StorAmerica - Arcadia

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based on 363+ data points
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About StorAmerica - Arcadia

StorAmerica-Arcadia is a subsidiary of Guardian Storage Centers, a privately-held corporation in Irvine, California, and has been in business since 1999. The company has over 75 properties throughout California, Arizona, and Nevada, offering a total of 4.9 million square feet of storage space. With a focus on customer service and an "A+" Better Business Bureau accreditation, StorAmerica provides various storage services, including vehicle, boat, and RV storage. They also offer free moving trucks, an extensive storage guide, and around-the-clock security for a reliable and convenient storing experience. If you're seeking movers in El Monte, CA, you can find a comprehensive list of options available.

Additional Cities Served: Arcadia, Temple City

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies
  • Auctions
  • Cell Tower Leasing

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Summarized Review of StorAmerica - Arcadia

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.18/10

Nationwide Average: 8.44/10

Comment Dots

StorAmerica - Arcadia receives overwhelmingly positive reviews for its service, efficiency, and staff, despite a few criticisms mostly concerning service and cleanliness.

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Recent Reviews Mention...

great place to store my stuff

great prices and staff efficiency

great service by movers

2. Affordability

7.96/10

Nationwide Average: 7.69/10

Comment Dots

StorAmerica - Arcadia is generally considered to offer competitive and reasonable pricing with a majority of customers finding great value compared to other local storage options, despite a few concerns regarding pricing and policies.

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Recent Reviews Mention...

great competitive pricing

other places offer better prices

good prices compared to other local storage

3. Communication

8.36/10

Nationwide Average: 7.53/10

Comment Dots

StorAmerica - Arcadia generally offers outstanding customer service and effective communication according to the majority of feedback, though there are a few instances of dissatisfaction noted.

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Recent Reviews Mention...

staff was courteous and professional

excellent service

the girls in the office are very accommodating

4. Stick to Prices

3.58/10

Nationwide Average: 5.99/10

Comment Dots

StorAmerica - Arcadia has mixed feedback, with some customers appreciating their honesty and upfront pricing, while many others report frequent and unsatisfactory price increases.

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Recent Reviews Mention...

every 3 months start raising your rent

raised prices about 10% every 6 months

they raised the prices every time

5. Friendliness

9.28/10

Nationwide Average: 8.91/10

Comment Dots

StorAmerica - Arcadia consistently receives praise for their helpful, courteous, and professional team, with isolated instances of negative experiences not significantly impacting the overwhelmingly positive feedback from customers.

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Recent Reviews Mention...

they are friendly and helpful

staff was courteous and professional

excellent service

6. Will Hire Again

7.41/10

Nationwide Average: 8.18/10

Comment Dots

StorAmerica - Arcadia exhibits a predominantly positive sentiment, with numerous clients expressing a strong inclination towards recommending and rehiring their services, despite a few dissatisfied voices.

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Recent Reviews Mention...

would hire again

highly recommend this place

these people are thieves

7. Professionalism

7.67/10

Nationwide Average: 8.31/10

Comment Dots

StorAmerica - Arcadia generally receives high praise for their courteous, efficient, and professional staff, although there are a few mentions of unprofessional behavior from office personnel.

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Recent Reviews Mention...

staff was courteous and professional

staff is great - polite & efficient

crew conducted themselves professionally

8. Conflict Handling

3.52/10

Nationwide Average: 4.07/10

Comment Dots

StorAmerica - Arcadia shows inconsistency, with instances of effective problem-solving contrasted sharply by numerous reports of poor assistance and failure to address concerns.

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Recent Reviews Mention...

handled a system glitch effectively

had to contact the police for a resolution

still no return call after over a week

9. Precision & Care

4.63/10

Nationwide Average: 8.01/10

Comment Dots

StorAmerica - Arcadia has received negative feedback due to incidents of rats chewing on furniture and boxes, the need to relocate items multiple times which posed a risk of damage, and instances where perfect condition items like a full-size mattress set were ruined.

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Recent Reviews Mention...

rats chewed on furniture and boxes

had to move items multiple times, risk of damage

perfect fine full size mattress set was ruined

Customer Insights icon

Customer Insights

Cost: $ 337.00 from 3 reviews


Great Crew Members icon

Great Crew Members

Darlenemade the process simple and easy
DarleneDarlene has been very helpful to me and my family
Richard Abbottservice been excellent
DarleneDarlene was thorough and helpful
DarleneDarlene's excellent customer service and knowledge
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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