PODS Moving & Storage has been in business for nearly 25 years, providing personalized moving and storage solutions for customers. The company is based in the United States, with 245+ Storage Center locations servicing 46 states, and international services in Canada, Australia, and the United Kingdom. PODS offers local and long-distance moving services, as well as on-site and off-site storage solutions, contents protection, packing and loading assistance, and car shipping for those looking for comprehensive Fayetteville, AR moving services. The company is known for its innovative portable storage containers and its revolutionary hydraulic system, PODZILLA, which ensures the safe and level loading and unloading of containers.
PODS Moving & Storage
based on 181+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Springdale, Rogers, Bentonville, Bella Vista, Siloam Springs, CentertonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.58/10
Nationwide Average: 8.44/10
PODS Moving & Storage receives overwhelmingly negative feedback with customers advising against its use, citing experiences of property theft and giving it the lowest possible ratings.
Recent Reviews Mention...
“Very convenient and worry free”
“PODS is the way to go when moving across country”
“Left us stranded after taking our money”
2. Punctuality
3.72/10
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to meet expectations regarding timely pickups and deliveries.
Recent Reviews Mention...
“they were very prompt ”
“MUCH, MUCH later than promised”
“never notified about cancellation of delivery”
3. Affordability
3.49/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for its high costs, with customers facing thousands in charges and others being charged full prices without receiving the expected service.
Recent Reviews Mention...
“overcharged a disabled senior”
“Extremely expensive considering no service was provided”
“charged triple what was quoted ”
4. Communication
4.56/10
Nationwide Average: 7.53/10
PODS Moving & Storage faces significant challenges, highlighted by customers needing to call multiple times without receiving adequate follow-up or resolving their issues.
Recent Reviews Mention...
“Clear and frequent communications”
“Everyone was knowledgeable and friendly”
“Customer Service is nonexistent”
5. Stick to Prices
1.44/10
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to adhere to their initial quotes, often charging the full price without fulfilling the promised service.
Recent Reviews Mention...
“charged FAR more than originally quoted”
“threatened to keep possessions if not paid extra”
“Did not stick to the quoted service”
6. Speed
8.75/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast and efficient ”
“Unloaded/Loaded fast”
“quick fast”
7. Friendliness
8.16/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Everyone was courteous”
“Everyone was knowledgeable and friendly”
“Their social media team may respond. They are friendly”
8. Will Hire Again
5.24/10
Nationwide Average: 8.18/10
PODS Moving & Storage faces a severe lack of trust and recommendation from past customers due to experiences of theft and overall dissatisfaction.
Recent Reviews Mention...
“Would hire again”
“would hire PODS again”
“would not hire again due to threats and overcharging”
9. Professionalism
5.94/10
Nationwide Average: 8.31/10
PODS Moving & Storage is consistently described as having a horrible and despicable performance.
Recent Reviews Mention...
“Professionally behaved”
“Customer Service is nonexistent”
“apologized and attempted to remedy situation”
10. Conflict Handling
1.52/10
Nationwide Average: 4.07/10
PODS Moving & Storage shows a significant lack of effort in resolving issues, including unaddressed customer complaints and unrecovered stolen property.
Recent Reviews Mention...
“did not attempt to rectify overcharging situation”
“Did not attempt to right the wrong”
“did not offer to right the wrongs”
11. Precision & Care
5.97/10
Nationwide Average: 8.01/10
PODS Moving & Storage has faced criticism for the theft of musical instruments, indicating significant concerns over their security measures.
Recent Reviews Mention...
“belongings were damaged”
“took great care of the container in placement and moving”
“destroyed a $7,000 set of oak shelves”
Customer Insights
Cost: $ 583.00 from 5 reviews
Interstate Move Duration: 10 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
5225 N Oak St, Springdale, AR, 72764
(877) 770-7637
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Fayetteville Moving Services
Nearby Cities
