StorAmerica Tempe, a subsidiary of Guardian Storage Centers, has been providing self-storage services since 1999. The company is based in Irvine, California, with over 75 properties across California, Arizona, and Nevada, offering more than 4.9 million square feet of space. StorAmerica is dedicated to providing a positive storing experience and strong customer service, which has earned them an 'A+' Better Business Bureau accreditation. Their services include month-to-month leases, vehicle, boat, and RV storage, as well as packing supplies and a comprehensive Storage Guide. If you're seeking movers in Tempe, AZ, StorAmerica Tempe distinguishes itself by offering free moving trucks and a commitment to keeping tenants' belongings safe around the clock.
StorAmerica Tempe
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
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Summarized Review of StorAmerica Tempe
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
StorAmerica Tempe is highly regarded by customers for its exceptional service, smooth experiences, and impressive staff, despite a couple of negative experiences.
Recent Reviews Mention...
“experience went smoother than expected”
“Everything was as expected, no problems.”
“AJ and Brandon were amazing to work with”
2. Punctuality
Nationwide Average: 8.07/10
StorAmerica Tempe receives mixed reviews, with some customers experiencing significant delays and others praising efficient and early service.
Recent Reviews Mention...
“showed up late and office often closed”
“have to wait 3 hours for someone to show up”
“Lisa made the check-in process quick while movers waited.”
3. Affordability
Nationwide Average: 7.69/10
StorAmerica Tempe is highly praised for its fair and competitive pricing, despite a few mentions of prices rising without notice.
Recent Reviews Mention...
“prices are reasonable”
“prices are reasonable”
“they raised the price significantly”
4. Communication
Nationwide Average: 7.53/10
StorAmerica Tempe generally excels in customer service and is frequently commended for its helpful and professional staff, though a few reports of poor communication and service exist.
Recent Reviews Mention...
“Excellent customer service”
“Assistant Manager was so helpful”
“Keith was very pleasant and easy to conduct business with.”
5. Stick to Prices
Nationwide Average: 5.99/10
StorAmerica Tempe mostly upholds its pricing commitments with clear communication and fair practices, though a few customers reported issues with price increases and refunds.
Recent Reviews Mention...
“No problems with pricing, matched the website.”
“no price gouging no hidden fees”
“raised the price from the initial quote”
6. Friendliness
Nationwide Average: 8.91/10
StorAmerica Tempe overwhelmingly impresses with numerous reports of highly accommodating, pleasant, and helpful interactions, despite a few critiques regarding service and demeanor.
Recent Reviews Mention...
“very friendly and helpful representatives”
“Very accommodating”
“experience was pleasant”
7. Will Hire Again
Nationwide Average: 8.18/10
StorAmerica Tempe overwhelmingly receives positive feedback for its services, with the vast majority of customers expressing a high likelihood of rehiring and strongly recommending them, alongside a few dissatisfied voices.
Recent Reviews Mention...
“would definitely use again”
“Would hire again, no let downs.”
“Would highly recommend”
8. Professionalism
Nationwide Average: 8.31/10
StorAmerica Tempe overwhelmingly receives praise for its team's professionalism, care, and exceptional customer service, despite a few reports of poor service and unprofessionalism.
Recent Reviews Mention...
“A team that cares”
“Keith made the experience effortless.”
“poor service overall”
9. Conflict Handling
Nationwide Average: 4.07/10
StorAmerica Tempe has received mixed feedback, with some praising the efforts of individuals like Heather and Will for their dedication to resolving issues, while others criticize the company for its lack of effort in issuing refunds, fixing facility problems promptly, or offering apologies.
Recent Reviews Mention...
“no effort to refund for the unused portion of the month”
“manager was prepared and fixed issues”
“did not attempt to immediately fix the door issue”
Customer Insights
Cost: $ 1147.00 from 3 reviews
Great Crew Members
| Keith | Thanks to Keith for all his help. |
| AJ, Brandon | AJ and Brandon were amazing to work with |
| Keith | Keith was helpful and friendly |
| Keith | very pleasant and made process smooth. |
| Keith | Keith very kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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