Citizens Transfer & Storage Co., Inc., part of Coleman Worldwide Moving, has been providing local, long-distance, and international moving services since 1914. Based in Tucson, Arizona, the company offers residential moving, commercial moving, international moving, and corporate relocation services. They ensure a safe and simple moving experience for families, businesses, and employees. With a high standard of excellence, Coleman Allied fulfills customers' unique moving and storage needs through its expansive network of offices across the United States and key Allied agency affiliations globally. In addition to moving services, the company also provides specialized transportation services for high-value products.
Citizens Transfer & Storage Co., Inc.
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
- Military & Government Moves
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Citizens Transfer & Storage Co., Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.94/10
Nationwide Average: 8.44/10
Citizens Transfer & Storage Co., Inc. has garnered predominantly negative reviews, criticized for poor service and mishandling, despite a few positive remarks about their fast, courteous, and competent field staff.
Recent Reviews Mention...
“Eric and crew provided excellent service”
“Everything was perfect”
“awesome experience with mover”
2. Punctuality
8.58/10
Nationwide Average: 8.07/10
Citizens Transfer & Storage Co., Inc. generally struggles with timely deliveries, with multiple instances of forgetting goods for extended periods and failing to deliver on promised dates, despite a few instances of on-time delivery.
Recent Reviews Mention...
“The crew arrived on time”
“driver was proactive and adapted to changes”
“Eric was communicative and punctual”
3. Communication
8.42/10
Nationwide Average: 7.53/10
Citizens Transfer & Storage Co., Inc. has received criticism for unanswered emails and phone calls, requiring customers to contact contracted companies themselves, and a noticeable lack of customer service following payment.
Recent Reviews Mention...
“Eric called ahead making it a personal experience”
“communicated very early and throughout the moving process”
“Eric kept me informed the entire time”
4. Stick to Prices
2.04/10
Nationwide Average: 5.99/10
Citizens Transfer & Storage Co., Inc. frequently receives criticism for failing to honor initial quotes, incorporating unjust charges, and generally surpassing estimated costs by significant margins.
Recent Reviews Mention...
“charged hidden fees”
“forgot about our goods and failed to communicate”
“charged us for extra boxes and storage unfairly”
5. Speed
9.32/10
Nationwide Average: 8.58/10
Citizens Transfer & Storage Co., Inc. received mixed feedback, highlighting a significant delay in obtaining a certificate of Liability while praising the fast pace of the field workers.
Recent Reviews Mention...
“They were very quick and efficient”
“moved us in quickly”
“Done quick”
6. Friendliness
9.34/10
Nationwide Average: 8.91/10
Citizens Transfer & Storage Co., Inc. receives mixed reviews, with some customers experiencing courteous service while others encounter a lack of accountability.
Recent Reviews Mention...
“Super friendly service”
“courteous, kind, and a pleasure to work with”
“extremely professional and pretty funny”
7. Will Hire Again
8.93/10
Nationwide Average: 8.18/10
Citizens Transfer & Storage Co., Inc. predominantly receives feedback indicating a strong reluctance or dissatisfaction among customers, with a very rare expression of satisfaction and recommendation.
Recent Reviews Mention...
“would use his services again and again”
“would definitely hire again”
“if ever given the opportunity to use them again i would”
8. Professionalism
8.93/10
Nationwide Average: 8.31/10
Citizens Transfer & Storage Co., Inc. predominantly receives criticism for incidents of damaged furniture, forgetting about goods, general incompetence, mishandling of inventory by specific crew members, and poor customer service, despite one instance of high professionalism and competence noted by a customer.
Recent Reviews Mention...
“Dewayne is truly a professional”
“crew were prepared and professional”
“Their professionalism was outstanding”
9. Conflict Handling
3.08/10
Nationwide Average: 4.07/10
Citizens Transfer & Storage Co., Inc. demonstrates a significant lack of accountability and effort in correcting their mistakes, as evidenced by avoiding responsibility, failing to address forgotten goods, offering excuses without actions, exploiting inventory loopholes, and providing inadequate compensation for damages.
Recent Reviews Mention...
“Eric went out of his way to fix issues”
“Dewayne documented concerns thoroughly”
“run around from insurance department”
10. Precision & Care
8.19/10
Nationwide Average: 8.01/10
Citizens Transfer & Storage Co., Inc. overwhelmingly receives negative feedback for damaging belongings, though there is a single report of satisfactory service with no item damage.
Recent Reviews Mention...
“load was handled with care”
“protected high traffic areas and furniture well”
“crew really care about not only their job but their customers”
Great Crew Members
| Eric | Eric ensured a personal experience and was professional |
| Dewayne | awesome experience and professional service |
| Eric | Eric and the crew were great and showed outstanding professionalism |
| Harmony,Nathaniel | |
| Eric Edmonds | great service and made me laugh |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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