Ralph's Moving and Storage is one of the oldest moving companies in Arizona. Established in 1926, this company offers a very wide range of relocation services, including residential, commercial, and warehouse moves. As an agent of Atlas Van Lines, Ralph's Moving has access to a global network of relocation resources, giving it the ability to move nearly anywhere in the world. Locally, this company provides moving services in Tucson, AZ from white-glove furniture delivery to hourly labor, allowing you to decide exactly what level of service you need. Whatever you decide, with over 90 years of experience, Ralph's Moving and Storage is sure to make your move a smoother experience.
Ralph's Moving and Storage
About Ralph's Moving and Storage
Additional Cities Served: Marana, Oro Valley, Sahuarita, Benson, Huachuca City, Patagonia
Moving Services
- Local Moving
- Office and Industrial Moving
- Household Moving
- Professional Packing Service
- Estimate Options
- FullValue Protection
- Logistics Services
- Warehousing Options
- Atlas Technology Tools
- Ralphs SelfHaul Advantage
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ralph's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ralph's Moving and Storage generally receives positive feedback for their professionalism, efficiency, and courteous service, although there are some severe but less frequent criticisms regarding service quality and customer satisfaction.
Recent Reviews Mention...
“They were awful”
“Fast and helpful service”
“couldn't be happier with the service”
2. Punctuality
Nationwide Average: 8.07/10
Ralph's Moving and Storage shows a mixed performance, with numerous clients reporting significant timing issues and poor communication, while others praise the company for being on time, highlighting team members who arrived early and upheld scheduled dates.
Recent Reviews Mention...
“1700 miles out of the way”
“they were late and never notified me”
“they end up not showing up on the delivery date”
3. Affordability
Nationwide Average: 7.69/10
Ralph's Moving and Storage receives a mix of sentiments with several customers finding the services extremely affordable and below expectations, while others have expressed dissatisfaction due to higher than expected bills and perceived hefty prices.
Recent Reviews Mention...
“for a hefty price, completely unsatisfied”
“extremely affordable”
“came in under the estimate”
4. Communication
Nationwide Average: 7.53/10
Ralph's Moving and Storage experiences polarized feedback where numerous customers report extremely negative interactions marked by rudeness, unresponsiveness, and miscommunications, contrasting with equally numerous accounts of exceptional, responsive, and courteous communication.
Recent Reviews Mention...
“No one could tell us anything”
“rude and did not care at all”
“never called me back as promised”
5. Stick to Prices
Nationwide Average: 5.99/10
Ralph's Moving and Storage has received mixed feedback with instances of significant additional charges and complaints about their billing process, notwithstanding some customer reports of accurate or even lower-than-expected final costs.
Recent Reviews Mention...
“They charged us an additional $663”
“came in under the estimate”
“charged for more hours than initially stated”
6. Speed
Nationwide Average: 8.58/10
Ralph's Moving and Storage generally receives high praise for their fast and efficient service, despite a couple of instances where the duration exceeded expectations.
Recent Reviews Mention...
“Fast and helpful service”
“took way longer than promised”
“loaded quickly”
7. Friendliness
Nationwide Average: 8.91/10
Ralph's Moving and Storage generally receives high praise for their pleasant and professional staff, although there have been a few notable instances of perceived rudeness and unprofessionalism.
Recent Reviews Mention...
“these folks were on point and very cool”
“Eva was very rude”
“friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Ralph's Moving and Storage receives mixed feedback with a substantial number of glowing recommendations suggesting strong repeat business potential, but also notable instances of serious dissatisfaction leading to customers clearly stating they would not rehire the service.
Recent Reviews Mention...
“I never write reviews and I have been disappointed”
“would hire again”
“would hire again because of the ease of this move”
9. Professionalism
Nationwide Average: 8.31/10
Ralph's Moving and Storage generally receives high praise for their professional conduct and efficient service, though a few reviews indicate a need for improvement in professionalism and training.
Recent Reviews Mention...
“no complaining about anything, very cool dispatcher”
“employees require training to improve professionalism”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Ralph's Moving and Storage generally appears uncooperative and negligent, with multiple instances of failing to take responsibility or rectify issues, despite a couple of reports of satisfactory resolution efforts.
Recent Reviews Mention...
“took no responsibility and was rude”
“had to call just to get the item back on delivery schedule”
“people make mistakes but no solution offered”
11. Precision & Care
Nationwide Average: 8.01/10
Ralph's Moving and Storage has received mixed reviews, with several instances of damage and poor handling contrasted by numerous accounts of meticulous care and successful, damage-free moves.
Recent Reviews Mention...
“boxes were missing indicating poor handling”
“Almost every cabinet had some kind of damage”
“shipment arrived with multiple broken items”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Annette, Nick, Nate, Aaron | excellent job packing and loading |
Rob,Damien,Mario | Rob answered all questions, Damien and Mario were amazing movers |
Damien,Dave,Nick | were great to work with |
Ralph | Ralph made packing a breeze |
Hapaki | provided exceptional service and leadership |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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