Lock & Roll Storage & Moving Co. is a family-owned and operated moving company based in Searcy and Conway, Arkansas. They provide long-distance and local moving services to clients in the surrounding areas, including those looking for movers in Little Rock, AR. In addition to moving assistance, Lock & Roll Storage & Moving Co. also offers storage services with facilities in Kensett, Judsonia, and Searcy. These storage units are accessible to customers 24/7 and come in various sizes to meet each unique need. The company prides itself on its knowledgeable and professional team, ensuring a smooth and efficient moving experience for all clients.
Lock & Roll Storage & Moving Co.
Very Good
based on 188+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Lock & Roll Storage & Moving Co.
Additional Cities Served: Conway, North Little Rock, Sherwood, Jacksonville, Cabot, SearcyShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
Awards
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Summarized Review of Lock & Roll Storage & Moving Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.39/10
Nationwide Average: 8.44/10
Lock & Roll Storage & Moving Co. is highly recommended by customers for their professionalism, efficiency, and excellent service, making them a top choice for anyone considering a moving company.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“Lock & Roll provided excellent service”
2. Punctuality
8.02/10
Nationwide Average: 8.07/10
Lock & Roll Storage & Moving Co. generally receives high praise for consistently being on time, with an isolated report of unpunctuality.
Recent Reviews Mention...
“they have always been on time”
“they were not punctual”
“they were on time”
3. Affordability
8.77/10
Nationwide Average: 7.69/10
Lock & Roll Storage & Moving Co. is highly praised for its reasonable pricing, providing services that come in cheaper than competitors, with fair and transparent costs, even charging less than originally quoted, indicating a strong customer satisfaction related to cost.
Recent Reviews Mention...
“reasonably priced indicating high satisfaction”
“prices were very reasonable”
“came in much cheaper than many of the quotes”
4. Communication
8.79/10
Nationwide Average: 7.53/10
Lock & Roll Storage & Moving Co. excels with prompt replies, personal engagement, easy interactions, and exceptional customer service that facilitates smooth transitions.
Recent Reviews Mention...
“owner replied promptly to questions”
“easy to communicate with”
“awesome customer service”
5. Stick to Prices
5.69/10
Nationwide Average: 5.99/10
Lock & Roll Storage & Moving Co. generally honors their quotes with instances of both charging as expected and even less, though there have been occasional significant discrepancies.
Recent Reviews Mention...
“they asked for $400 more than quoted”
“did it as they said they would”
“charged less than originally quoted”
6. Speed
8.68/10
Nationwide Average: 8.58/10
Lock & Roll Storage & Moving Co. receives high praise for their efficiency and quick service, with nearly all customers reporting fast workers and timely moves, save for a singular report of slow delivery.
Recent Reviews Mention...
“crew were fast workers”
“incredibly efficient”
“incredibly slow delivery”
7. Friendliness
9.46/10
Nationwide Average: 8.91/10
Lock & Roll Storage & Moving Co. consistently receives praise for their crew's excellent manners, politeness, kindness, and respectful attitude, making them a pleasure to work with.
Recent Reviews Mention...
“they are friendly”
“they have always been polite”
“crew had great manners”
8. Will Hire Again
8.92/10
Nationwide Average: 8.18/10
Lock & Roll Storage & Moving Co. receives overwhelmingly positive feedback, with a majority of customers expressing high recommendations and a strong tendency to use their services again, despite isolated instances of dissatisfaction.
Recent Reviews Mention...
“agreed to a refund but trouble receiving it”
“recommend this company and would hire again”
“would definitely hire them again”
9. Professionalism
9.29/10
Nationwide Average: 8.31/10
Lock & Roll Storage & Moving Co. consistently receives high praise for their respectful, courteous, and hard-working team who conduct themselves well, demonstrating professionalism from start to finish and significantly reducing the stress of moving.
Recent Reviews Mention...
“kind and respectful moving team”
“employees were professional”
“crew conducted themselves well”
10. Precision & Care
8.85/10
Nationwide Average: 8.01/10
Lock & Roll Storage & Moving Co. is consistently praised for meticulously respecting, wrapping, and protecting customers' belongings, ensuring everything is moved without damage and treating the items as if they were their own.
Recent Reviews Mention...
“wrapped and protected furniture carefully”
“respectful of my belongings”
“items moved without damage”
Great Crew Members
| Matt | provided a refund after the dispute |
| Matt | Matt was professional and efficient |
| Matt | Matt was kind and patient |
| Matt | Matt and his team were hard workers |
| Matt | the owner came by to check on the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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