Phoenix Moving LLC is a professional moving company based in Rogers, Arkansas, with over seven years of experience in the moving industry. Noah Johnson established it in 2019 and provides a range of services, including local and long-distance moves, packing and unpacking, specialty item moving, and even moving and packing supplies. Serving not only Rogers but also Fort Smith, AR, and the surrounding areas, they assist with home moves, apartment moves, and cross-country relocations. Phoenix Moving is dedicated to providing clients with a stress-free and enjoyable moving experience, focusing on quality, accuracy, timeliness, and exceptional customer service. The company is licensed, insured, and DOT Authorized.
Phoenix Moving LLC
Ranked Top 10 Best Movers in Fort Smith, AR
based on 685+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Phoenix Moving LLC
Additional Cities Served: Fayetteville, Springdale, Rogers, Bentonville, Bella Vista, Siloam SpringsShow More >
Moving Services
- Local Moves
- LongDistance Moves
- Loading, Hauling, and Unloading
- Packing and Unpacking
- Specialty Item Moving (pianos, gun safes, etc.)
- Labor Rates for Packing and Loading
- Transportation Rates for Packing, Loading, Hauling, Unloading, and Staging
- Moving and Packing Supplies
- Moving and Freight Storage
- Additional Services
Have feedback for Phoenix Moving LLC ?
Error. Please try again later.
Summarized Review of Phoenix Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.64/10
Nationwide Average: 8.44/10
Phoenix Moving LLC seems to have a highly positive reputation with the majority of clients praising their professionalism, efficiency, and outstanding moving service, despite a few reports of unprofessionalism and poor experiences.
Recent Reviews Mention...
“very long move for what was needed”
“Noah tried to overcharge, indicating poor service”
“Great movers and hard workers”
2. Punctuality
6.88/10
Nationwide Average: 8.07/10
Phoenix Moving LLC generally receives high praise for timeliness, although there are notable instances of dissatisfaction due to significant delays and no-shows.
Recent Reviews Mention...
“they will get your stuff in time”
“Robby, Bobby, and Chris were timely”
“They arrived early”
3. Affordability
8.47/10
Nationwide Average: 7.69/10
Phoenix Moving LLC is generally perceived as offering competitively priced, reasonable, and great value moving services, with most customers finding their pricing to be right and appreciating the cost-effective rates.
Recent Reviews Mention...
“was still overcharged”
“pricing was just right”
“prices are in line with other companies”
4. Communication
7.07/10
Nationwide Average: 7.53/10
Phoenix Moving LLC has received mixed reviews with a number of customers praising their responsiveness and excellent customer service, while others report rudeness and poor follow-up.
Recent Reviews Mention...
“did not receive a receipt despite requests”
“dedication to customer service”
“Noah was quick to answer questions”
5. Stick to Prices
4.56/10
Nationwide Average: 5.99/10
Phoenix Moving LLC shows inconsistency, with some customers feeling overcharged and a lack of upfront communication, despite instances where the company honored the agreed rate and provided discounts.
Recent Reviews Mention...
“was still overcharged”
“initial overcharge by an hour before correction”
“never upfront about charging drive time”
6. Speed
7.88/10
Nationwide Average: 8.58/10
Phoenix Moving LLC typically provides quick and efficient moving services, but there have been a few reports of significant delays and no-shows.
Recent Reviews Mention...
“move took longer than necessary”
“Moved my whole apartment in next to no time”
“Got the job done in a perfect amount of time”
7. Friendliness
8.94/10
Nationwide Average: 8.91/10
Phoenix Moving LLC generally receives high praise for respectful and personable staff who ease customer stress and exceed expectations, despite a few negative remarks about the owner's professionalism.
Recent Reviews Mention...
“went beyond our expectations”
“their friendliness put me at ease during a stressful time”
“the crew was respectful”
8. Will Hire Again
8.57/10
Nationwide Average: 8.18/10
Phoenix Moving LLC is highly regarded with many customers expressing strong intentions to use their services again, offering numerous recommendations and praises for the company's performance, despite a handful of strongly negative experiences.
Recent Reviews Mention...
“would not recommend them”
“Will definitely use you guys again”
“very frustrated with Phoenix, implies would not hire again”
9. Professionalism
8.31/10
Nationwide Average: 8.31/10
Phoenix Moving LLC generally receives high praise for its hard-working, efficient and dedicated team, though a few reviews indicate instances of unprofessional behavior by the company's owners or crew members.
Recent Reviews Mention...
“Their dedication and professionalism”
“exhibited professionalism and efficiency”
“Very hard working crew”
10. Conflict Handling
3.96/10
Nationwide Average: 4.07/10
Phoenix Moving LLC exhibits mixed responses, with some customers praising their dedication and effort to resolve issues, while a significant number report unresolved complaints and dissatisfaction with the company's accountability for problems.
Recent Reviews Mention...
“items went missing, issue not resolved”
“willingness to go the extra mile”
“job isn't done until the customer is satisfied”
11. Precision & Care
8.57/10
Nationwide Average: 8.01/10
Phoenix Moving LLC generally receives praise for treating customers' belongings with respect and care, though there are a few reports of damage and neglect.
Recent Reviews Mention...
“rooms were not left in good condition”
“carefully handled our belongings”
“treated our belongings as if they were their own”
Customer Insights
Local Move Duration: 8 hours from 7 reviews
Great Crew Members
| Robbie, Chris | They were efficient and cheerful |
| Robbie,Atlas,Jeremia | best movers out there |
| Robby, Bobby, Chris | went above and beyond to provide exceptional services |
| Robbie, Chris, Miguel, Remmy | exceptional service and dedication |
| Robby, Bobby, Chris | Robby, Bobby, and Chris were fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Phoenix Moving LLC
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Fort Smith Moving Services
Nearby Cities
