Pole Position Carriers is a moving and storage company that provides a comprehensive suite of services for people relocating. As a Phoenix, AZ moving company, they provide a one-stop solution offering a range of services from packing to moving. The company emphasizes a high level of customer satisfaction as demonstrated by positive feedback from its clients. Not only are they commended for being affordable and organized, but they are also greatly appreciated for being careful and meticulous with clients' items, and for their professional and friendly service. They also offer moving insurance for enhanced customer assurance. Unfortunately, information about the company's age, location, ownership, and specific service area was not available from the provided website content. The crawling process appears to have been successful.
Pole Position Carriers
Moving Services
- Local Moving
- Long-Distance Moving
- Moving Protection
- Packing Services
- Cheapest Moving Services
- Moving Checklist Assistance
- Furniture Moving
- Appliance Moving
- Small Item Moving
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Pole Position Carriers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pole Position Carriers is often praised for its exceptional service and efficient moving process, despite a few reports of dissatisfaction and poor experiences.
Recent Reviews Mention...
“horrible service”
“Awesome job made the move easy”
“the actual service was 5 stars”
2. Punctuality
Nationwide Average: 8.07/10
Pole Position Carriers consistently receives high praise for their on-time arrivals and reliability, despite a few instances of significant delays and lack of communication.
Recent Reviews Mention...
“Arrived on time”
“showed up when they said they would”
“movers were punctual”
3. Affordability
Nationwide Average: 7.69/10
Pole Position Carriers generally receives negative feedback for charging significantly more than initial quotes and unexpected fees, despite a few positive remarks about great deals on services and packing materials.
Recent Reviews Mention...
“charged 3x the quoted price”
“charged me an extra $1500 unexpectedly”
“the estimate went up unexpectedly by a large sum”
4. Communication
Nationwide Average: 7.53/10
Pole Position Carriers exhibits a polarized performance with instances of excellent service and responsiveness being overshadowed by numerous accounts of poor customer interactions, unresponsiveness, and rudeness.
Recent Reviews Mention...
“poor response from customer service agent”
“did a bad job of explaining original quote”
“communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Pole Position Carriers frequently fails to honor originally quoted prices, often charging significantly more than initially estimated.
Recent Reviews Mention...
“was charged 3x what was quoted”
“final cost was over $5k, not ~$3k”
“did not stick to the original price”
6. Speed
Nationwide Average: 8.58/10
Pole Position Carriers is highly praised for their quick, efficient service, though there are isolated complaints about delays and customer involvement in the moving process.
Recent Reviews Mention...
“worked quickly”
“fairly fast delivery”
“workers were very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Pole Position Carriers generally provides a positive and enjoyable experience, though there have been isolated instances of unprofessional behavior.
Recent Reviews Mention...
“The team was friendly”
“staff were very professional”
“You'll definitely enjoy the experience they have to offer”
8. Will Hire Again
Nationwide Average: 8.18/10
Pole Position Carriers experiences a significantly positive sentiment overall, with numerous clients expressing strong endorsements and intentions to reuse their services despite a few voicing resolute dissatisfaction.
Recent Reviews Mention...
“I definitely recommend their service”
“would NOT recommend their services”
“would recommend, with caution about price”
9. Professionalism
Nationwide Average: 8.31/10
Pole Position Carriers generally receives high praise for its staff's professionalism, courtesy, and efficiency, although there are notable exceptions involving unprofessional behavior and incidents of theft and damage.
Recent Reviews Mention...
“cigarette butts left in the driveway”
“staff were very professional”
“movers were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Pole Position Carriers has generally shown a lack of effort and care in addressing and compensating for issues, overshadowing a few instances where they went above and beyond for their customers.
Recent Reviews Mention...
“need to handle complaints without violating privacy”
“did not offer proper compensation for stolen items”
“went the extra mile to complete move”
11. Precision & Care
Nationwide Average: 8.01/10
Pole Position Carriers generally provides satisfactory service, with numerous customers praising their attentiveness and care for belongings, despite a notable segment of feedback highlighting experiences of damage and mishandling.
Recent Reviews Mention...
“stuff broken despite being wrapped”
“Handle antiques with care”
“nothing was broken or stolen upon arrival”
Customer Insights
Cost: $ 3541.00 from 4 historical data points
Great Crew Members
| Igor | Igor is an excellent |
| Mark | Mark made the process easy |
| Steven, Clint | phenomenal job with packing and moving |
| Mansur | great moving experience, careful and communicated well |
| Vitali, Michael | Vitali and Michael were positive and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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