges in dealing with customer service issues.
Recent Reviews Mention...
“so easy to work with”
“communicated as needed”
“Amber was really responsive with all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
LIFETIME Moving & Storage frequently receives criticism for exceeding initial estimates, though some customers report satisfactory adherence to quoted costs.
Recent Reviews Mention...
“final cost was below the quoted price”
“what I was quoted was what I paid”
“kept time to the exact estimate”
6. Speed
Nationwide Average: 8.58/10
LIFETIME Moving & Storage has received mixed reviews, showcasing instances of exceptional efficiency and speed, contrasted by significant complaints of delays and slowness in service.
Recent Reviews Mention...
“got me moved so quickly”
“Quick move”
“packed everything up in about 2hrs”
7. Friendliness
Nationwide Average: 8.91/10
LIFETIME Moving & Storage generally seems to provide positive and professional interactions, despite a few instances of rudeness and unprofessional behavior from some crew members.
Recent Reviews Mention...
“Very kind”
“they are friendly”
“were just excellent to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
LIFETIME Moving & Storage shows a divided sentiment among customers, with a noteworthy portion expressing strong satisfaction and loyalty, while a significant number of others are deeply dissatisfied, indicating they would not use the service again.
Recent Reviews Mention...
“great job by Isaac and Jose, would hire again”
“this is the one”
“highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
LIFETIME Moving & Storage receives mixed reviews, with many clients praising the crew's professionalism, efficiency, and respectful demeanor, while a significant number report unprofessional behavior, rudeness, and a lack of professionalism in certain crew members or circumstances.
Recent Reviews Mention...
“Isaac and Jose were very professional”
“very proficient and professional”
“very professional crew”
10. Conflict Handling
Nationwide Average: 4.07/10
LIFETIME Moving & Storage predominantly fails to address or satisfactorily resolve customer complaints and issues, with a few exceptions where resolutions were commendable.
Recent Reviews Mention...
“difficult to file a claim and get it resolved”
“no effort to rectify the loss of my suitcase”
“did not rectify issues with damaged items”
11. Precision & Care
Nationwide Average: 8.01/10
LIFETIME Moving & Storage experiences mixed feedback, with numerous customers praising the careful handling of their belongings and a significant number encountering damage and loss.
Recent Reviews Mention...
“Taking care of every piece of furniture & boxes”
“handled with care”
“very caring and considerate of my items”
Customer Insights
Cost: $ 17988.00 from 6 historical data points
Local Move Duration: 5 hours from 4 reviews
Interstate Move Duration: 7 days from 32 reviews
Great Crew Members
| Isaac, Jose | great job and very professional |
| Issac,Luis | Very kind |
| Carlos, Miguel, Michael, Amber | Carlos, Miguel, and Michael worked outstandingly as a team, and Amber was great with inventory. |
| Isaac, Rene, Tulio | fantastic job and quick move |
| Amanda, Miguel, Michael, Rene, Johnny | Amanda quickly put together quote, team and Johnny did great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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