Established in 2012, New Age Movers is a professional moving company based in Arizona, serving the local community as well as providing long-distance moves out of state. The company offers a range of services, including packing, local moves, long-distance moving, and storage options. They emphasize their commitment to professionalism, using the best equipment and a highly trained team for each move, and their ability to meet each customer's unique needs. In addition, the company operates as one of the experienced movers serving Phoenix, AZ, with speed, reliability, and competitive pricing, gaining a reputation in the moving business. With over a decade of experience, this company ensures a stress-free, secure move.
New Age Movers
About New Age Movers
Additional Cities Served: Mesa, Chandler, Scottsdale, Gilbert, Tempe, SurpriseShow More >
Error. Please try again later.
Moving Services
- Local Moving
- Long Distance Moving
- Packing/Unpacking
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for New Age Movers?
Error. Please try again later.
Summarized Review of New Age Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.68/10
Nationwide Average: 8.44/10
New Age Movers generally falls short of expectations, with numerous reports of unsatisfactory experiences, including lost items, damage to belongings, and failure to show up, despite a few positive remarks.
Recent Reviews Mention...
“super helpful and kind guys”
“great work by movers”
“great work by movers”
2. Punctuality
7.55/10
Nationwide Average: 8.07/10
New Age Movers generally struggles with timely arrivals, despite a couple of reports of being on-time or early, indicating inconsistency in their scheduling and reliability.
Recent Reviews Mention...
“arrived on time”
“they were timely”
“didn't show up until 11a”
3. Affordability
7.79/10
Nationwide Average: 7.69/10
New Age Movers is criticized for its high prices.
Recent Reviews Mention...
“cost nearly $500 for a studio apartment move”
“prices were exactly what they quoted”
“the price was perfect”
4. Communication
5.33/10
Nationwide Average: 7.53/10
New Age Movers demonstrates a significant lack of responsiveness and follow-through, failing to return calls, respond to messages, or provide updates, with a rare instance of notifying about delays.
Recent Reviews Mention...
“Not received a response to multiple emails”
“no response to texts regarding missing items”
“currently being ghosted”
5. Stick to Prices
4.9/10
Nationwide Average: 5.99/10
New Age Movers consistently charges customers more than the initially confirmed prices.
Recent Reviews Mention...
“prices were exactly what they quoted”
“did not stick to quoted prices ”
“did not deliver as promised”
6. Speed
7.88/10
Nationwide Average: 8.58/10
New Age Movers are criticized for slowly getting things done.
Recent Reviews Mention...
“faster than I’ve ever seen before”
“very quick in the unload process”
“efficient and hard working”
7. Friendliness
8.22/10
Nationwide Average: 8.91/10
New Age Movers exhibited varied behavior, from being great and gentlemanly during the move to making unprofessional remarks and showing grumpy, discourteous attitudes.
Recent Reviews Mention...
“Nice, professional”
“they are friendly”
“the two guys who helped were very nice”
8. Will Hire Again
7.41/10
Nationwide Average: 8.18/10
New Age Movers has received overwhelmingly negative feedback indicating that most clients are dissatisfied and unlikely to utilize their services again, despite a few outliers who had positive experiences.
Recent Reviews Mention...
“I highly recommend them”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
7.31/10
Nationwide Average: 8.31/10
New Age Movers is largely viewed as lacking in professionalism, with complaints about comfort, preparation, and conduct, despite an isolated report praising their professionalism and thoroughness.
Recent Reviews Mention...
“Nice, professional”
“very professional”
“Not very professional company management”
10. Conflict Handling
1.61/10
Nationwide Average: 4.07/10
New Age Movers has demonstrated a consistent refusal to address customer concerns, including failing to refund deposits, not responding to complaints, and ceasing all communication on the matters raised.
Recent Reviews Mention...
“did not address missing items issue”
“Have not received a response about the damage”
“trying to get my $80 deposit back”
11. Precision & Care
6.86/10
Nationwide Average: 8.01/10
New Age Movers has generally received poor feedback for risking injuries, damaging furniture and belongings, despite a single instance of positive handling.
Recent Reviews Mention...
“valuable items were missing after the move”
“none of my personal items were broken”
“very careful with my possessions”
Customer Insights
Cost: $ 521.00 from 3 historical data points
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Robert, Montel | great work and professionalism |
| Jajuan | took the work seriously and ensured everything was in place |
| Robert | Robert has great customer service |
| Rob | excellent job |
| Rob | was initially responsive to the issue |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact New Age Movers
Ready to start your move?
Additional Resources
Phoenix Moving Services
Nearby Cities
