Scottsdale Self Storage, a subsidiary of Guardian Storage Centers, has been providing top-quality self-storage solutions for residents and businesses since 1999. The Irvine-based company currently operates over 75 properties throughout California, Arizona, and Nevada, totaling more than 4.9 million square feet of space. With a strong focus on customer service, their facilities offer month-to-month leases, vehicle, boat & RV storage, and online rentals 24/7. They also provide free moving trucks, an extensive storage guide to help choose the perfect unit, and round-the-clock security measures to ensure the safety of tenants' belongings. If you are exploring different options, it might be helpful to check movers in Scottsdale, AZ for comparison. The company's dedication to excellence has earned them an 'A+' accreditation with the Better Business Bureau.
Scottsdale Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Scottsdale Self Storage
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
- Storage Features
- Vehicle Storage
- Online Rentals
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Summarized Review of Scottsdale Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Scottsdale Self Storage is highly praised for its exceptional service, amazing facility, and supportive staff, though there are minor criticisms regarding their hours and some aspects of service satisfaction.
Recent Reviews Mention...
“Totally awesome service”
“facility is amazing”
“giving 4 out of stars indicates overall satisfaction”
2. Affordability
Nationwide Average: 7.69/10
Scottsdale Self Storage is predominantly considered to offer great value with numerous mentions of competitive rates and bonuses like free truck usage, despite a few mentions of significant rate increases.
Recent Reviews Mention...
“helped me to cut costs monthly”
“this place has the best rates”
“fair priced”
3. Communication
Nationwide Average: 7.53/10
Scottsdale Self Storage generally excels in providing attentive, friendly, and helpful service, although there are few instances of customers facing difficulties in reaching someone or receiving adequate support.
Recent Reviews Mention...
“April was very attentive, thorough, and kind”
“easy on-line reservation and friendly assistance”
“Michael had outstanding customer service”
4. Stick to Prices
Nationwide Average: 5.99/10
Scottsdale Self Storage often increases rates unexpectedly and may charge additional fees, despite some customers noting their reliability.
Recent Reviews Mention...
“rate continues to increase every few months”
“charged me additional for a late fee”
“they mean what they say”
5. Friendliness
Nationwide Average: 8.91/10
Scottsdale Self Storage consistently provides exceptional customer service through a welcoming, helpful, and kind-hearted staff, with Michael receiving abundant praise for his outstanding assistance.
Recent Reviews Mention...
“April was kind”
“Michael was top notch”
“Michael is extremely helpful and kind”
6. Will Hire Again
Nationwide Average: 8.18/10
Scottsdale Self Storage overwhelmingly garners positive feedback for its storage services, showcasing a high level of customer satisfaction and repeated endorsements for future use, despite a few dissatisfied voices regarding service and pricing issues.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“would recommend to anyone”
7. Professionalism
Nationwide Average: 8.31/10
Scottsdale Self Storage receives overwhelmingly positive feedback for their courteous, knowledgeable, and helpful service, despite a few isolated complaints regarding professionalism.
Recent Reviews Mention...
“April was thorough, attentive, and kind”
“Michael helped check the box on all priorities”
“Michael and team displayed professionalism”
8. Conflict Handling
Nationwide Average: 4.07/10
Scottsdale Self Storage demonstrates inconsistent efforts, ranging from neglecting customer issues to taking careful steps to ensure customer satisfaction with service adjustments.
Recent Reviews Mention...
“no one to resolve issue”
“took time to ensure we rented the correct sized unit”
“didn't try to help me resolve the situation”
Great Crew Members
| April | April was thorough and attentive |
| Michael | Michael was top notch and helpful |
| Michael | Michael is extremely helpful and kind |
| Michael | Michael helped me to get situated and had outstanding customer service |
| Vivi | Vivi had the best customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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