PODS Moving & Storage, in business for nearly 25 years, is based in the United States and provides residential and business moving and storage services across the nation. They offer a flexible and convenient solution for complex moves and home renovation projects. The company delivers a portable storage container, which customers can load at their own pace. Their services are in high demand among the movers in Bakersfield, CA, and if needed, temporary storage is available at a local PODS Storage Center. The company also offers packing supplies and can connect customers with local packing and loading companies. PODS further offers car shipping services, making it a comprehensive solution for various moving needs.
PODS Moving & Storage
Ranked Top 10 Best Movers in Bakersfield, CA
About PODS Moving & Storage
Additional Cities Served: Porterville, Delano, Arvin, Tehachapi, Taft
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Moving Supplies
- Packing & Loading Assistance
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage appears to have a polarized reception, with many customers reporting exceptional service and satisfaction, while a smaller yet significant proportion of customers express strong dissatisfaction and negative experiences.
Recent Reviews Mention...
“great experience implies high satisfaction”
“complete disaster and would not recommend”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives mixed feedback, with several reports of timely deliveries and pickups, some immediate responses to scheduling needs, but also instances of missed appointments and delays.
Recent Reviews Mention...
“delivered on time but changed pickup time”
“they missed appointments”
“was delivered and picked up as scheduled”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has received mixed reviews, with some customers finding them cost-effective and comparable to alternatives, while many others report experiences of unexpected high costs, overcharging, and better pricing with competitors.
Recent Reviews Mention...
“cost effective implies very affordable”
“cost was comparable to renting a truck”
“They increased the monthly rental rate”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received mixed reviews, with some customers praising the clear and proactive communication, helpful staff, and ease of use of the website, while others have experienced significant challenges such as inflexibility, lack of responsiveness, and difficulty in obtaining clear information or making contact with customer service.
Recent Reviews Mention...
“they were not flexible at all”
“clear communication and proactive updates”
“drivers made to answer all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has received mixed feedback, with some customers experiencing consistent pricing while others report various unexpected charges and overbilling issues.
Recent Reviews Mention...
“no additional hidden costs”
“Increased monthly rate 10 months later”
“they charged me what was supposed to”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has consistently demonstrated exceptionally quick and efficient service in setting up, loading, and moving the pods.
Recent Reviews Mention...
“set up the pod very quickly”
“quick in and out”
“picked up the unit immediately after loading”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives positive feedback for pleasant interactions and professionalism, with the staff, drivers, and sales representatives often described as friendly, kind, and courteous, despite a few reports of rude behavior.
Recent Reviews Mention...
“mentioned friendly implies very pleasant interaction”
“pickup and delivery folks were friendly”
“they are rude and unprofessional”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives split opinions, with some customers expressing a high likelihood of repeat business due to positive experiences, and others firmly stating they would not hire the company again due to various negative incidents.
Recent Reviews Mention...
“great experience implies would hire again”
“would not recommend”
“will definitely use PODS again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage receives mixed feedback, with many customers appreciating the professional conduct of the delivery folks and drivers, while others report instances of unprofessional behavior and poor customer service.
Recent Reviews Mention...
“delivery folks were professionally skilled”
“unprofessional behavior noted”
“staff conduct themselves well and are there to serve”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage appears to generally show insufficient effort in addressing customer issues, though there are a few exceptional instances where they have demonstrated a commitment to customer satisfaction.
Recent Reviews Mention...
“helped cancel my order”
“contents were damaged and moved without knowledge”
“didn't offer any discounts or solutions”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed feedback with instances of damaged contents and reports of poor conditions, though there are also accounts of items remaining intact.
Recent Reviews Mention...
“contents were damaged”
“everything inside intact”
“rodent excrement indicated poor handling of items”
Customer Insights
Cost: $ 1177.00 from 3 reviews
Great Crew Members
POD | making this a very non stressful experience |
Quinn | was initially helpful in customer service |
Aubree | Aubree was an exceptional customer service representative |
Guys who do delivery and pick up | only good thing to say to date |
Brett | the manager was friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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