Based in Phoenix, Arizona, Daniel's Moving and Storage, Inc., a full-service agency, has been serving not only Phoenix but also various areas including Tucson, AZ. The company was founded in 1978 and offers a variety of services including local, long-distance, and international transportation, as well as packing, crating, protected storage, warehousing, and asset management. Daniel's Moving and Storage, Inc. also provides modular reconfiguration services and holds certification from the International Office Moving Institute. With a dedication to customer satisfaction, the company maintains a 24-hour telephone response and prioritizes employee performance through continuous training programs and goal-setting initiatives. They have been recognized with multiple awards including the Atlas Milton M. Hill Quality Award and the Atlas Hauling Excellence Award.
Daniel's Moving and Storage, Inc.
About Daniel's Moving and Storage, Inc.
Additional Cities Served: Marana, Oro Valley, Sahuarita, Benson, Huachuca City, Patagonia
Moving Services
- Residential Move
- Commercial Move
- International Move
- Storage
- Specialized Move
- Local Move
- Longdistance Move
- Crosscountry Move
- Small Move
- Piano Move
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Summarized Review of Daniel's Moving and Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Daniel's Moving and Storage, Inc. receives mixed reviews, with many customers facing significant issues including poor service and damaged items, although a few report very positive experiences.
Recent Reviews Mention...
“They unloaded me fast and very efficient”
“Ellen and Daniel made the move easy and comfortable”
“HORRIBLE! They caused $1200 worth of damage.”
2. Punctuality
Nationwide Average: 8.07/10
Daniel's Moving and Storage, Inc. consistently fails to meet expectations, with issues including significant delays in arrival, packing, and delivery, alongside incorrect scheduling and communication failures.
Recent Reviews Mention...
“crew showed up and worked very slowly ”
“DJ and Isaiah arrived on time”
“got the job completed in less time than estimated”
3. Affordability
Nationwide Average: 7.69/10
Daniel's Moving and Storage, Inc. is generally perceived as expensive, despite some feedback suggesting their prices are fair.
Recent Reviews Mention...
“extremely expensive due to unexpected tip request ”
“they are expensive”
“causing over $10K in damages”
4. Communication
Nationwide Average: 7.53/10
Daniel's Moving and Storage, Inc. struggles significantly, often mislabeling items, losing boxes, failing to follow up, and providing unsatisfactory customer service overall.
Recent Reviews Mention...
“Ellen returned my calls very quickly”
“crew leader ignored complaints about tip demand ”
“service was exceptional from everyone involved”
5. Stick to Prices
Nationwide Average: 5.99/10
Daniel's Moving and Storage, Inc. generally struggles, with instances of overcharging and adjusting charges only after complaints, despite some cases where they honored their initial quotes.
Recent Reviews Mention...
“did not stick to quoted price due to unexpected tip ”
“forged paperwork”
“accommodated specific requests within low cost”
6. Speed
Nationwide Average: 8.58/10
Daniel's Moving and Storage, Inc. has largely been criticized for being slow and unproductive, with instances of leaving items outside, delays in the moving process, and requiring excessive time to pack, despite one commendation for staying late to finish in one day.
Recent Reviews Mention...
“unloaded me fast and very efficient”
“working slowly and requested extra tip for speed ”
“completed in less time than estimated”
7. Friendliness
Nationwide Average: 8.91/10
Daniel's Moving and Storage, Inc. generally receives negative reviews due to issues like intimidating crew members, lack of courtesy, and unsatisfactory attitudes, despite a few positive remarks about some crew members and the estimator.
Recent Reviews Mention...
“Ellen made us feel at ease”
“unprofessional behavior and pressured for tips ”
“very professional, polite, courteous, and fun”
8. Will Hire Again
Nationwide Average: 8.18/10
Daniel's Moving and Storage, Inc. has received predominantly negative feedback, with the majority of customers stating they would not hire or recommend the company again despite a few highly positive endorsements.
Recent Reviews Mention...
“would hire again”
“will never use this company again.”
“will never use them again ”
9. Professionalism
Nationwide Average: 8.31/10
Daniel's Moving and Storage, Inc. generally receives negative feedback, with customers citing examples of unprofessional behavior, mismanagement, and poor communication, although there was one instance where the professionalism was highly rated.
Recent Reviews Mention...
“crew kept putting things where they wanted.”
“crew was smoking on property and unprofessional ”
“crew conducted themselves exceptionally well”
10. Conflict Handling
Nationwide Average: 4.07/10
Daniel's Moving and Storage, Inc. exhibits a generally poor commitment to addressing customer complaints and resolving issues related to damages and reimbursement.
Recent Reviews Mention...
“did honor my claim but at $226.”
“management was rude and not helpful with damages ”
“didn't care to remedy the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Daniel's Moving and Storage, Inc. generally struggles, with numerous reports of damaged and broken items outweighing the rare praise for careful handling.
Recent Reviews Mention...
“completely crushed most of my boxes.”
“items were forgotten and would have been lost ”
“everything arrived clean and none the worse”
Customer Insights
Local Move Duration: 1.5 hours from 3 reviews
Interstate Move Duration: 13 days from 6 reviews
Great Crew Members
| Ellen, Daniel | Ellen made the process comfortable, Daniel contributed positively |
| nice guy | helped us with what we needed |
| DJ, Isaiah | DJ and Isaiah were professional, polite, courteous, and fun |
| Teresa | professional, thorough, and extremely knowledgeable |
| James,Oscar,Teresa | the best in the business |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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