Ley Piano Company has been providing full-service piano care in Southern Arizona since 1993. Based in Tucson, Arizona, this locally owned business specializes in piano repair, restoration, and service. Ley Piano Company offers services such as moving, tuning, and refinishing. In addition to providing excellent care for your piano, the company also manufactures Monserrat grand pianos in Tucson. As one of the few handcrafted piano companies currently operating in the United States, Ley Piano Company is passionate about carrying on the tradition of quality piano care into the modern age.
Ley Piano Company
Moving Services
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- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
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- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
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- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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