Express Moving & Storage has over 30 years of experience, serving both local and long-distance moving needs. This family-owned moving company distinctively offers low hourly rates and serves areas within a 100-mile radius of Bakersfield. Known for their unique approach, these California movers offer no fuel surcharge along with varied packages that can be tailored to your needs and preferences. Their services include cross-country and interstate moving, full-service start-to-finish moves, office computer moving, employee relocation and more. Those in search for the perfect combination of experience and affordability in movers in Bakersfield, CA, will find Express Moving & Storage to be a good fit.
Express Moving & Storage
Ranked Top 10 Best Movers in Bakersfield, CA
About Express Moving & Storage
Additional Cities Served: Porterville, Delano, Ridgecrest, Corcoran, Arvin, TehachapiShow More >
Moving Services
- Local Moving in Bakersfield
- Long Distance Moving
- Crosscountry Moving
- International Relocation
- Small Moving Services
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Furniture Moving
- Office Moving
Awards
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Summarized Review of Express Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Express Moving & Storage generally receives high praise for its professional service and impressive moving experiences, though a few reports of poor service and dissatisfaction do exist.
Recent Reviews Mention...
“Chris and Christian made it my best move”
“excellent experience in all aspects”
“totally impressed with the professional service”
2. Punctuality
Nationwide Average: 8.07/10
Express Moving & Storage generally receives high praise for their on-time arrivals and promptness, despite a few instances of unexplained tardiness.
Recent Reviews Mention...
“they were on time”
“movers are punctual”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Express Moving & Storage is highly regarded for its very competitive pricing, often being significantly cheaper than competitors and providing exceptional value.
Recent Reviews Mention...
“the price was very good”
“very affordable”
“prices fair and below competitors”
4. Communication
Nationwide Average: 7.53/10
Express Moving & Storage generally receives high praise for responsiveness, helpfulness, and professionalism, although there are a few instances of dissatisfaction regarding the lack of communication and rudeness on the phone.
Recent Reviews Mention...
“Jason was always available when we had questions”
“the office staff was also very nice”
“no signed invoice given to me”
5. Stick to Prices
Nationwide Average: 5.99/10
Express Moving & Storage receives mixed feedback with some customers praising their honesty and accuracy while others express dissatisfaction with price inconsistency and perceived overcharging.
Recent Reviews Mention...
“Loaded truck half full to charge double.”
“estimate was $500 over the actual cost”
“charges ended up significantly below the estimate”
6. Speed
Nationwide Average: 8.58/10
Express Moving & Storage is generally perceived as exceptionally quick and efficient, with the majority of reviewers highlighting their fast pace and strategic efficiency while only a few reported inefficiency and slowness.
Recent Reviews Mention...
“did not stop and take a break”
“moved my two-story house fast”
“worked at a very fast pace”
7. Friendliness
Nationwide Average: 8.91/10
Express Moving & Storage generally receives high praise for the courteous and pleasant attitude of its staff, though there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“kept a positive attitude”
“they were both very nice”
“the movers steal”
8. Will Hire Again
Nationwide Average: 8.18/10
Express Moving & Storage is overwhelmingly recommended by most customers for their moving needs, with many expressing high satisfaction and an intention to reuse or refer their services, despite a few isolated reports of negative experiences.
Recent Reviews Mention...
“highly recommend them”
“highly recommend this company”
“appreciate how easy they made our move”
9. Professionalism
Nationwide Average: 8.31/10
Express Moving & Storage is predominantly viewed as professional and knowledgeable, with numerous clients appreciating their professionalism, although there are isolated instances of perceived unprofessional behavior.
Recent Reviews Mention...
“professional even in challenging conditions”
“Christian, Chris, and Eric are professional”
“Ben was professional and knowledgeable”
10. Conflict Handling
Nationwide Average: 4.07/10
Express Moving & Storage has shown a consistent lack of effort to address issues relating to theft, denial of responsibility, lack of response, improper handling of items, and failure to offer repair solutions for damages.
Recent Reviews Mention...
“no effort to rectify the stealing of items”
“Denied theft, never provided required paperwork.”
“Still no response about my broken table”
11. Precision & Care
Nationwide Average: 8.01/10
Express Moving & Storage generally receives high praise for their meticulous and protective approach, despite a few reports of mishandling leading to damage or loss.
Recent Reviews Mention...
“nothing was broken, no damages”
“wrapped all my furniture in blankets”
“several small pieces of original art were stolen”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
Chris, Christian | went above and beyond, no breaks despite rain |
Jason,Danny,Gabriel | stopped by during loading and were efficient and thorough |
Ben | Ben is professional, knowledgeable, and patient |
Christian, Chris, Eric | they moved my house fast and professionally |
Chris, Christian | showed commendable performance during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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