Since 2013, Trinity Moving Company has been serving the neighborhoods and communities of Central Arkansas, including Hot Springs, Benton, and Little Rock, AR. It is a faith-based business located in Pearcy that can move you locally and nationwide anywhere in the lower 48 states. Trinity Moving performs complete household and office moves with superior packing services and efficient truck loading and unloading. Its movers are reliable and respectful, and they use only the best packing materials to protect your belongings. The company’s vehicles are well-maintained and all of its equipment is up-to-date, so you can rest easy knowing they will safely get your items from point A to B. With fair service and competitive pricing, Trinity Moving has excellent reviews and many return customers. It offers special packages for veterans, seniors, and low-income families.
Trinity Moving Company
About Trinity Moving Company
Additional Cities Served: Hot Springs, Benton, Texarkana, Bryant, Siloam Springs, Mountain HomeShow More >
Moving Services
- Packing
- Residential
- Office
- Junk Removal
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Summarized Review of Trinity Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Trinity Moving Company is highly regarded for its professionalism, careful and hardworking movers, and is strongly recommended by most customers, despite a few negative experiences concerning customer service and property damage.
Recent Reviews Mention...
“they were professional, caring, and kind”
“grateful for the movers' service”
“great moving experience”
2. Punctuality
Nationwide Average: 8.07/10
Trinity Moving Company generally receives high praise for being on schedule and timely, although there are occasional instances of unpreparedness and significant delays.
Recent Reviews Mention...
“Belton scheduled them quickly”
“they were unprepared from the start”
“workers were late”
3. Affordability
Nationwide Average: 7.69/10
Trinity Moving Company predominantly receives praise for fair and transparent pricing, offering competitive rates and great value, despite a few customer complaints about unexpected higher charges.
Recent Reviews Mention...
“pricing was fair and transparent”
“charged 50% more than the estimate”
“charged excessively for a short move”
4. Communication
Nationwide Average: 7.53/10
Trinity Moving Company appears to have a polarized reputation, with several customers praising the responsiveness and thorough follow-up, while an equal number have reported significant issues with poor communication and unresponsiveness.
Recent Reviews Mention...
“Belton was communicative and scheduled quickly”
“poor communication about the move's scope”
“Josh did not respond about the issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Trinity Moving Company receives mixed reviews, with some customers satisfied with no pricing surprises, while others complain about the company not honoring the quoted prices.
Recent Reviews Mention...
“no surprises in pricing”
“did not stick to the quoted price”
“quoted price not honored”
6. Speed
Nationwide Average: 8.58/10
Trinity Moving Company generally receives high praise for working quickly, efficiently, and completing moves in impressive time, despite a few reports of delayed and lengthy moves.
Recent Reviews Mention...
“worked quickly and efficiently”
“they were efficient”
“took 11 hours to move 30 minutes away”
7. Friendliness
Nationwide Average: 8.91/10
Trinity Moving Company consistently receives high praise for their kindness, positive attitude, and professional demeanor, though there was a single report of unprofessional behavior involving smoking during service.
Recent Reviews Mention...
“they were kind”
“were friendly”
“smoked while loading items”
8. Will Hire Again
Nationwide Average: 8.18/10
Trinity Moving Company enjoys overwhelming praise for its services, evidently cultivating a strong base of satisfied customers who are eager to use them in the future, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“would definitely recommend them”
“recommend them without reservation”
9. Professionalism
Nationwide Average: 8.31/10
Trinity Moving Company generally receives high praise for their knowledge, eagerness to help, great work ethics, and careful handling, although there are isolated reports of dissatisfaction regarding the care of items and service.
Recent Reviews Mention...
“they were professional”
“knowledgeable and eager to help”
“not careful of items, poor service”
10. Conflict Handling
Nationwide Average: 4.07/10
Trinity Moving Company has received mixed feedback, with some instances where they showed accountability and concern, while several other reports indicate a lack of effort to address and correct issues.
Recent Reviews Mention...
“admitted to estimating software issues ”
“did not fix or pay to fix the floors”
“stayed until we got it figured out”
11. Precision & Care
Nationwide Average: 8.01/10
Trinity Moving Company consistently receives praise for their meticulous and respectful approach to customers' belongings, though there are a few reports of damages and mishandling.
Recent Reviews Mention...
“careful with our things”
“scratched the hardwood floors, did not fix”
“nothing was broken”
Great Crew Members
Mike, Koda, Caleb | friendly, knowledgeable, eager to help |
Josh, Luke | highly recommend them again |
owner | owner called and checked, thanked me later |
Josh,Jeff,Ty | Josh is very accommodating, Jeff and Ty were awesome |
Josh | Josh is very professional and hard working |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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