Smooth Move USA has been in business for over 13 years and has built an outstanding reputation among the residents of Bakersfield! This local mover is one of the most trusted moving companies in California, and it offers customizable services catered to your needs. Whether you need help with a Bakersfield, CA relocation or a long-distance move, Smooth Move USA is up to the challenge. This California moving company will offer you affordable rates paired with unbeatable customer care. Smooth Move USA provides senior moving services, packing services, storage, commercial moving, and even hotel installations. Smooth Move USA will bring the supplies and knowledge, and will take away all of the moving stress!
Smooth Move USA - Bakersfield CA Movers
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based on 1685+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smooth Move USA - Bakersfield CA Movers
Additional Cities Served: Bakersfield, Porterville, Delano, Paso Robles, Atascadero, RidgecrestShow More >
Moving Services
- Local Moving
- Long Distance
- Commercial Moves
- Senior Moving
- Packing Services
- Storage
Awards
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Summarized Review of Smooth Move USA - Bakersfield CA Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.43/10
Nationwide Average: 8.44/10
Smooth Move USA - Bakersfield CA Movers is highly regarded for their professional, efficient, and friendly service, with customers expressing strong satisfaction and a likelihood to recommend and rehire, despite a few instances of dissatisfaction concerning price and service.
Recent Reviews Mention...
“professional, friendly, and funny”
“great work by movers”
“price was a bit high but service quality was implied good”
2. Punctuality
9.46/10
Nationwide Average: 8.07/10
Smooth Move USA - Bakersfield CA Movers overwhelmingly receives positive feedback for their timely arrivals and prompt service, with a majority of clients noting on-time performances, though there are isolated reports of delays and cancellations.
Recent Reviews Mention...
“crew that did the moving was prompt”
“arrived early”
“show up on time”
3. Affordability
8.43/10
Nationwide Average: 7.69/10
Smooth Move USA - Bakersfield CA Movers generally provides very reasonable and competitive rates, with many clients appreciating the fair pricing, discounts, and lower cost compared to other options, despite a few experiences of perceived overpricing.
Recent Reviews Mention...
“given a fall discount, but price still felt high”
“very fair pricing”
“Price was the best option compared to others”
4. Communication
8.02/10
Nationwide Average: 7.53/10
Smooth Move USA - Bakersfield CA Movers generally receives praise for their responsiveness, helpfulness, and professionalism, but there are notable instances of customer dissatisfaction regarding unresponsiveness, particularly in addressing concerns and returning calls.
Recent Reviews Mention...
“crew was very responsive to questions and concerns”
“Everyone that I spoke to was incredibly helpful”
“great communication”
5. Stick to Prices
8.22/10
Nationwide Average: 5.99/10
Smooth Move USA - Bakersfield CA Movers generally receives high praise for adhering to their initial estimates and avoiding unexpected charges, despite a few reports of overcharging.
Recent Reviews Mention...
“Price did not change at all”
“on price”
“overcharged $300 and billing issues”
6. Speed
9.61/10
Nationwide Average: 8.58/10
Smooth Move USA - Bakersfield CA Movers generally receive high praise for their efficiency and rapid service, with numerous customers highlighting their ability to handle moves quickly, even under challenging conditions, although a couple of reviews mention slower service affecting the cost and preparation.
Recent Reviews Mention...
“efficient in handling the move”
“crew that did the moving was efficient”
“fast”
7. Friendliness
9.73/10
Nationwide Average: 8.91/10
Smooth Move USA - Bakersfield CA Movers consistently receives praise for their respectful, polite, and personable team, with a majority of reviews highlighting their professional, courteous, and friendly nature, though there is a single negative mention of an argument with the group leader.
Recent Reviews Mention...
“they were friendly and funny”
“super friendly movers”
“crew was very friendly”
8. Will Hire Again
9.25/10
Nationwide Average: 8.18/10
Smooth Move USA - Bakersfield CA Movers receives overwhelmingly positive feedback with a vast majority of customers expressing a strong inclination to recommend and rehire the company, indicating exceptional loyalty and satisfaction despite a few dissatisfied voices citing billing issues and service concerns.
Recent Reviews Mention...
“definitely recommend them to family and friends”
“highly recommend this company and would hire again”
“would recommend this company”
9. Professionalism
9.36/10
Nationwide Average: 8.31/10
Smooth Move USA - Bakersfield CA Movers is predominantly praised for their professional, polite, and efficient moving team, although there were a few isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“they were professional”
“the crew was professional”
“entire team was professional”
10. Conflict Handling
4.16/10
Nationwide Average: 4.07/10
Smooth Move USA - Bakersfield CA Movers shows a polarizing performance with instances of prompt rectification and professionalism in certain cases, starkly contrasted with numerous reports of unresponsiveness, dismissiveness, and failure to address issues or compensate clients.
Recent Reviews Mention...
“Fixed the couch that broke during the move”
“taking forever to get reimbursed”
“dismissiveness when questioned charges”
11. Precision & Care
9.12/10
Nationwide Average: 8.01/10
Smooth Move USA - Bakersfield CA Movers generally receives high praise for their meticulousness and attention to detail in packing and moving items safely, despite a few reports of damages and mishandling.
Recent Reviews Mention...
“handled everything wonderfully”
“pack things safely and securely”
“take care of my precious furniture”
Customer Insights
Cost: $ 1349.00 from 3 reviews
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 3 hours from 20 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Chance, Derek | super friendly and efficient in moving plants |
| Reggie, Carlos | did a great job at my own residential move |
| Charlie, Justin, Alex, Burt, Brad | Charlie and Justin hustled, Alex and Burt moved fast, Brad was caring |
| Frankie, Ethan, Juan | Frankie took charge, and together with Ethan and Juan, made a good team |
| Brad, Charlie, Justin, Alex, Burt | efficient, quick, respectful, and absolutely awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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