Mayflower

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based on 228+ data points
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About Mayflower

Mayflower is a trusted national moving company with nearly a century of experience. They offer customizable moving services to help with moves of any size and distance. Their services include packing, unpacking, storage, and debris removal. As part of the largest organization providing moving and storage services, Mayflower has more than 500 locations to cater to customers' needs. For those seeking Avondale, AZ moving services, Mayflower is undoubtedly present to help. Their goal is to create a hassle-free experience for their customers, Mayflower keeps up with the latest technology and industry updates to provide the best service. They are involved in several organizations and are a Certified ProMover under the American Moving and Storage Association.

Additional Cities Served: Goodyear, Cottonwood, Tolleson

Moving Services

  • LongDistance Moving
  • Local Moving
  • International Moving
  • Full Service Moving
  • Customizable Moving Services
  • Debris Removal Service
  • Small Moves Program
  • Packing and Unpacking Services
  • Storage Services
  • Moving plan tailored to customer's needs

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Summarized Review of Mayflower

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.55/10

Nationwide Average: 8.44/10

Comment Dots

Mayflower receives mixed reviews ranging from high praise for its service and food preparation to significant criticism regarding consistency and expectations in food quality.

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Recent Reviews Mention...

So I give it a three

Expensive but expected for a top company

great work by movers

2. Punctuality

6.2/10

Nationwide Average: 8.07/10

Comment Dots

Mayflower displays a mixed performance with instances of significant delays and remarkably short wait times.

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Recent Reviews Mention...

driver was early in our scheduled timeframe

waited an hour, she hasn't even put in my order yet.

showed a day late to pack and load

3. Affordability

8.22/10

Nationwide Average: 7.69/10

Comment Dots

Mayflower is highly regarded for its wonderful and reasonably priced food, offering great value through large portions and low prices, despite a solitary complaint about unsatisfying food for the cost.

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Recent Reviews Mention...

price on the food is great

"wonderful and reasonably priced food"

the prices are definitely good

4. Communication

6.36/10

Nationwide Average: 7.53/10

Comment Dots

Mayflower generally excels with remarkable customer service, marked by quick, kind, and friendly interactions, though there have been a few notable instances of carelessness and disregard.

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Recent Reviews Mention...

customer service was fast

Service is always kind and quick

they argued and showed no care about the issue

5. Stick to Prices

3.23/10

Nationwide Average: 5.99/10

Comment Dots

Mayflower reliably adheres to the originally quoted prices and even offers additional perks like adding mushrooms at no extra cost.

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Recent Reviews Mention...

absolutely no change on what they charged us

Did not stick to quoted price, increased dramatically.

Added unexpected charges at the end

6. Speed

7.26/10

Nationwide Average: 8.58/10

Comment Dots

Mayflower is consistently praised for their quick service, rapid preparation of takeout, and fast readiness of food.

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Recent Reviews Mention...

Service is quick

took their time unloading into garage incorrectly

takeout was prepared very quickly

7. Friendliness

9.36/10

Nationwide Average: 8.91/10

Comment Dots

Mayflower is overwhelmingly praised for its excellent and warm service, with nearly all statements highlighting the staff's exceptional kindness, welcome, and attentive manner, save for a solitary complaint about a rude server.

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Recent Reviews Mention...

treated us so well

"The staff is very friendly"

they're so incredibly sweet

8. Will Hire Again

6.27/10

Nationwide Average: 8.18/10

Comment Dots

Mayflower has a generally positive sentiment from customers, with many expressing a high likelihood of returning despite a few reports of poor experiences.

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Recent Reviews Mention...

100/10 recommend

would not order again due to the poor experience

would not elect to try again

9. Professionalism

4.4/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

so much wrong with this move

Conduct was unprofessional in handling quote and payment.

Phoenix warehouse workers threw items around

10. Conflict Handling

2.05/10

Nationwide Average: 4.07/10

Comment Dots

Mayflower demonstrates a distinct lack of concern and effort in addressing and correcting their mistakes.

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Recent Reviews Mention...

they could not care less about messing up the order

never a thing done for us for all the inconveniences

Did not proactively address the extra charge issue

11. Precision & Care

4.94/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

no damages

pieces of furniture not even stacked together

damaged 21 of ~300 items

Customer Insights icon

Customer Insights

Cost: $ 36.00 from 3 reviews


How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Mayflower

Location
1439 S 40th Ave, Phoenix, AZ, 85009
Phone
(877) 720-4066
Link
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