Since opening its doors in the 1940s, Metropolitan Van & Storage, Inc. has been in the business of serving families and businesses in the Bay Area with full-service moving and storage solutions. With locations in Benicia, Mountain View, Martinez, and Sacramento, California Metropolitan Van & Storage, Inc. covers all the moving services you’ll need in Vallejo, CA to get your belongings moved into your new home whether just going down the street or across the country. Metropolitan Van & Storage, Inc. is a Diamond Certified, BBB-Accredited, ProMover business that is also an award-winning agent of Atlas Van Lines. This gives it a nationwide network of trained professionals and equipment to have your items relocated safely and securely no matter where your destination is.
Metropolitan Van & Storage, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Metropolitan Van & Storage, Inc.
Additional Cities Served: Fairfield, Antioch, Napa, Pittsburg, Walnut Creek, PetalumaShow More >
Moving Services
- Residential Move
- Commercial Move
- Specialized Move
- Storage
- Records Management
- Premium Sacramento & Bay Area Packing Services
- Bay Area & Sacramento Packing Services
- Professional Movers Pack for You
- Packing and Protecting Your Household
- Specialty Items Moving and Packing
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Metropolitan Van & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metropolitan Van & Storage, Inc. is generally highly regarded for their moving services, demonstrating consistent customer satisfaction despite a few critical reviews regarding service and damaged goods.
Recent Reviews Mention...
“great work by movers”
“10/10 review expresses complete satisfaction”
“provided expert service from estimate to actual move”
2. Punctuality
Nationwide Average: 8.07/10
Metropolitan Van & Storage, Inc. consistently demonstrates a strong commitment to being timely, with numerous reports of showing up on schedule or even earlier, despite a few instances of delays.
Recent Reviews Mention...
“showed up on time”
“showed up on time”
“He was right on time”
3. Affordability
Nationwide Average: 7.69/10
Metropolitan Van & Storage, Inc. generally offers competitive and reasonable prices with numerous instances of billing coming in under budget, though there are a few reports of overcharging and unexpected expenses.
Recent Reviews Mention...
“whole job came in under budget”
“tried to overcharge us”
“Very competitive prices”
4. Communication
Nationwide Average: 7.53/10
Metropolitan Van & Storage, Inc. is overall highly regarded for their responsive, clear, and professional communication, though there are a few instances of significant dissatisfaction regarding unresponsiveness and poor interaction management.
Recent Reviews Mention...
“always able to get a hold of my point person”
“they are very responsive in communications”
“excellent coordination and communication despite email issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Metropolitan Van & Storage, Inc. generally demonstrates reliability and fairness with several instances of sticking to or going below the quoted prices, though there are notable exceptions of price mismatches and overcharges.
Recent Reviews Mention...
“provided transparent pricing and no "surprises"”
“job came in under budget, no price gouging”
“tried to overcharge, even with agreed price”
6. Speed
Nationwide Average: 8.58/10
Metropolitan Van & Storage, Inc. is overwhelmingly described as having fast, efficient, and remarkably quick moving services, despite a few reports of significant delays.
Recent Reviews Mention...
“they worked fast”
“efficient in moving”
“moved fast”
7. Friendliness
Nationwide Average: 8.91/10
Metropolitan Van & Storage, Inc. consistently demonstrates exceptional courtesy, professionalism, and a warm, personable attitude, with nearly all reviewers highlighting their staff's diligent, respectful, and genuinely pleasant interactions.
Recent Reviews Mention...
“went out of their way to place my furniture”
“they are very personable”
“Polite and respectful crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Metropolitan Van & Storage, Inc. is predominantly viewed favorably for repeat business, despite a notable minority of dissatisfied customers who would not engage their services again.
Recent Reviews Mention...
“would hire them again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Metropolitan Van & Storage, Inc. consistently receives high praise for their hardworking, efficient, and courteous team, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“hard workers and professional”
“most professional and outstanding movers”
“crew was organized and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Metropolitan Van & Storage, Inc. shows a polarized performance with numerous instances of both failing to address customer issues and actively working to amend problems, resulting in varied customer experiences.
Recent Reviews Mention...
“did not make effort to locate missing boxes”
“ignored the damaged items, didn't attempt to fix”
“company did not actively seek to right the wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
Metropolitan Van & Storage, Inc. elicits a predominantly positive response from customers for their attentive and thorough approach, although there are notable exceptions of dissatisfaction due to damaged or lost items.
Recent Reviews Mention...
“took great care with my things”
“respectful of each and every piece of furniture”
“weren't missing a single item”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Jimmy, Melvin, Marco, Chewy | hard workers and took great care of items |
| Andrew, Victor, Bob | professional and outstanding in their work |
| Elizabeth, Elyssa, Brian | Elizabeth and Elyssa efficient and excellent coordination, Brian personable and eased concerns |
| Hailey | Hailey was very pleasant helping with weights. |
| Art Murray,Juan | helpful, good advice, efficient, polite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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