Bekins Moving Solutions is a reputable moving company based in Tucson, AZ. Although the specific number of years in business is not mentioned, the company has multiple locations throughout the city. Serving both residential and commercial clients, Bekins Moving Solutions offers local, statewide, and nationwide moving services. As part of a national company, the Tucson branch maintains a strong local presence. Their offerings include packing, moving, and storage solutions, providing their clients with personalized service and attention to detail. If you are looking for other options, you can visit high-quality movers serving Tucson, AZ on our website.
Bekins Moving Solutions
About Bekins Moving Solutions
Additional Cities Served: Marana, Oro Valley, Sahuarita, Eloy, Benson, Huachuca CityShow More >
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.81/10
Nationwide Average: 8.44/10
Bekins Moving Solutions receives mixed reviews, with some customers praising their great job and helpful staff, while others describe their experiences as the worst ever, citing unprofessional and careless service.
Recent Reviews Mention...
“Marcos and Marco were awesome”
“Marcos and Marco did a wonderful job”
“great work by movers”
2. Punctuality
6.8/10
Nationwide Average: 8.07/10
Bekins Moving Solutions generally struggles with timely service, experiencing several instances of late arrivals and no-shows, despite a couple of instances of on-time performance.
Recent Reviews Mention...
“on time”
“They were punctual, called ahead of time”
“they were on time”
3. Affordability
4.89/10
Nationwide Average: 7.69/10
Bekins Moving Solutions generally receives criticism for unexpected price increases and high costs, although there are instances where they've worked to offer more competitive pricing.
Recent Reviews Mention...
“mentioned the cost was reasonable”
“several thousand additional dollars”
“ended up with a final bill much higher than quoted”
4. Communication
5.68/10
Nationwide Average: 7.53/10
Bekins Moving Solutions generally struggles with poor service, including unreturned calls and misinformation, despite having a few employees praised for their helpfulness and reassurance.
Recent Reviews Mention...
“communicated with us the whole time”
“Called ahead of time”
“great customer service”
5. Stick to Prices
4.56/10
Nationwide Average: 5.99/10
Bekins Moving Solutions has mixed feedback, with several customers experiencing significant price increases from their original quotes, though a few report accuracy between quotes and final billing.
Recent Reviews Mention...
“weight increased causing additional cost”
“underpriced by the salesperson”
“Priced accurately and came back less than estimated.”
6. Speed
8.59/10
Nationwide Average: 8.58/10
Bekins Moving Solutions has received mixed reviews, with some customers appreciating the quick moving team, while others were dissatisfied with work being rushed, unorganized, or extended over multiple days.
Recent Reviews Mention...
“Set up my furniture quickly”
“very quick in delivering and setting up couches”
“fast and efficient move”
7. Friendliness
8.92/10
Nationwide Average: 8.91/10
Bekins Moving Solutions receives mixed reviews, with many customers praising their pleasant and courteous attitudes, while others criticize them for dishonesty, unprofessionalism, and disrespectful behavior.
Recent Reviews Mention...
“Friendly”
“they were so helpful and easy to work with”
“the 2 guys were very friendly”
8. Will Hire Again
7.18/10
Nationwide Average: 8.18/10
Bekins Moving Solutions has mixed feedback, with some customers expressing high satisfaction and future hiring intentions, while a notable number would not consider rehiring due to various negative experiences.
Recent Reviews Mention...
“Highly recommend these guys”
“would hire this company again in a heartbeat”
“recommend this company and would hire again”
9. Professionalism
7.73/10
Nationwide Average: 8.31/10
Bekins Moving Solutions has received mixed reviews, with some customers praising the crew for excellent, conscientious work and others criticizing them for unprofessional behavior and lack of professionalism.
Recent Reviews Mention...
“crew was professional and helpful”
“professionalism was commendable”
“very professional in their work”
10. Conflict Handling
2.07/10
Nationwide Average: 4.07/10
Bekins Moving Solutions overwhelmingly fails to address or rectify issues, with numerous customers experiencing unacknowledged claims and lack of follow-through, though there is a singular account of eventual corrective action.
Recent Reviews Mention...
“no resolution to missing items”
“No response to calls/emails about serious concerns”
“slow to respond with the claim for wall repair”
11. Precision & Care
7.19/10
Nationwide Average: 8.01/10
Bekins Moving Solutions receives mixed feedback, with several customers experiencing excellent service and undamaged items, while a significant number report considerable damage and poor handling of their belongings.
Recent Reviews Mention...
“take good care of your items”
“careful/thoughtful with items”
“packed everything perfectly”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Marcos, Marco | Friendly, on time, hard working, and communicated |
| Marcos,Marco | Marcos and Marco were efficient, set up furniture quickly |
| Marco,Marcos | Marco and Marcos were amazing and helpful |
| Marcos Altamirano, Marcos Benavidez | delivered with professionalism, friendliness, and courtesy |
| Marco A., Marcos B. | polite, fast, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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