Call NowEstablished in 2014, ARMS (Affordable Reliable Moving Services) is a family-owned moving company that provides residential and commercial moving services to Scottsdale, AZ, and the surrounding area. From full-service packing to hourly labor, ARMS is dedicated to providing its customers with a customizable moving experience that fits their needs. This company is experienced with moving apartments, houses, storage units, and office buildings, making it a suitable choice for almost any type of move. Its team of trained professionals is also qualified to move specialty items, including pianos, safes, antiques, and other large or fragile items. Interested in exploring more moving options in the city? Check out our list of high-quality movers serving Phoenix, AZ.
ARMS-Affordable Reliable Moving Solutions
About ARMS-Affordable Reliable Moving Solutions
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Tempe, AvondaleShow More >
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Moving Services
- Local household moves
- Packing services
- Loading/unloading
- Pickup/delivery
- Specialty items
- Offices
- Storage units
- Apartments
- Senior living
- Junk removal
Awards
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Summarized Review of ARMS-Affordable Reliable Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ARMS-Affordable Reliable Moving Solutions receives high praise for their professionalism, efficiency, and courtesy, though a few isolated reports cite concerns such as unacknowledged special requests and inappropriate behavior.
Recent Reviews Mention...
“outstanding service”
“awesome service”
“they were friendly, careful, and fast”
2. Punctuality
Nationwide Average: 8.07/10
ARMS-Affordable Reliable Moving Solutions generally receives high praise for consistently showing up on time and being prompt, with only a few instances of delays or time management issues.
Recent Reviews Mention...
“showed up on time”
“This team was punctual”
“Steve and his helpers showed up on time”
3. Affordability
Nationwide Average: 7.69/10
ARMS-Affordable Reliable Moving Solutions is generally perceived as offering very reasonable and competitive pricing, often significantly cheaper than competitors, though a few customers found their rates unexceptional or better elsewhere.
Recent Reviews Mention...
“reasonably priced”
“very reasonably priced”
“highly recommend everything about this company”
4. Communication
Nationwide Average: 7.53/10
ARMS-Affordable Reliable Moving Solutions generally receives high praise for their politeness, professionalism, and responsiveness, though there are a few notable instances of dissatisfaction with email engagement, follow-ups, and post-move customer service.
Recent Reviews Mention...
“extremely polite and professional”
“great communication by phone and during the move”
“Michelle was always friendly and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
ARMS-Affordable Reliable Moving Solutions generally receives high praise for their transparency and adherence to their initial quotes, with consistent mention of no hidden or extra fees and respect for the customer's budget, although there was an isolated incident of an unexpected trip fee.
Recent Reviews Mention...
“no hidden fees”
“there's not one thing that did not go perfect”
“Billed just for the time it took, not the estimate”
6. Speed
Nationwide Average: 8.58/10
ARMS-Affordable Reliable Moving Solutions receives high praise for their quick, efficient, and hard-working staff, despite a few isolated reports of slower service.
Recent Reviews Mention...
“moved quickly”
“fastest and hardest working guys”
“fast service”
7. Friendliness
Nationwide Average: 8.91/10
ARMS-Affordable Reliable Moving Solutions is overwhelmingly perceived as having a polite, courteous, and friendly staff, with multiple instances of exceptional customer service, although there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“extremely polite”
“they are friendly”
“crew was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
ARMS-Affordable Reliable Moving Solutions receives overwhelmingly positive feedback, with numerous customers expressing their intent to use the service for future moves and recommending the company to others, though there are a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“will definitely use them again”
“I 💯% recommend them”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
ARMS-Affordable Reliable Moving Solutions generally receives high praise for being professional, polite, and diligent, although there have been a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“very professional”
“extremely polite and professional”
“crew worked like a fine oiled machine”
10. Conflict Handling
Nationwide Average: 4.07/10
ARMS-Affordable Reliable Moving Solutions has mixed feedback, showing both instances of commendable attentiveness to issues with immediate corrective actions and creative solutions, as well as several occurrences of dissatisfaction due to unprofessional handling and lack of proper resolution to customer problems.
Recent Reviews Mention...
“Michelle and Steve managed to arrange a third day”
“pointed out a tiny wall ding they caused”
“Steve did not attempt to fix the issue amicably”
11. Precision & Care
Nationwide Average: 8.01/10
ARMS-Affordable Reliable Moving Solutions consistently receives praise for their cautious handling and protection of customers' belongings, despite a few reports of damage.
Recent Reviews Mention...
“handled all of my items with care”
“careful with items”
“they took care with every piece”
Customer Insights
Local Move Duration: 2.75 hours from 10 reviews
Great Crew Members
| Steve, TY, Alejandro | Big thanks - you guys crushed it |
| Steve,Michelle | Steve and Michelle were accommodating and efficient |
| Steve | Steve was wonderful and courteous |
| Steve | very friendly and extremely efficient |
| Adrian, Nate | extremely efficient and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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